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    Dollar General

    4.0 (2 reviews)
    Closed 8:00 am - 10:00 pm

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    Ask the Community - Dollar General

    Dollar General

    Dollar General

    1.0(2 reviews)
    5.4 mi

    This Dollar General is one of the worst ones in Virginia. I went in today and outside there are…read moretotes of marked down blankets, clothes, pillows, shoes etc. It rained yesterday evening in our area, not today but these items were all soaked and the water was visible in the totes!! I cant believe they would give these away let alone sell them!? I went in to look for a few items and I was going to mention the totes to them just in case they somehow overlooked it when putting them out there this morning. After being in the store for about 5 minutes and not seeing a single employee, I decided to buy my soda and just mention it to the cashier. When I reached the cash register there was actually a cashier there ringing up a young girl. She wasnt friendly, not even cordial in my opinion. When it was my turn she didnt say a word to me until I asked for ciggaretts and she asked for an ID. I got it out and tried to hand it to her but she wasnt even looking at me, when she did look at me she asked what kind (again) and asked for an ID that I already had out. When I handed her the money she gave me my change, still not speaking to me or giving me a receipt. I asked for my receipt after she gave me a look like I was bothering her and she took the register tape and tore off the other receipts and my survey paper and my $5 coupon and still didnt say anything. This is a very messy store, selling waterlogged blankets and treating customers like we are a burden to them. What a great place to start a store!!! I will NEVER shop here again!

    The place is very trashy and dirty boxes where in the way the merchandise was all over the cashier…read morewas like we where bothering him and grumpy the prices are nuts discounts my butt . Coloring books 3 to 5 dollars that's crazy and the clearance that they have are out of there minds. I thank they should get there butts up and clean the place up I can say since I was little I did not like dollar general and I still don't

    Dollar General

    Dollar General

    1.0(2 reviews)
    13.8 mi
    $

    I went into the Smith Station Road location to complete a return on 8/9/2020 at 2:03 pm. First…read moreissue, besides myself, the cashier was the only other person wearing a mask & I had to ask the lady behind me to step back because she wouldn't stay on the social distancing X's. The cashier rolled her eyes along with the lady customer which was rude. The cashier didn't have a visible name tag or I would include it. I'm sure the schedule for the day shows who she is for this date & time. There is a sign at the door stating face masks are required. Second issue, the cashier asked me "So what is the issue, you didn't want them or you changed your mind?" It was such a crude way to ask when I stated that I had a return & I had my receipt. I see this woman working at the store quite often & she never has a decent outfit on. She wears shorts & t-shirts to work every time I see her & never a name tag either. This cashier is not friendly like some others. From what I've seen other Dollar General's have a dress code. I feel like this Dollar General started out nice in a good neighborhood location & has slowly declined.

    I have been shopping at DG for over 35 years. This is where I get my canned goods, my toietries,…read moreand most of my cleaning supplies. More of a convenience, than a discount. I am aware some items can be pricey. With this said, another store had to close, temporarily, and I have been shopping here for the past two weeks, spending about 150.00 weekly. I have never spent 14.00 for a pack of 15 count cheap beer. Keystone usually runs about 11.00-12.50 for 15 and the most I have paid at a grocery store was 23.00 for a 30 pk. The display said 11.00 a 15pk. There were 3 packages in the reach- in with 11.00 in front, so I bought 2 quantities. I have paid 11.00 at the same location in the past. It has even been as low as 7.00 a 15 pk. The receipt that I looked at from my home stated I paid 14.00 a pack for the beer at a dollar store type place. That is a lot of dough for some GMO cheap beer. I have paid at a gas station 13.99 for a 12 pk of Coors beer. What I bought was their cheap version. Keystone is the equivalent of Natural Light. So I called and spoke with Nicole, the store manager to ask if I could at least get a 6.00 credit, since I felt I was dooped with a cheaper price and then charged a higher price. (This is known as price gouging.) A lousy store credit would have been more customer service oriented and I would have still had the ability to shop there. I guess they have enough people paying about 2K annual for convenient shopping. etc. I mean I had a witness and he said it was 3 packs there. Why would a customer place those on a dispaly case? Only an emplyee did this. Well, Nicole just could care less, nor could General Dollar corporate. I don't expect them to do anything at this point, but a lot of Dollar Generals have closed down here and I just have had a bad experience without so much as an apology. She made me feel like all of this is my fault. I will never shop at any DG location, ever again. It is not about the money right now, but pure disatisfied customer service. They also yelled at a woman when I was there for asking if they had any Lysol. No shelves are ever stocked, it has been at least 3 months since hoarders took all toilet paper. End note: Also we paid 7.50 for a bottle of store brand motor oil when the display read 4.50...smh never again. My receipt ws 149.00 and at least 9.00 of that was a rip off.

    Dollar General - discountstore - Updated May 2026

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