I had a terrible experience dealing with Liberty Mutual insurance, but Deb at April Schaad's office…read morewass wonderful! She stuck with me during anout 3 montgs of living HELL in trying to deal with people who didn't cqre if I walked or sat home worrying about how I was going to do.what I absolutely needed to do! For amyone who is interested, make sure you read this & make sure you never havebto deal with Liberty Mutual! The people who work.for them are rude, to say the least! Thank heaven I ended up Okay & State Farm helped me tremendousl!

April, Tammy and Deb have always been amazing to me. Professional, responsive and honest! April has…read morebeen my agent for a better part of 25 years! She is not only my agent, but a true and loyal friend as well. Tammy and Deb have always stopped what they were doing to help me when I would call or stop in. I appreciate all three of them and would do anything for them. My Dad retired from State Farm's Regional office in Newark a few years ago. It just made sense to work with April and her team! Like a good neighbor... April is there!! THANK YOU TO ALL OF THEM!!

Sara and her team are great to work with. She is very knowledgeable and works hard to make sure…read moreyour policy works for your needs. We have multiple policies with her. Great agent and great office to work with.

Very rude on the phone. Sara is. A lot of lying done. The policy came in way higher than the quote…read more This was due to incorrect information entered by the Owner/Agent. the another agent in the office corrected it, but it took weeks Sara is very close talker invades your personal space. Also, their office is in a weird area for an Insurance Agency. That should have been my 1st clue hard to find, the building smell's like wet dog, Also very unprofessional in having a dog that runs out to "greet you" it more seems like it is attacking you. Never stopped barking when I was there, also when you call in you can hear the dog barking. Taking my business elsewhere. I would suggest if you want to have decent insurance for your family and belongings this would be the last agency you would go to.

Cheryl Johnson & the crew at Impact have been a valuable ally to me for years. She finds me the…read moreplans that fit my needs while saving me money. She has a hands on approach so that I don't ever have to worry about my insurance needs. Cheryl is the Best. Dennis, Cape Coral, FL.

From the owner: Medicare | Health | Life | Supplemental | Long Term Care | Groupread more

Keith and his agents openly admitted to using 3rd party call centers to get leads. As much as I…read moreappreciate a determined sales person I do not appreciate a spam call center that barely speaks English calling me 11 times in one day. Keith, you should seriously review your business decisions. I'm sure Allstate would not appreciate you harassing potential customers with your business decisions. Additionally, I'm sure you would not like me to call you 11 times per day. An additional personal opinion of mine is that brokers are an unnecessary part of the insurance game, especially in the modern age. This could be completely handled by an AI assistant, which I'm sure would lower premiums and save everybody in the world money. Count your days and I really hope your business fails. Regards, a harassed potential customer.

This agency has serious privacy red flags. They find and take pictures of your house just to…read morecreepily print and mail them back to you in hopes you will become their customer. It is an uncomfortable practice to say the least and a predatory one at best. No one needs a giant picture of this gentleman's face next to photos of their actual home, telling them that they would be a perfect match. Incredibly unsettling business practice.

Whenever I contact State Farm I receive excellent service. They take care of my questions and they…read moremake sure that every encounter is a positive one. I am very satisfied with the service I receive.

i just had to file a claim with Debbie Montgomery State Farm after having her help handle all my…read moreinsurance needs for several years. Everyone at her office has always been able to answer all my questions and any question about coverage. Cindy Lou has even made follow up calls to make sure policy is updated . After filing a claim I was really happy with State Farm and all the help from everyone in her office and all the staff at state Farm that listened to all my claim details. I was upset and they took the time to listen and explain how the claim process worked. Afterwards I was so happy I got to deal with this group. The support starting with Debbies office to State Farm showed me what great customer support. Again Thanks to all. I know if a have a problem they will always be one phone call away. Thanks JT

I'm going to thank Seth of the Billy Tecklenburg State Farm group he's good and trustworthy agent…read moreand if you're looking for a great agent that will help you get the lowest insurance policy you can get look up Seth

I have had dealings with Alyssa recently. She is knowledgeable and professional. She was also…read morepatient as she related some options to me. I will refer her and State Farm to family and friends.

They're hard to get in touch with, also they're voicemail be full. I was contacting them for 2 days…read morebefore my policy expired and I got no answer. I was finally able to get ahold of them the day my policy was due and cancel. They canceled it with no hesitation. A few days later I recieved 2 cancelation letters dated for the same day my policy ended/started. The day after those letters I recieved a check, so I cashed it in through my bank and of course it cleared after a few days. Days later my bank said it got returned?!...So now I am baffled, shocked and upset because i NEVER heard of a buisness sending a usable check and taking it back or it bouncing! I dont owe them and technically I canceled before my new policy started which they was going to charge me for both vehicles again when I only had one and they did the claim on my other one. I dont know why they're doing this but I will NEVER recommend them to friends, family, nor strangers as long as i live. My bank account is overdrawn because of them and now my kids cant have a home cooked meal, just noodles again!! This is so unprofessional for a "buisness" to do something like this. Anyways DONT GET THEM!!!

Poorest group of people I have ever dealt with! They avoid making their phone calls and won't…read morerespond back! I advised I would file formal complaint with the state Rri just said that's fine, goodbye!! Trevor, Chloe and the team just suck! I would never recommend this company to anybody e!!

Working with Brenna at LifeShield Insurance as my Medicare Broker this year during open enrollment…read morewas easy and so informative. She reviewed my health care needs and possible future health concerns that may impact my insurance coverage needs to help me understand which Medicare plan was best for me.. She is the first Medicare broker whose medical background made a huge difference to me when comparing plans and explaining it all in terms I could understand. It is refreshing to have a knowledgeable medically trained person who understands Medicare plans and your health needs to make sure you get the best coverage and benefits from a Medicare plan. My previous Medicare broker never was as through as Brenna at LifeShield Insurance. I highly recommend her services and look forward working with her again next year.

From the owner: Local Independent insurance agent that is a medical professional for over 16 years. Specializing in…read morehelping you choose Medicare insurance plan by understanding your health needs and financial requirements. I will narrow down plans to allow you to be apart in choosing your Medicare plan by assisting you with giving options and to answer any questions. As your agent, I am your direct contact when you are calling or emailing, You will not be lost in a group of agents or a big company of many agents.