You never really know what to expect. My son and I stopped in to get measured for an upcoming…read morewedding out of town. The woman in the back helped us and she was so nice, so efficient, and so knowledgeable, as she was also assisting other employees who were working back there. It was such a simple and smooth process that both of us were very impressed. The store was quite busy but the staff sure seemed to have it handled. Good job!

A letdown. Limited…read moreselection and an overworked staff cause the downward trend. If your looking for a simple suit, and you aren't turned off by a mediocre experience, this will get the job done.

Clean and seemingly newer store. Unfortunately the layout…read morewas odd. They had new stock with Thrift Stock No vinyl. What a bummer.

Great quality clothing and very reasonable prices. Staff is always friendly…read more Each week there are three colors. One color will make item one dollar. The other two colors makes the items half price. Awesome

We are a foster family and got a voucher for baby clothes. The cashier had no clue how that worked…read moreso she called manager up. Was very rude!! Was looking at us like we were poor like you have a voucher even said you can't pay the 150. Yes we could but we a foster family. The 150 really didn't get us much there. But to be treated like that was so wrong on the manage. Who walked up with her Taco Bell. I honestly will never shop there again!

I have never had a problem at JCPenney, they are so friendly and helpful when I'm trying to find…read moresomething, returning items is so much better

Clothes are for younger women. Not much for casual or everyday styles for middle aged or older…read morewomen also hot in there to change clothes

I love this location. The ladies who work there are super friendly and helpful even when it's busy…read more They always make me feel important and are great at multitasking and help me find out how to get coupons etc.

The staff was super welcoming and friendly which isn't common at the mall. They were attentive,…read morehelpful, and made sure we knew what was going on the whole time. The store is set up nicely also. They have a little bit of everything too which can be a good and bad thing because you may or may not find exactly what you're looking for. I just wish they had some deals every once in awhile. They're so pricey in my opinion.

Extremely disappointing experience at this DSW location. There were four employees standing…read moretogether laughing, talking loudly, and completely ignoring customers. I had to ask multiple times for assistance because they couldn't even hear me over their own conversations. When help was finally requested, I was met with eye-rolling, huffing under their breath, and rude attitudes. I was shocked to see employees getting paid to stand around and socialize instead of assisting customers. This level of unprofessionalism and disrespect is unacceptable. I will not be returning or supporting a business that treats customers as an inconvenience rather than a priority. Very unwelcoming environment. When I asked to speak with a manager, her response was just as disappointing. She appeared highly inconvenienced and visibly annoyed by my request, rather than concerned about addressing the situation. There was no sense of accountability or willingness to help, which only reinforced the unprofessional environment and lack of customer service at this location.

This store offers quality clothes at inexpensive prices. The clothes are stylish. The store is a…read morebit cluttered. There is always someone who greets you when you walk in the store.

You can always go find some lil cheap last minute stuff to wear... BUT they close when they feel…read morelike it. Ignore the posted signs because it may say they close at 9pm, but they could be closed by 4. Stick to the schedule you post & clean that joint up a little. I almost tripped on a damn baby doll play set last time I was there.

If you have watched TV in the past year or so, I am almost 100% certain that you have seen a Jos A…read more Bank commercial. They are everywhere! While it seems like they always have these hard to believe sales, they are actually a very elegant clothier for menswear. With this being said, I never go in and buy anything at all price. It seems as though that all of their products will go on sale at some point within three weeks, so if you wait, you can get a pretty sweet deal. What's really nice about chain stores like this is that once you find your size in something, and the people who work at the store will gladly help you out, you never really have to try on clothes again. I find all of their shirts, suits, and pants are consistent in size. Just go in, and by what you need in your size. Now, there are two stores in the Toledo area. There is one located at the Franklin Park Mall and this one. Levis Commons is the location to go to! The location at the Franklin Park Mall is strongly lacking in customer service. No one smiles and you may not get service if you are not slightly dressed up. Go figure? The people who work at the Levis Commons location really have their act together. They go out of their way to help you and make sure that you are satisfied with what you are buying. I'm a person who strives on customer service, and Mike is probably the best person in the Toledo area for this company. Whether you're going in there just to look or to actually buy, the people at the store help you out - even going so far as to help you put your coat on and carrying your items to a dressing room. The biggest thing I noticed, was they like to get to know you. Two separate people on different occasions inquired gently as to what I did for a living, and suggested items that I could use in that setting. They were not trying to be nosy - I think they actually try to build business relationships. It really is the little things that separate a good from a bad store.

As a guy getting married, buying a suit is one of the few decisions I had to make. I wanted to buy…read moresomething that looked good but also was affordable for myself and groomsmen. I live right near Jos. A Bank so I figured I would give it a shot. I am pretty much writing this review for the guy that helped me named Joseph Mclane. He was very friendly through the whole process. He helped me set up what is called a "retail group" which has made it really easy for my groomsmen to go to Jos. A bank and know exactly which suit to get. When I went in there that day I honestly had no intention to actually buy a suit. Joseph made me and my fiancé feel very comfortable and he really did seem like he was doing everything he could to get me and my friends the best deal. I have a total of 7 groomsman and have since brought my future brother and father in law (who bought 2 suits) in to that same location. I can honestly say that our encounter with Joseph Mcclane the first day is the reason we chose to get all 10 suits through Joseph A bank.

Was I just body shamed? As a 48 year old woman very comfortable in her body, I left the store…read morefeeling anything but that. I had a very nice young lady helping me, but it went wrong when I went to try on some leggings. Another associate took it upon herself to take over. She told me how brave I was for coming into the store. She shared her experience of losing a lot of weight and showed me her belly, basically trying to make me feel comfortable about my imperfections. A comment or two I could have brushed off, but I felt that the conversation about body size just continued. I had walked in just looking for a good pair of leggings not at all feeling out of place. Just because a woman wears a Large and may not fit the fitness industry's standards of an ideal body does not mean that I am not healthy or active. The associate thought she was being helpful but made it very awkward. Please just stick to answering the questions of your patrons.

This is such an awesome place to shop! They're very size inclusive which is great. They even have…read moremannequins of different body types. The staff was extremely helpful when I was looking for sizing I didn't see on the shelf and offered to order it for me if they didn't have any in the back. They also helped by starting a dressing room for me and taking all the clothes back for me. They were folded so neatly and waiting for me when I was ready to try them on. Absolutely wonderful shopping experience.