I had CO2 laser here in March 2025 and the care of service was terrible and the results are worse…read more I went in for my consult with Dr. Soleymani and described in great detail what I hoped to get out of the procedure/improvements to my face/skin. Dr. explained there was a very aggressive option and one that was milder. It was agreed upon by both of us that I would have the more aggressive procedure which I was totally fine with. They gave me several pages of instructions, what to expect from the procedure, aftercare and products I needed to purchase (not from them but from Target/Amazon, etc.) The Dr. made a point of saying they always call several times to check on the patient between the procedure and the follow-up appointment, he'd provide a cell number so I could reach out at anytime if I had issues between appointments, blah blah blah. I made the appointment for the extra AGGRESSIVE laser and was charged and paid in full for that procedure. I studied the instructions intently, stocked up on the required products, and eagerly awaited my appointment. Day of the nurse numbed up my face, the Dr. comes in and asks, "so what are we doing? We're not doing the full blown (something like that) CO2 are we? I don't think you need to go that deep...how much did you pay?" I'm thinking, 'are you KIDDING me??' 'How much did I pay?' For real? And now you aren't going to perform the procedure that was originally planned?? I protested and reminded him that yes indeed the full blown procedure was what "we" were doing, however, by this point my face was all numb and I had a numbing injection, not to mention a Valium (that they provided, I didn't just pop one in before I got there) that made speaking difficult and debating impossible. Long story short, I didn't receive the extreme, aggressive laser treatment (that I paid for). I never received a phone call or any communication from the office after the procedure between appointments, and the whole experience was so disappointing and frustrating. Never heard from them again. After several months of healing my skin looked worse than before I ever had the procedure and I ended up going to another dermatologist that prescribed Tretinoin and hydroquinone to help with the mess the laser left behind. Now 9 months later the topicals have made an improvement but my skin still looks worse than before the laser treatment. I wasted 3k and didn't even get what I originally paid for, it's so frustrating. I do want to mention I had fractional laser treatment about 14 years ago and the results were outstanding! My skin was gorgeous for a few years!! I thought the CO2 would be more appropriate this time around because I am that much older and felt, based on my research, would be better for my older skin. The Dr. did ask me at the end of the CO2 if I'd ever had micro needling (or whatever it's called) and that I should consider that. WHAT? You're advising me of this now??? This practice might be great for all other dermatological procedures, but I wouldn't use them for cosmetic procedures. Based on other reviews from patients that have addressed issues with this practice resulting in no resolve, I'm not going to bother trying to get mine. Rather, I'm going to write a letter of complaint to the state board just so it's on record and that's probably the best I can expect.

This place is a scam,they lie ,I missed an appointment,and I had to pay 50.00. I paid it so I…read morewouldn't miss my next appointment.they called this morning,and took away my appointment,and won't give my money back.dont give them any money. Been going there for years, don't trust the bloodsuckers,I want my money back.

The doctor is nice. Front staff are rude and nasty. They honestly seem to enjoy treating…read morecustomers this way. DO NOT GO HERE

I had been going to Dr. Stockton for my eldest daughter for years. Her staff was always kind up…read moreuntil this past year. I called to pay the balance of my daughters' bill and was lied too by her receptionist about an unknown fee. When I asked to speak with a Manager when she got caught in a lie, she placed me on hold for well over 10 minutes. I then tried calling back and noone answered the phone. Instead I got a text that someone would call me back. Noone did. The sad part is these young people represent the doctor and then they wonder why they are losing business. The treatment given didn't even work for my daughter but I was still trying g to do the right thing and pay the difference for the service. I guess they don't need the money.

Dr Tinsley is Amazing! He is an expert in his field and miles ahead…read moreOf any other Dr. Ive spoken to. He knows his stuff. I had such a great experience! Kelst

Dr Tinsley was very knowledgeable and provided some good information prior to my Botox.read more

Just noticed Dr. Shirley was sitting here with a 1-star rating and I couldn't let that sit. My…read morefamily has seen Dr. Shirley Jean-Baptiste for years now and we are very happy with her. She is very good at what she does and has great compassion for her patients. Dr. Shirley has been with this practice for a number of years now, and that has been problematic for some people. The practice was started by Dr. Cheuk Yung years ago, and he took on new professionals as the business grew ... this is how Dr. Shirley joined the team. Since that time, I believe the practice has been sold to a corporate group - much like many medical practices have done recently. It used to be called Southwest Dermatology and it is now called Pinnacle dermatology. So what corporate ownership means is that Dr. Shirley is now an employee of that corporate group, and is sometimes subject to that corporate group doing the scheduling and the like. You will still get the safe and sure hands of Dr. Shirley, but may sometimes have to put up with corporate management in scheduling and returning phone calls. Put up with it, as Dr. Shirley is worth the wait.

I made an appointment over a month ago for tomorrow. This dermatologist was listed as belonging to…read moreadvocate. Got a call from the medical assistant the day before my appointment to let me know the doctor doesn't belong to Advocate anymore. The assistant said, "I'm so sorry, we have another doctor in Oak Lawn." This has me pssst off because I was so looking forward to seeing her and now at the last minute I have to start all over again!!

I don't see Dr. Mandrea. I see his physician assistant, Ms. Bernice Johnson. She is absolutely…read moreadorable and very sweet. She NEVER rushes me, and really takes time to examine me and answer all of my questions. She has never made me feel dumb, and has never made me feel like I was wasting her time. Her assistants are also very nice. Even though they are always busy, she and her assistants are always in a good/cheerful mood and can usually crack a joke or two. So, I would give her a 10 if I could!! With that being said, the front desk staff is 50/50. When I first started going (back in March 2012) the front desk staff was terrible! They were so rude. They wouldn't even acknowledge I was there or look up from whatever they were doing. Then while I was in the waiting room, they would discuss some inappropriate things...and everyone in the waiting room could hear them. However, on my last two visits, I noticed there was a different lady at the front desk. She was much better :) Wait time in the waiting room really depends on the day. Sometimes they get me in right on time. But I have had to wait 15-20 min before. They have a TV and a water cooler, so it's not terrible. Be advised, it will take a while to get an appointment. Don't think you can get one same day, or even the same week. They are a busy office. I've been to other dermatologists in the past, and Ms. Bernice Johnson is the best. She's worth the wait. I tell everyone about her and recommend her to all of my friends and family.

I see Dr. Mandrea for eczema and acne. Neither one is a life threatening condition, but the eczema…read moreis painful, and the acne is upsetting, especially the scars the years of suffering from it have left on my skin. Unlike other dermatologists I've seen, Dr. Mandrea seemed to understand that I was there to get these conditions treated, not to be told that they weren't life threatening. I'm still going through treatment for both, but at each appointment the doctor has looked to see how I'm doing and adjusted my routine based on what is and isn't working. Wait time has been about average, besides one time when he was running late coming from another location. The front room staff let everyone know and gave us an ETA so we could run out to take care of what we needed to in the surrounding area.

I had never been to a dermatologist before. I had several many annoying skin tags that for many…read moreyears were just there. Recently they began to cause irritation / pain. I went to see these folks and specifically Yelena Ozegovc to investigate my options. Great Decision. I 3 quick in and out visits ALL of my tags were removed with 100% efficiency & professionalism. These folks are good. Go see them you won't be disappointed.

Had Dr Renato Garachi , to biopsy and back surgery, he was great I would recommend this doctor,…read morevery kind very experienced, Dyer Indiana location

Best dermatologist in the region!Exceptional attention to detail with superior surgical skills…read more Often residents shadow her because has a great academic reputation. So, if you have skin you should see her. WARNING she is booked months in advance but well worth the wait!