Great store. As of 2021 they re-isled the whole place so good luck finding your items! It used to…read morehave a health food section which is now gone. Staff are super! In the late afternoon (which is when I stop in) lines build up.. otherwise; great super market. 4

Hannaford to Go, what a joke. I was at the Highland store at the time on my pickup sheet. I had a…read morecopy of the order in my hand, they said they didn't have the order on their computer. To top it off they offered no help to go into their computer to find out what happened, said I had to go back to my computer and replace the order. I'm a senior, just recouping from back surgery, they could of cared less.

False signs and false advertising. A large corporation can't even price adjust something on the…read moreshelf tag when items are misplaced and not listed correctly on SALE signs, Ultimately it would have been $3 loss for them. Even more now since those items were left behind. What happened to "the customer is always right?" Showed two store employees the incorrect signage and no sale.

Update from previous disastrous experience in July, 2025: So I just moved into the area nine…read moremonths since my last review and went back into Stop & Shop to pick up something and curious to see how a new experience would measure up. Sadly so frustratingly sadly I had a virtually identical degree of frustration and dissatisfaction, even though the players except for one were completely different. So it began at the self checkout where the machine prompted me to put in my Stop & Shop card, which initially accepted but then rejected. I pushed the assistance button and Michelle came over to help me. Michelle has zero Customer Service appeal. No friendliness or helpfulness in her attitude. We interacted for a couple of minutes. She never greeted me. She never smiled. She kept insisting that I was operating the machine wrong and eventually I was able to make my purchase. She huffed with a disappointed air as I went to the Customer Service counter to get a new card where I was met by Anthony. He asked me for my last name four times before he realized that I was telling him my last name instead of my first and last name. Again he didn't greet me, and he exhibited zero positivity. It was clear that like Michelle I was just interrupting his day! Frustratedly, I asked to speak with the manager and being told that she was on vacation that Joe the assistant manager was still there. You may remember Joe from my earlier review. I made it very clear at the counter to Anthony that I wanted to speak with Joe but he never alerted him. I had to track him down and explained to him just how poor this second experience, this back to back experience, even though the first one was nine months ago, I was having. How disappointed I am that this is the closest store to my new home. Joe looked bored and exasperated throughout the conversation, offering no sympathy or compassion. At the end of the ordeal, I turned to Anthony and said thank you and he didn't respond in any way. He didn't say you're welcome. He didn't say have a nice day. He just stood there with a look of disgust and annoyance. Now, this comes on the heels of me exploring the neighborhood earlier that day and over the last week and having these unbelievably positive experiences with everyone almost to a person that I met in the shops in Hyde Park, the owners of the stores the other patrons anybody I asked for any help including the local librarian, even the guy at the gas station who I asked for directions. All these people took time out of their day to willingly and happily help me. It's very clear that Stop & Shop does not belong in Hyde Park. They have a clearly poor standard for customer service. How they can continue to get customers shop there and pay these ridiculous prices only to be slapped around figuratively by their staff and managers is beyond my comprehension. So Joe, even though you said that you were gonna follow up on these two new issues, we've got Michelle and Anthony to deal with, along with Dan from my last trip there. write an email to the general manager Lois. I suggested you may not want to send it to her until she gets back from vacation, you said don't worry she doesn't open up any emails while she's on vacation. When the indifference starts at the top it's bound to trickle down to everyone else. (Some of following was deleted to fit new review above) Unacceptable Experience at Stop & Shop - Hyde Park, NY I returned after years away, armed with digital coupons and a store flyer, only to face outright confusion and callous disregard from staff. In the frozen aisle, Dan A. vaguely gestured to my product query, then insisted I was "in the wrong store"--drawing a palm map and directing me miles away. My repeated pleas for the store's name went ignored; he smirked as if amused. A nearby employee dodged responsibility, claiming she wasn't management. Escalating to customer service manager Joseph K. and general manager Lois Bruggemann brought no apologies or resolution. Confronting Dan again about his rudeness drew only stony silence.

Bacon Egg and Cheese with Pepper Jack Cheese always my go to sandwich. They are fast and quickread more

I needed eggs for banana bread and milk for my tea, and realized I had my own version of a bodega…read morein my neighborhood. Walked down a few blocks and found exactly what I needed plus lunch (sub sandwich for just $8.99, chips and diet coke). Found out that they make breakfast sandwiches and only $3.55 for egg, cheese and bacon on a roll. Add to it the owner is great! It only makes me want to go there more often. Just nice I don't have to hop into my car or use an on-line shopping service for a couple of items.

You might not expect it, but this place has product diversity. Despite the area. Of course there…read moreare plenty of Caribbean foods and products. But, other cuisines have entire shelves dedicated to Asian and central & South American foods and household items. Need a good tortilla press? They've got them. How about imported from the far east rices or spices? They've got that too. The staff is helpful and not on their cell phones. There's plenty of parking in their own parking lot. Prices are reasonable. The shelves are kept well stocked and faced off properly. Labels facing forward. It's well lit and the aisles are wide.

I didn't know what to expect from Associated, was pleasantly surprised! The store was spotlessly…read moreclean and orderly. Prices were normal and checkout fast and friendly. Crazy huge selection of Jamaican and Latin American foods, it seemed an entire aisle was dedicated to some fantastic Hot Sauce and curries. The produce wasn't the best but everything else looked fine and I was able to get everything needed conveniently close to home. Will return when I have more time to crack open a can of Big Bamboo Irish Moss Peanut have a good look around! ~first!~

Prices are way up and although we have the tariff of happy administration mostly to blame,…read moresupermarkets do have a choice on slimming down their margins just a little bit to help the public out. Thus the loss of a star.

What a horrible job done by the Stop & Shop bakery in Poughkeepsie, NY. This cake was ordered in…read moreadvance, picked up and looked like is was made and decorated by a novice. Although it looked like stepped on dog $h1t, it tasted wonderful. Thanks for nothing Stop & Shop bakery!

APRIL 2026 - MAJOR CHANGES I was told that within the last…read moretwo weeks they changed over a lot of inventory and stopped carrying many of the items that I go there for. The prices have been significantly increased on what they do still carry. Absolutely outrageous pricing. I will say that the employees were absolutely wonderful. One noticed me looking around lost and spoke up to help me. The store itself was DIRTY today. There were clumps of dirty paper towels stuffed under the coolers (presumably to catch multiple leaking spots). This has been my go to grocery store for YEARS and I tolerated a lot of little issues (like expired meat often) but discontinuing carrying many staple grocery items that my home relies on is the final straw. I won't be back.

I wanted to use my Stop & Shop scanner system today since my shopping was not going to be too much…read more But there was a weird glitch that did not load coupons, so off to management. I went only to find out that this was "apparently the first time this ever happened "actually, it happened to me the last time as well, so I'm not sure how much I lost in coupon discounts. That was enough for me - I'll be using the traditional cashier system today. Is it just me or are there no good value values left in a supermarket anymore? I am now reading every single label because the ingredients have become chemical laden. I'm absolutely disgusted by how many products are so over. Processed that they just don't feel real anymore This is not just the fault of Stop & Shop, but a whole corporation, the parent company of Stop & Shop should demand more of product suppliers. Only then will our food sources become clean again. What went right? The staff is very helpful. Special shout out to the gentleman at the deli department who sliced my order perfectly and presented it with a smile. I must've gotten there too early for some of the produce clearance items that are typically in the back of the store. Even those were expensive. I can't really figure out if the prices are elevated exclusively due to the tariffs and other inflationary practices, we are finding ourselves in or if supermarket chains are taking advantage of an already bad situation and getting greedy. Whatever the case, I was not impressed today. The store is clean, easy to navigate, and the staff is friendly. There's no real butcher anymore. I wanted to have my full pork roast, sliced ed and and was told they don't have a slicing machine. This is not the case of Shoprite. They do employ butchers there. All in all, I got what I needed but because the prices were so outrageous, I found myself passing everything on my wish list and just sticking to my must have list. Chicken quarters were on sale. $.99 per pound for the Stop & Shop label. Not My Favorite purchase, but it will do for today. I believe we are going to be finding many more empty shopping carts going through the checkout. Until food manufacturers stop fooling us with fake ingredients, I'm just making my own.

Drove by the store twice this week and it appears to be empty. Per the website, the storefront is…read moreout of business. It looks as though they are transitioning to an online and pop-up/farmers' market model, which makes me sad, because I was looking forward to shopping there in person. I haven't had the chance to patronize them, and only gave one star to get this comment posted.

What a great place in the Arlington area of Poughkeepsie!…read more The owner Tanya is super nice and helpful. They are a zero waste business and discourage the use of plastic. They sell bulk nuts, seeds, spices, coffee, tea, rice grains beans flour oats pasta oils and more. Maa as ny items are organic and prices seem to be on par or lower than other natural food stores in the area! She even has bulk shampoo, laundry detergent soap and household/kitchen items. The tare system allows you to bring your own bags and jars to fill and she has clean jars for free to use as well and you weigh the container before filling so you're not paying extra for the container weight. Happy to support this brand new small business!!

Love this store. Nothing fancy and sometimes many cartons with stuff to put away, I just go down…read moreanother isle. Little of everything you need and sometimes things you didn't know you needed. Curtains,sheets,rugs,utensils etc. the girls up front very friendly too.

Solid no frills convenience. Clerk was helpful and I was able to get needed staples for a…read moredelightful afternoon of snacking.