Excellent staff and service. Dr. Kennedy explained everything thoroughly. She is a very pleasant…read moreand knowledgeable doctor. Highly recommend.

With dentist anxiety in general, having to have periodic work done was scary…read more They are amazing, kind, quick and honest! I am so thankful

I cannot recommend Karen Rea for dental work. After paying over $4K for a new bridge a year and…read morehalf ago, the bridge has come out 4 different times. My new dentist informed me that the prep work for the bridge was basically useless and pathetic and any bridge would not stay on because of the shoddy prep work. To get another bridge will be another $4K.

From the owner: Karen Frazer Rea, DDS General, Family, Cosmetic, and…read moreImplant Dentistry F. Dee Rea, DDS, MSD Practice Limited to Periodontics

I love my smile! Dr. Vaca has always addressed all my concerns! The hygienist are awesome at what…read morethey do too!

I was last in July 2023. The doctor called and spoke with me on the phone. Also told me if another…read moredentist did my upper, they would be unethical. The way I was spoken to was unnecessary. Just not right. I will contact the office for my balance owed me. Thank you

I started the dental implant process about a month ago and paid for a consultation. After meeting…read morewith the surgeon, I was taken to the finance office to discuss my treatment options. Since I was considering spending approximately $25,000 on extractions and a full bottom arch, I asked Crystal if I could see physical models of the acrylic and zirconia options. She told me they did not have models available and that, in her nine years working there, no one had ever asked to see the difference. I found that difficult to believe. When making such a significant financial and medical decision, I think it is reasonable to want to see and understand exactly what you are purchasing. I told Crystal i would suggest to the surgeon next time I see him that they should consider having models (maybe help out the next person that asks). Crystal said, "Instead of mentioning this to the doctor, let me see what I can do". Great! Two weeks before my pre-op appointment, I called to confirm that a zirconia model would be available and asked whether I could speak with the surgeon again before moving forward because I had a couple more questions. I was assured that both would be possible and that the zirconia model would definitely be there. When I arrived for my appointment, I was told the lab had conveniently called just the day before and said that a model would not be available for at least three weeks because they would have to make one. The last-minute change, right before I was expected to move forward with a $25,000 procedure, left me feeling uneasy. Felt like a bait-and-switch because these people know what it takes just to get us to this point of doing a major procedure like this. It felt like an intentional lie. You mean to tell me that the "lab" didn't tell you this a month ago when you called for the zerconia model?! Trust is extremely important when choosing a team to extract several teeth and perform full-arch implant surgery. I ultimately decided to cancel because I no longer felt comfortable moving forward. When I explained this to one of the assistants, her response felt completely indifferent. That interaction confirmed that I was making the right decision. I then contacted another implant facility in Longview. They had multiple models available--including acrylic, zirconia, snap-on, and fixed options--and were able to clearly show and explain the differences. They can also move forward with my treatment as early as this week, whereas I waited weeks just for a pre-op appointment at Pinnacle. I do want to acknowledge that I appreciated the surgeon's bedside manner during my original consultation. Unfortunately, the lack of transparency, poor communication, last-minute change, and the staff's response caused me to lose confidence in moving forward with such a major procedure.

Best dental experience I've ever had. I've seen Dr Guier (and his staff) on numerous occasions and…read morehave never been disappointed. You can tell Dr. Guier loves what he does. His dental hygienist Ashley is great. Both are very kind, explain what they're doing and take the time to make you feel comfortable. Pricing is more than fair. I have a terrible fear when it comes to dentistry and they make me feel at ease during my appointments. I cannot recommend them enough. I would not go anywhere else. If you need to see a periodontist then you need to see Dr. Guier.

Sometimes having a good bed side manner is the best thing to have in a review. This is one of those…read moreoccasions. This dentist is really awesome. I've been allowing him to dig in my mouth for a decade. And he's the best. But he don't work with insurance so. .......... actually they will submit your paperwork. You just gotta pay in full.