They don't have appropriate rules regarding returning items to their appropriate bins…read more It's frustrating to dig through clothes gets poked, stabbed, scratched by junk people were too lazy to return to the appropriate bin. They have rules about touching others carts, but not rules about them needing to be placed by outside walls so not to be in high traffic areas. Getting in the way of everyone shopping. But you're not allowed to move them. Do not take pictures or video or you'll be asked to leave. The staff is nice regardless, and helpful when you have questions about checking out. The area surrounding is sketchy af, and you need to be mindful until you're at the outlet and back on the interstate. Do not go to that JET gas station.

The Goodwill bins are not for everyone. It takes a very specific, very patient, very hands-on…read moreperson to have a good day at the bins. If that's you, you're in for a treat! There are lots of great things to be found here but they're entirely dependent upon luck. You might come for days and find nothing good, then find something amazing in the first 10 minutes another time. Be prepared for dubious substances, slime, broken glass, and lots of garbage. Wear gloves if you think you need them. Be prepared for people to shove you out of the way to get something they want or, alternatively, stand 3 inches away and give you the stink eye while you dig through a bin they want to look in. As other reviewers have said, the people working there often just make up prices. This can sometimes work out in your favor but often leads to overpaying, especially if they make you weigh the cart. Whatever weight they have put in for the carts is not accurate at all and will lead to you paying extra 99 times out of 100. Seriously, this place is not for the faint of heart. Or nose. If you're a hardcore thrifter looking for your next treasure, it's absolutely worth the visit. Just make sure you bring some hand sanitizer!

Really love the produce and food selections in the store. If you are looking for good quality and…read moreaffordable food selections, this is definitely the place to go!

Wth how is this store so gross and disorganized? Nothing is ever re stocked and the place is…read moredisgusting

Updating my review a little bit after returning several months later. The prices on a lot of the…read moreclothing seem to have come down a bit. It's a step in the right direction! I appreciate that they have color tag sales but the colors are confusing. Yellow looks just like orange, for example. The store itself could use some improvements. It's typically pretty dirty and they racks of clothes just pushed into random spots around the store so it's very cluttered and difficult to navigate. There's also very little rhyme or reason to how most of the Knick-knacks and books are organized. It's just kids books and adult books, not separated by genre or even fiction vs. nonfiction. The service is always pretty good. The people are friendly and say hello and goodbye. It's still not anywhere close to the best thrift store in the area but they have improved a little bit. I do think it's terrible how much prices have gone up in the last several years. The point of thrift stores is for low-income people to have the chance to buy good quality things secondhand for an affordable price. A lot of these places are forgetting that.

I rather throw my item in the garbage than have these people rob the public from donated…read moremerchandise that they hike up higher than the new price.

I was going in there and of course with my kids I had a six-year-old who had a basketball (plastic…read moreone) . He didn't touch any glass. He didn't break anything and I guess the lady who claims she's the owner of the store othe manager, she told my son not to touch a ball that I was going to purchase as well as purchase a bunk bed. If I were you I would stay away. Don't give them your money. It's like a thrift store and they claim its new, but I'm sure it's not. Please stay away from that place. I don't give my hard earned money to nobody who treats me or who treats my children bad so I hope you all rethink that.

We went in because we have never been. and about halfway through the store an employee started…read morefollowing us, and then our autistic daughter sat on one of the couches. The employee proceeded to confront my daughter. telling her to get off. Then Say something about our children when we were already taking care of the situatio. We have 5 kids, that being said it's a lot to handle. so we went to leave and she followed us out of the store. once we were outside she was standing and yelling through the window At us I will never go back.

I was very impressed with this thrift store! It has the best book selection I've seen at thrift…read morestores in the area and grabbed three hardcover books in perfect condition for $5.00 total. They have deals each week on different colored tags, so you can get 25%, 50%, or 75% off certain items. They also had a nice furniture section. The only thing a bit lacking was children's clothes, but overall they had nice items for great prices!

Great selection and clean. I especially like the Kansas City Missouri location on Wyndotte.read more

Selection changes regularly, and the staff is very attentive. Their dress rooms are not always…read moreopen, but it never hurts to ask if they can open it. The prices are competitive, and Seniors qualify to receive a 5% discount on the total purchase on Tuesday.

Very rude and aggressive staff. Did not want to accept a 2 item return without tags, even though I…read morehad purchased items 24 hours ago and had my receipt & the card I paid with. Got turned away immediately by an older lady with locs and big glasses without fully explaining my situation. I was also told by the head manager Julie that I could not return my items, because I did not have the skews even though they were on the receipt. However, when I contacted corporate they said they could have processed my return without the tags and just with the receipt. Julie also told corporate the reason I was turned away was because my items were worn which they were visibly not. I went back to do the return after contacting corporate and was threateningly told by Julie the head manager that in the future this will "never happen again". Awful professionalism and extremely unwelcoming attitudes within the Grandview location. It should have never took that much aggression to return 2 items. Do better for our community. Please.

If I could leave 0 stars I would. Management allows employees to vape on the job in and out of the…read morestore, the manager comes and goes as she pleases when employees obviously don't know what they're doing, and the woman with the red hair was eating on shift. Not very professional at all in my opinion.

I was purchasing gas this morning and pump number six malfunction. A round black object fell off of…read morethe pump and it started leaking gas all over me the ground and my truck . Not only do I feel this was a safety violation but possibly not up to code . Look like it had been glued on with some type of substance . Did not receive a call back as promised from the manager . Not very good customer service . The cashier was very nice and offered me a towel . However when I call back the manager is still not available . No resolution for the gas that spilled on the ground or the damage to my clothing.

Best jewelry store I've been to in decades. This is like the store on Main Street where I grew up…read moreand my grandpa's best friend owned. The owner is so wonderful and kind. We prefer I shop locally whenever possible. This is our store now. My wife's diamond tennis bracelet had some issue with the safety clasp. I don't know about that stuff. But these folks fixed it while we waited and it cost less than $10. The next time I need a watch battery or jewelry for my wife to purchase or clean her existing, we'll be coming here. We both felt welcomed and completely at home. Also, it's close to El Alteño, so you can snag the best Mexican food around before or after your visit. :D

My wife and I looked at many jewelry places looking for specific gems and rings... we finally found…read moreeverything we were looking for at Crews Jewelry. They have amazing customer service. Stacey is very knowledgeable about everything. I am very grateful for Crews Jewelry because we were finally able to find what we were looking for at a very good price compared to most other stores.

Every single business in this outlet has egregious potholes. I could not even go to imagine how…read moremany damages have I done to vehicles because of these potholes. These outlets get plenty of business so I know they should be repaired for their frequent customers. Fix this!!!

As a child of the 80's, I really dislike outdoor malls and this recent outdoor mall trend. Where…read morewould Debbie Gibson play? It rains on you. It snows on you. You're nose is frozen on your face during the winter. In the summer it's so damn hot you melt onto their hard, metal benches if your lucky enough to find one of the few benches without interlopers. This concept might work in upstate New York. This is Missouri. It's either 95 degrees or 30. That pleasant food court smell doesn't waft up through the doorway to great you. Instead you're greeted with the odor of spent petroleum. This summer you will be dodging the angry wasps that guard each planter. Faux elegance at it's best. The stores are mostly smaller versions of what you would find at Oak Park or Independence center. This place is a decent stop off to kill some time but if you really want shopping you need to go to the larger stores at other locations. There is one bright spot, Macy's. Why? This store is genius. In this unassuming store they have placed a Starbucks, an oasis for men waiting for their wives while they finish shopping. The mere act of selecting flip flops can take a woman over two hours -this is a fact. For the first time in my life I sat down and enjoyed an anchor store comfortably without pressuring my wife to go. This alone gives the entire area a bump to three stars. Of course, its small enough my wife can't find what she's looking for and we end up driving over to Oak Park anyway.