1. Dollar General

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Park Forest, IL

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Dollar General

3.0 (1 review)
Closed • 8:00 am - 9:00 pm

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5 years ago

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Family Dollar - The item I wanted to return. It was never used sat in the bag and car. I have no use for this but the store associate REFUSED my return.

Family Dollar

1.8(4 reviews)
1.5 mi
•$

UPDATE: Improved customer service has helped to earn an additional star at this location. I have…read morenot seen the guy I believe to be the manager for awhile and everyone else has been cordial and helpful. ...so star up! ORIGINAL: I am a frequent shopper at this Family Dollar location because it is close to the movie theater and their movie snacks are usually fresher than other nearby stores. The cashiers are friendly and are always buzzing around refilling and organizing shelves. Sometimes the lines are ridiculously long for a quick stop shop but rarely is another lined opened to reduce the overflow. Then again, I don't usually see extra workers too handle such congestion, so scheduling workers might need a second look. My only issue is the awkward conversation I've noticed between a male manager, I think he's the owner, and other workers. He speaks well to customers in a one on one when you ask for advice in locating something or when checking out, but his pleasant manners seem to end there. On my last visit I was blown away and felt very uncomfortable to witness his belittling comments to a cashier standing near him at the register. "Sometimes you all act like kids. You act like you can't find anything. It's right there where I told you it was.", the manager stated firmly in a frustrated-parent-with-an-attitude-talking-to-a-child voice. The very adult looking cashier reached under the counter and retrieved an item and looked at me with such humiliation. There was another person in the line in front of me and we also shared an awkward look and embarrassed to have witness such a reprimand toward an adult senior in front of customers. It was this incident that promoted me to check in and start Yelping. Such behavior from the manager has happened more than once but I couldn't shake this last experience, no matter how fresh the movie candy is. Treating your workers with respect is vital to reducing the high turn over of workers noticed at this location, especially in front of customers. Otherwise, great neighborhood store.

the one in matteson on Lincoln highway is the worse, will never shop there again. the manger is…read morethe rudest employee cashier very nice young girl. she did not honor their coupon, wanted to argue about the pic on their sign, not here for it, just put items back, in rethinking it should have left all that rap there. never returning, thanks but no thanks too many other "dollar stores" to shop at.

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Family Dollar - Right off the corner of Western and Lincoln Highway

Right off the corner of Western and Lincoln Highway

Family Dollar
Family Dollar - In the store

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In the store

Dollar General - discountstore - Updated November 2026

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