I am a fan of Big Lots for the most part. Staff are helpful, or have been in my experience…read more Their furnishing selection is large, I haven't bought any here, though. Some kid's toys available. A random, and appreciated, selection of snacks. Chili- lime mango jerky, don't mind if I do. Thanks very much. They always have coconut chips too, and those are my obsession. I was tempted by the dried dragonfruit, but I decided today was not that day. Lastly, I have been on a hunt for chalk, and I saw some in Big Lots Memorial day ads (thanks to our neighbors heading out of town over the weekend and letting us have their paper) and well, voila. Now, I can commence to cover my driveway with cacti or flamingos or whatever *appropriate* ideas may be floating around in my head.

I shopped at Big Lots today. Always a very positive experience. Both of the male cashiers are very…read morefriendly. There was also a young lady stocking items in the food aisles, also very friendly. Great place to shop!

Cute gift shop packed full of great selections! There was so much to look at: kitchen stuff,…read moresouvenirs, magnets, artwork, lake themed items, jewelry, and more. Staff was friendly.

I spent a lot of time browsing in this store. They have tons of nifty things - wall hangings,…read morekitchen gadgets, lotions, jewelry, magnets, MI souvenirs. Lots of quirky and cute items. I ended up buying a little trinket dish for my niece. It was very reasonably priced. Definitely worth a stop.

Brand new Ollie's and just went today. My wife and I like it. It's a little small but that's ok. It…read moreis more organized and a little more things to get. Employees were really nice and friendly. Price is always good for half the regular price in Walmart or Meijer

Service Selection and value great prices can fine stuff i need real easy. Open late so I can get…read morethings when everyone else is closed

Honestly. I hate this place. All the cool stuff they used to have, all the sweet body jewelery, all…read morethe great prices? Out the god damn window. I don't even know where to start or finish this. And, on top of all the shitty, half broken, left over merchandise they put on their shelves, the employees are seriously mentally challenged. You ask me how I know this? I made the mistake of working for them. It was a short lived term of employment, and I can only thank the gods for putting me out of that misery.

I've been into this particular location many times since I moved to the area. In the last year or…read moretwo I've seen an improvement in staff overall. It's one of the few stores in the mall that actually have people that will greet you when you come in and let you know about what sales they have going on. And they actually seem like they like their jobs. Anytime I have asked for help with something, they have gone out of their way to help me. I've also seen some really terrible customers lay into them about one thing or another and the manager always handles it respectfully and professionally.

My mother and I stopped in here this afternoon to shop. My mom was texting on her phone. The woman…read morein the store started following my mother around and eventually confronted her accusing her of taking photos of the store. She passive aggressively asked "did you get all the pictures you needed?" She was not taking any pictures. I believe my mother was racially profiled and followed around because she is dark complected. Shame on the rude and probably racist woman in that store! Will never return

The selection was okay, although a bit too mature for my taste. I was moved to leave a review after…read morewitnessing the employees' poor customer service towards several patrons, including myself. One employee even took the liberty of taking a customer's bag while she looked at jewelry. I would only return if I was interested in being treated like a theft suspect.

Love our Traverse City Kohl's! Always friendly and helpful…read morestaff to help you find what you are looking for!

Love the products, prices and staff but as a wheelchair user shopping in the store is very…read moredifficult all the displays are too close together. It is frustrating, claustrophobic and almost brings me to tears every time. Put an employee in a chair and have them try to navigate the store and actually be Abe to fit between the racks.

Once Upon A Time I Enjoyed Shopping Here. It Was Fun To Shop For My Little Treasures. Now~No…read moreBathroom. No Water. Pricing Has Increased Phenomenally And No Returns Are Allowed. The Nonsense About Rounding Your Total Up Because Of The Whole "No Pennies" Is Insane. And When I Paid With The Exact Amount In Cash I Was Informed That They May Stop Accepting Exact Amounts/CASH Payments. (??? It's Just Getting Too Strange For My Liking.)

Have stopped in here to look around a lot as a local whos gone thrifting with their mom their whole…read morelife, filled out a couple punch cards, and have had mixed experiences. Most recently was disappointed in customer service handling. Stopped in to browse and saw an item I was interested in buying. Two other customers were already looking so I browsed the rest of the area while they had their turn even though I could overhear them waffling/talking very negatively and not seeming interested while one tried to convince the other, until they noticed I was also waiting to look and started to "vulture hover" and give dirty looks before finally walking away. (which, that part is nobody at the shops fault, my offense at another customer being rude is my own personal problem, and I tried to let it go even though the negativity flicked a nerve.) I went over, checked the item out myself for a couple minutes, and decided I did want to make the purchase and went up to the front to pay, in that time no employees or the other customers had come back to the item. Apparently the other two had gone up to the counter in that couple minutes (I can't assume what was said) and the clerk told me they already mentioned that they might be thinking about buying it after they browsed more. Someone else had also just paid for a similar item and a second clerk was having a sold sticker put on it, so I mentioned/asked about it because the item I was interested in was NOT sold yet and the others had walked away like they didn't want it. I was trying to clarify because it was a totally different item and I wanted to make sure they didn't think it was the wrong one or have some kind of confusion and instead of trying to hear my side of the story, walked away to go talk to the others who "wanted dibs" instead, and brushed me off figuratively...and literally patted/rubbed my shoulder walking by... I'm sure it was a well meaning gesture, but I am a grown adult and a stranger. You should know better than to touch me. It's not comforting, it's condescending. (Still, I tried to give the benefit of the doubt because of this and made sure to let her know I wasn't saying anything to be cranky about any of it to her, just to clarify. Which, I shouldn't have had to do to begin with if they didn't act like they assumed I was just trying to be a jerk) After everyone's quick back and forth, they refused me the sale for an UNSOLD ITEM because it was being considered.. Last time I checked, "MAYBE Calling dibs" was not a valid excuse to deny someone business, and honestly if it had been handled differently or the other customers had just nicely asked me if I could let them think about it before checking it out myself I truly sincerely would not have cared, I'd have been totally happy to let them think it over. No rude language was used to say it out loud...but I know what I look like, and I know what the other two customers looked like. I won't throw a "discrimination" card down over something this petty cause you shouldn't assume, that's for you to look inside and ask yourself, but you also don't get to decide how your actions make other people feel, and this isn't the first time I've felt uncomfortable here. Clinging to something just because you don't want someone else to have it is greedy. Assuming how or who someone is just by looking at them is judgmental, and enabling someone's judgement makes you just as guilty. Disappointed in them as a business. I don't expect my personal disgruntlement to necessarily make or break someone's choice to shop here, but it definitely makes me sure to never recommend it.