I just left not even five minutes ago. I watched as a new cashier cash someone out and say I love…read moreyou back to the customer who said I love you first I'm assuming it was a family member or a friend But I watched as a manager come up and tell her that she's not allowed to tell them that she loves them. That work is a different environment and that she's not allowed to do that so not even to family or friends. That's crazy to me Even created a Yelp account just to say this because of how upset that made me! Poor girls should be able to tell her family or friends that she loves them whenever she feels the need. If this is even a rule, I think it needs to be changed and I think a lot of people would agree.

To be clear, I am ONLY reviewing the Publix Pell City Pharmacy. I switched to Publix for my and my…read morekids' prescriptions a few years ago because it's the closest to my house. Last month, after seeing one of the employees posting referring to a different customer's child as a "crotch goblin" and joking that if the customer's 3 year old took an adult dose of blood pressure medication it wouldn't be a bad thing I decided it was worth driving further for my kids to be safe. I do not know the customer the Publix pharmacy employee was speaking about, but the story went somewhat viral on the local Facebook pages and it was very believable based on my own experience with Publix Pharmacy in Pell City. Before this final straw they had shown me a consistent pattern of incompetence and unprofessional behavior. In spite of our insurance being the same month to month, inevitably when I would refill our prescriptions each month, without fail, they would neglect to run someone's prescriptions on insurance and I would have to insist they run it and wait. Once, I wasn't paying attention and paid full price and getting a refund took forever. During the last presidential election the employees were holding up and showing off obnoxiously political shirts and merch they had purchased while at least 5 customers waited in line to pick up prescriptions at the counter. The wait is always long, they are frequently out of stock on common maintenance medications, the employees are rude and the culture of prioritizing socializing with coworkers over helping customers is at best acceptable to management. Switching to a different pharmacy was a hassle and Publix did not send over all of my children's records when the new pharmacy requested them which led to a lot of back and forth and frustration. But, in the end it was worth it for the peace of mind that people who take their jobs seriously will be handling my children's prescriptions in the future.

Ran in to hope they had a item, they didn't have a big box stores. Very slow check out, store is…read moreold and needs some TLC. Had some items but could tell out of stock on some. Would I drive back just to shop , no but if I needed something and didn't want to drive out of town to get it if others store are out yes. Had folks that may be "peddlers" - hanging out front kinda made me uncomfortable.

Nestled in the heart of small-town Pell City this food store offers great prices and a wonderful…read moreselection of produce and meat and Dairy. The clerks are very friendly which makes the store feel more local than a larger food giant. Since I went during covid, I was glad to see that they were taking several precautions, including having one way to enter and one way to exit as well as hand sanitizer at the check out registers. I love stopping by here. If you like Piggly Wiggly, then give Food Outlet a try

I've had the 10pc wings and fries and it was fresh. It seems they cook all their orders to order…read morewhich takes a little minute or you to get your order but it is well worth a wait. The fries was seasoned very well. Definitely a hole in the wall but definitely a gem.

Although the restaurant staff was obviously in the weeds, Jazmin did everything she could to make…read moreour experience better even with the delay of food. She was excellent and very helpful and responsive to all of us - a party of 8. She is definitely an asset!

As one of the world's largest retailers, customers walk into Walmart expecting a certain standard…read moreof service and a reasonable return policy. We trust that if an issue arises, the store where we spent our money will help find a solution. My recent experience, however, has shattered this trust and exposed a deeply flawed and anti-consumer side of Walmart. After being trapped by their rigid policies and dismissed by their unhelpful staff, I am compelled to warn other shoppers: be very careful what you buy at Walmart, because if something goes wrong, you will be on your own. My ordeal began with the purchase of a pre-paid service card. It was a simple transaction, but it quickly turned into a bureaucratic nightmare when I realized I had bought the wrong item. When I returned to the store for an exchange or refund, I was bluntly informed of Walmart's rigid "final purchase" policy on these specific products. This policy is a trap for the unwary customer. There are no exceptions, no flexibility, and no concern for the customer's situation. The store happily takes your money, but the moment the transaction is complete, they wash their hands of any and all responsibility. Hoping for a simple resolution, I spent the next three to six hours of my day trying to reason with Walmart's customer service and management. It was a maddening, fruitless effort. I was met with a wall of indifference and corporate deflection. Instead of offering a solution like store credit or an exchange, the staff were dismissive, at times rude, and repeatedly stated there was "nothing they could do." They sold the product in their store, under their roof, but refused to take any ownership of the problem, pointing the finger at the product's manufacturer. A company of Walmart's size has the power to create customer-friendly solutions, but they choose to hide behind inflexible rules instead. This experience reveals a disturbing truth about Walmart's business practices. Their refusal to provide any compensation, even when their own policy is the sole barrier to a resolution, shows a profound disrespect for the people who keep their doors open. This is not just about one product; it's about a corporate policy that knowingly creates no-win situations for customers. This is why I will be sharing my story on social media and consumer websites. People need to know that the convenience of shopping at Walmart comes with a significant risk. If they continue to enforce such negligent and damaging policies, they will inevitably lose loyal customers who are tired of being treated as disposable. A store's responsibility shouldn't end the second a receipt is printed. My frustrating, time-consuming, and insulting experience is a clear warning to all consumers. Before you make your next purchase at Walmart, especially on any item marked as "final sale," understand that you are forfeiting any right to customer support from the store itself. If you value your time and money, I urge you to shop at retailers that stand behind the products they sell and value their customers over rigid, unforgiving rules.

Grocery pickup orders for dry goods is decent…read more If possible, avoid any in-store experience. Sadly, it's a store whose captive customers live in a dying town with no other choices or options.

We stopped here truthfully on pure nostalgia. We used to have Winn-Dixie at home in Louisville, KY…read more Not to mention i used to work there during my high school years, then years ago they closed and I initially thought they were closed across the country. But a few years ago I was in Miami and we saw a distribution center. This let me know that they were still around. So had to stop by and see if they still had some of my favorite items.. Check Soda (even though I don't drink soda) and the cookies; the Big Sixties! They did have the soda but not the cookies. The people were friendly! Nice location, good to see Winn-Dixie still thriving.

Nice enough place...restrooms very clean...staff friendly and joking with each other....great…read moreatmosphere... not to expensive got large coffee and 2 juice spent $4.39

The store has a nice selection for its size. (The town it is located in has one stop light, and…read morethat light is relatively new.) The produce selection is rather limited, but understandably so, and if you know in advance of something you will need, the employees will do their best to order it for you. The store also offers smoked meats on the weekends and a Subway sandwich shop. My only complaint is the frozen section. The freezers keep going out and the food thaws and refreezes. Biscuits will not rise and I've bought more than my share of freezer-burned veggies. This issue really needs to be addressed.