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    Doksa Tires

    1.0 (1 review)
    Open 10:00 am - 7:00 pm

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    Services - Doksa Tires

    Auto wheel and tire repair

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    2 months ago

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    Discount Tire

    Discount Tire

    (21 reviews)

    8am appt for 4 new tires. Out by 8:20 Professional,…read moreefficient! Management was excellent!

    Extremely disappointed with my recent experience. I dropped…read moreoff my white 2023 Corvette at this location on Wednesday, October 8, because both my front right and rear right tires had nails in them. The nails were in the sidewalls, so the tires needed to be replaced. These are run-flat tires, not common sizes, but the staff assured me they were ordered and would arrive by Friday so the replacements could be installed Saturday. When I stopped by on Monday, October 13, to check on my car and pick it up, I was shocked to learn that no one had ever even created a work order for it. My car had been sitting outside in the parking lot for nearly five days untouched. The employee confirmed the tires had already been delivered and were sitting in the shop, ready to go -- but because someone failed to enter the order, nothing had been done. Even worse, no one from the store ever contacted me -- not once. The only reason I received a text at all was because I showed up in person to ask about my car. After realizing the mistake, an employee texted me later that day to create a ticket -- five days after drop-off and only after I came in and discovered the issue myself. That's not proactive communication; that's damage control. I've been a loyal Discount Tire customer for over 20 years, and this is the first time I've experienced such poor service and complete lack of accountability. I own a business myself, so I understand mistakes can happen, but this wasn't a simple error -- it was a total failure in communication and process. If I didn't have another vehicle, I would have been stranded for almost a week because no one followed up. Your customers rely on you for timely, professional service -- not to have their vehicles forgotten in the parking lot. Hopefully this was a one-off at this location, but my experience shows a serious breakdown in organization, communication, and customer care.

    Discount Tire

    Discount Tire

    (36 reviews)

    Waited 20 minutes to get my tire pressure checked. Every man working looked at me and went on like…read moreI wasn't there. I even asked one of the employees to check my tire pressure and he said he'd get someone but never did. My husband was out of town, I just recently had back surgery so bending over to air up my tire is not possible right now. I had to leave town for the day. One of my tires was a little low and one was reading too high on the gauge. If you're going to ignore people that need to use the service then don't offer it. What is the point?? I had to call the store and Mia came out and helped me. Thank you Mia! None of these so called men would do it. The parking lot was almost empty. It's normally full so I know someone could have taken 2 minutes to check my tire pressure. You have a bunch of jerks that work there that don't know what chivalry is.

    An update to my 1 star review on 10/18/25. Corporate management reached out and did their best to…read moremake things right. Even offering to give me all 4 tires for free. I said no to free tires, and that I simply wanted the warranty honored, and that's what we did. I was not pleased with the quality of the tire installation, the tires were absolutely filthy with some sort of paste all around the rims of the tires, all tires had multiple chalk circles, none of the nozzles were tightened at all, and the air pressure was way off on all 4 tires by plus or minus 5 PSI. This type of service is just the way it is after Covid it seems. It's not just Discount Tire, it's any service at any business almost. It's exhausting and disappointing but it's here to stay I guess.

    Doksa Tires - tires - Updated May 2026

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