Rudest manager I've ever seen, (downtown Wilmington store) and she seems to have a huge attitude with people belonging to certain demographics. There really is no excuse for the way she talks to 'some' people. I can't believe anyone in retail management would act this way. I'd like to point out that I was not the recipient of her behavior; she was okay toward me, (W/F) but I've witnessed more than a couple of times that her behavior bordered on harassment; on one of my visits I overheard her talking to co-workers about a customer who had just left, (btw, he purchased and paid for several food items and was respectful) in an extremely derogatory manner, saying she just 'knew' he was stealing beer and she intended to catch him in the act. As it happens, I am acquainted with the individual she was referring to in this particular case, and I know for a fact that he doesn't drink, ever. I wish I had spoken up at the time, but I was so shocked, and hurrying to an appointment. The more i think about it, the more it upsets me; hence prompting me to this review. The appearance of the store can vary - sometimes it's reasonably put together, other times it's a hot mess. unfortunately we don't have an abundance of options downtown or I would never shop there. that kind of profiling is unacceptable read more