We used them for my sister's baby shower and, more recently, my nephew's first birthday. They did…read morean excellent job both times! They're professional, knowledgeable, very creative, attentive to your requests, and most importantly, honest! lol If your ideas will look a little crazy, they WILL let you know before you have to find out the hard way! They're reasonably priced and the owners are VERY sweet! I'd suggest this place to anyone! They did such a phenomenal job at my sister's baby shower we vowed to only use them for decorations moving forward!

I wondered why this chains location was not on Yelp and now I know why. Absolutely terrible…read morecustomer service. My wife spent $400 on balloons and party supplies, but they refused to deliver the balloons. According to them, their delivery service is on pause. Yet they have advertisements all over saying we deliver! There is literally 3 signs outside, plus 1 as you enter and several more near the balloons... I went to pick up balloons on Christmas Eve for my sons birthday, got there at 11:15 for a 11AM pickup. There were 3 employees helping 1 customer pick out balloons. So I stood there and waited. Finally the flamboyant gentleman in a massive rainbow outfit (I don't care what he wore or who he is as a person, he seriously stood out. I would like to make it clear that I do not associate his behavior with others who wear rainbow garb.) acknowledged me and said yeah what do you want? I said I am here to pick up balloons, OH you NEED the receipt. I said here it is, I am picking up a lot of balloons for (name omitted for safety), and he deliberately mispronounces the name, I correct it and he specifically annunciates the incorrect pronunciation again. I let it slide. After about 20 seconds he said oh yeah those are your balloons behind the counter, they are all yours, just come and get them, oh and you WILL have to make several trips, I do not know how you will take them all at once, hope you have a big enough car. Another employee said maybe we should give it to him, I do not think that he should come behind the counter, alright fine, as he hands me 1 set at a time. I bring them to my car 1 set at a time and manage to get them all in. After I came back the first time, there was a lady standing at the door with my next batch. I am surprised with the 60+ balloons that I purchased, they did not think to offer to help bring it to my car... Oh well, I know that we will not be coming back to this location ever again. Horrible customer service.

Sadly this Party City has closed down. It went out of business. Im not sure when this location…read moreclosed, but all locations are going out of business.

I placed an order for a variety of balloons for a party. I was told they would be able to set up…read morefree delivery for the day of the party. I was getting many text messages from a door dash driver that had to wait over 30 minutes for my order because the store was backed up. I was told at the store I would receive two balloon weights and the balloons would be tied in a way that could easily come apart. I received one weight and the balloons were all knotted together. Really didn't want to spend an extra 40 minutes on the day of a party untying knots.

I just waited in the parking lot for 30 minutes for the store to open. I was the first person to…read morewalk in the door. I go to register after putting a few things in my basket and ask for THREE balloons. I'm told no balloons until after noon because they are backed up. I am walking out and I see a couple that came in immediately after me getting about 15 balloons. I ask when they ordered them and I'm told when they walked in THIS MORNING. Unacceptable service.

Recently rented a tent/chairs thru Westmont Party. From…read moreplacing the order to final pickup everyone was knowledgeable, helpful & professional! Chairs were perfectly cleaned, linens labeled & ironed & set up was mindful of sprinkler system & my preference. TOTALLY A PLEASURE TO DO BUSINESS WITH & it's family owned & operated. Would highly recommend!!!!

Well stocked party supply store. Attentive staff. My go-to party store. My only complaint is how…read moreearly they close. That's it's so a 9.9/10 would recommend.

An old-fashioned general store that has art supplies, gift wrapping supplies, and toys like Legos…read more The prices are reasonable and are similar to the prices you would pay for gift wrap at the dollar store and for toys online. They carry a wide range of art kits. All in all a good place to pick up a gift!

The people they have working in this store are clueless. There was a woman who worked there was…read morenasty and yelling because she said I should have told her I won $200 with a lottery ticket and she didn't have enough to pay me. I was dumbfounded by her behavior. I don't even want to go back in that store again.

Website says they close at 9pm on Saturdays. Then we get there at 550pm, and the sign says "OPEN"…read moreand is lit up, but another sign says closes at 6pm, and the door was LOCKED!!! I knocked bc I planned around this trip and need decorations and balloons for a morning event. But no answer. Called and no answer. Very frustrated with all of this.

This place has a great selection. Hardly anyone does balloons anymore seems like. I'm going here…read morefrom now on.

My mom has been using this place for the longest time to get sternos, aluminum pans & racks, etc. I…read morerecently started using this place as well because I'm about to throw my parents a wedding anniversary party next week. I bought a lot of my supplies there, and my mother went with me. We had a great time inside, because the cashier was awesome. She was a pleasure to talk to, and was helpful.

It's a hot mess in here. It reminds me of a store you'd find in something like the Columbus or…read moreBerlin farmer's markets. You'll find half opened cartons of pop tarts with some of the boxes inside crushed. Cheap Chinese imports next to Mexican hot sauce. But the reason you come here is for the cheap party goods. For $6, I got a set of cutlery, party cups and enough napkins and dessert plates for a gathering I'm hosting. The price you pay literally means you're going to have to dig a little harder to find matching items, since people don't seem to bother to put back things in the proper bins after picking them up. Kudos for being open into the evenings for those who work hard for a living.

Not sure why you can Apple Pay purchase but can't return via Apple Pay back…read more And can't return in cash. They only allowed for store credit or original/ any card payment even if paid by Apple Pay ... I would say this is a predatory practice.

I needed some things to make my wife feel special today!…read more However the staffing is low and I couldn't get help! This is the one in philly so you would think they would have enough staff to assist the customers. Unfortunately that wasn't the case.