I feel bad, leaving a bad review, because I've worked in retail for many years. I know they're short staffed, but maybe a poor Yelp rating will be the only thing that upper management might pay attention to. This store is a total disaster. Unopened boxes of inventory everywhere, empty shelves, And things askew all over. Nothing in the right place. Empty pegs. It's downright depressing. I watch Videos of all the cool crafts you can do, and I have to drive to St. Charles store to get anything. Every time I go back to Batavia (it's soooo close) I curse under my breath and swear never again... whoever the DM is for this store should be ashamed and take responsibility for this mess. Sorry to the folks that work there and are at least trying.... read more