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    Dollar Tree

    4.5 (2 reviews)

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    10 months ago

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    Rucking Fotten - Screenshot of correspondence with company.

    Rucking Fotten

    (9 reviews)

    My favorite shirt company! Very creative, and they work with some of my favorite properties. I…read morecan't speak to other folks, but I've never had a bad experience from them customer service wise. Meghan and the gang have resolved any issues for me that they can within their means. Love their archive sales and I look forward to seeing what they release next!

    TL;DR: I placed an order, politely asked for an update, was treated poorly, wrote another email…read moreexplaining I felt treated poorly, had all my orders cancelled and was told I personally insulted employees. On 9/26 I ordered two shirts from them for my husband's birthday:12/2. On 11/18 I checked the site, saw that they had all been printed, & thought I'd just check in and see if they had any update on if they thought I might get it in time for his birthday. I wrote: "Hello, This past September I pre-ordered two shirts from the Se7en (Dante's inferno) drop. I've been keeping up with the printing and shipping schedule, and it seems like they've finished printing, but I never got a shipping notification and can't seem to find any tracking. I'm hoping for an update on what's going on? I was hoping to give one of the shirts as a gift on 12/2. Thank you for any help, Tyler" I got an automated response telling me: "*We've received your email and will be in touch within the next 24-72 hours not including weekends or holidays*" I was fine with that, I'm patient. Even after 72 hours had passed, I truly wasn't sweating it. It's a busy time of year, etc. They did eventually email me back on 11/24: "When your order ships you will be sent an email with tracking if you provided an email address at checkout." That was the entirety of the email. A little steamed, I responded with this: "This is not at all a helpful response to my question. I asked clearly and politely for an update about what's going on for an order placed in September, waited patiently (beyond 72 hours) for a response, and received this obvious brush off. Unfortunately it seems the forums I've been reading are correct, and customer service for this company is a joke. I will not be ordering again, and will unsubscribe from the mailing list." Shortly after that, they cancelled my order without any further response or explanation. While I was pretty sure this was just some petty "vengeance" on their part for me daring to not be happy about being treated like garbage, I decided to give them the benefit of the doubt and sent another email: "I did not ask for this order to be cancelled. I simply asked for an update." They then cancelled another order I had placed on 11/15 (before I asked for an update on the Se7en shirt order) and sent me this truly wild email: "Dear Tyler, Thank you for reaching out! I was brought in to assist with this situation and have read your previous correspondence. Based on your last emails, which included insults directed toward our employees, complaints about wait times, and the statement, "I will not be ordering again, and will unsubscribe from the mailing list," we took action out of respect for your position. We did not want your money tied up with a company you do not support and feel compelled to insult. To ensure no further incidents occur, and based on your feedback regarding the wait time, I have gone ahead and canceled all additional pending orders you may have with us. Your funds for all canceled orders have been fully refunded. We wish you the best. Sincerely, Meghan -Supervisor" I was shocked and confused, and went back to my emails to double check that I hadn't, in fact, insulted anybody. Then, no longer capable of giving the benefit of any doubt, I wrote this (where I admittedly did get deservedly petty): "Dear Meghan, Thank you for getting back to me! While I do appreciate the refunds, I do not appreciate your attempted gaslighting. I in no way insulted any of your employees. I did make a factual statement about reading negative reviews from others about their customer service experience, and I asserted that based on how I was treated, those reviews seemed correct. I also explained my frustration over a response to my email that did not address any of the questions I politely put forward in my first email. These are not insults, these are factual statements critical of how your company runs its customer service. They are factual statements you have provided more proof of with your most recent response. I am happy to wait as long as need be for a product I ordered, but the disrespect with which I have been treated for merely asking for an update is, to me, unacceptable. I understand that some people enjoy being treated like dirt, hopefully there are enough to allow your company to continue to thrive!" I wrote more but I'm limited to 5,000 characters and must stop here; but I would NOT recommend this company.

    DSW Designer Shoe Warehouse - Tiny baby shoes in style!

    DSW Designer Shoe Warehouse

    (6 reviews)

    $$

    The staff was super welcoming and friendly which isn't common at the mall. They were attentive,…read morehelpful, and made sure we knew what was going on the whole time. The store is set up nicely also. They have a little bit of everything too which can be a good and bad thing because you may or may not find exactly what you're looking for. I just wish they had some deals every once in awhile. They're so pricey in my opinion.

    Extremely disappointing experience at this DSW location. There were four employees standing…read moretogether laughing, talking loudly, and completely ignoring customers. I had to ask multiple times for assistance because they couldn't even hear me over their own conversations. When help was finally requested, I was met with eye-rolling, huffing under their breath, and rude attitudes. I was shocked to see employees getting paid to stand around and socialize instead of assisting customers. This level of unprofessionalism and disrespect is unacceptable. I will not be returning or supporting a business that treats customers as an inconvenience rather than a priority. Very unwelcoming environment. When I asked to speak with a manager, her response was just as disappointing. She appeared highly inconvenienced and visibly annoyed by my request, rather than concerned about addressing the situation. There was no sense of accountability or willingness to help, which only reinforced the unprofessional environment and lack of customer service at this location.

    Dollar Tree - discountstore - Updated May 2026

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