I frequent the store quite often but today I came in here and they have lines all over the place only register number #3 is open and register number #1 has a light out, but she's screaming rudely to customers in here when they walked to her line accidentally just to ask her if she's open . Well , to say the least I will not be back in this dollar tree anymore, even though it's close to my house, , I thought I'd let people know what's really going on at this location with hopes that someone implement the different situation here . If they're not shortstaffed or somebody called out, they're not considering their customer service , by only having one cashier open at this time of day at 12:04 PM. They have Line number 3 open only , customers are backed up down the aisles, midway back in this store location and they're not doing anything about it.
Jazlyn is the only pleasant customer service representative in this store today on register #3 The person on register number 1 ( with her light out) Older African American female screaming loudly to customers who approach her politely , to ask her if the register is open, and they're being treated very rudely , & are told to get away from the register immediately'! Then the same women asks loudly can next person at line #3 come to #1 which causes everyone with shopping carts etc ., in line to back up and move out of way so that , that one person called can come to register number one! Not a good look ( confusing) at all causing inconvenience to all customers involved.. and the woman who is at registered #1 is really talking harshly & aggressively to anyone that came up there , to ask if she's open. The best thing she could've done was left her register since her light is already out come over politely take customers from the register# 3 and have them follow her over to #1 register .
The customers don't even really know what's going on.. many in the line said ahead of me that she spoke rudely to them as well!
This is not acceptable customer care!!! I hope this gets the attention of the owner of this location or the franchisees or how are they doing Dollar Tree locations now.. to respect privacy of others I did not take pictures of the lines,. Maybe some other customers are gonna complain as well. It really wasn't a good look for this location today at All !!! read more