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Dollar General

3.0 (4 reviews)
Open • 8:00 am - 10:00 pm

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8 months ago

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4 years ago

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2 years ago

Awful employees & customer service! Don't shop here unless you like horrible service!!

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Grocery Outlet

Grocery Outlet

2.9(31 reviews)
13.9 mi

It's been a while since I've done any in-person shopping, so I decided to make a quick stop to…read moreGrocery Outlet for a couple of items. They usually have great options and often carry new items I haven't seen at other stores. Although I didn't find the item I was specifically looking for, I was able to pick up a few other good items. I also met a couple of nice customers who were searching for lamb, which made the experience a little more enjoyable. Bri, the cashier, provided great service--pleasant, efficient, and friendly. Sadly, friendly interactions with cashiers here can sometimes be hit or miss, so her positive attitude definitely stood out.

BAD, Customer Service! New manager Vince is very unprofessional. Had a stare out due to him…read morestopping his wet sweeper right in front of my cart, waiting for me to move. He said "Can you move, Im trying to do my work?" I said, "But I'm your customer. He told me to get out of the store. I continued shopping and he said you can shop all you want but you're not leaving with anything and threatened to call the cops. Cursing and all at me. When going to check out he refused his cashier to tender me and I said lets call the cops. He called them, they came and basically the outcome is that it's private property and he can have anyone leave the store. I highly recommend to NOT shop at this location (Fernley). Vince should not be a manager and will lose customers with his unprofessionalism towards customers left and right. I believe the police force is going to get tired from all his calls as I was informed my call in wasn't the first. So I was banned for that day. Do you really think I want to return Vince. Pfhehe, NOT! Surely won't help your store throwing people out due to your poor customer service lol

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Dollar General - grocery - Updated May 2026

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