If I could, I would rate them 3.5 the first time that we tried this place, and give them a 4 for the second time that we came here. Both were completely different experiences for us.
The first time my daughter and I walked over there as we had found seats early for the resort's fire show to get 3 cones. Apparently EVERYONE else had the same idea at the very same time, so we couldn't even get into the door of their little shop. I remember counting at least 15 people ahead of us. (Lots of kids screaming ahead of us that were running around, so I'm assuming more.) We were worried that we wouldn't be able to get back to our seats in time with a long line like that. One big reason the line was also moving slow was that we only noticed one poor worker that was working the crazy line. We left her a tip of $3.00 for our 3 cones to thank her for her hard work. She was very grateful as none of the guests in front of us even bothered to tip her. Thankfully it moved at a steady pace and we were able to make it back in time to our seats before the show started.
The second time a few nights later we were able to walk in and have just about 5 people in front of us. This time we noticed two workers at the counter. We were able to get two cups with a small scoop in each cup. We were hoping for cones again this time around, but it appeared as if they were out of cones. (Probably from that other night of madness.) We still left a $2.00 tip for our 2 cups then were on our way. We were glad to see that the worker had additional help this time around. They really should have had additional help the other night being that it was during Spring break, and the resort was almost at full occupancy.
All in all, tasty ice cream, and a nice treat to have at the all-inclusive Dreams Playa Mujeres Resort in Cancun, Mexico. read more