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    Dogwood Pet Mart

    1.5 (2 reviews)
    Closed 9:00 am - 6:00 pm

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    5 years ago

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    15 years ago

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    Woofy's - Logo

    Woofy's

    (3 reviews)

    The Courtenay Store on Cliffs Ave. is the worst pet store I have been to! The staff is is clueless…read moreabout their own products and EXTREMELY rude! The manager, TJ? was awful! I will NEVER visit that store again and as I own many animals... they are losing alot of money die to the staff's ignorance.

    Nice pet store in general. They've been in business here in the Valley for ages, but I was…read moresurprised by the selection of CBD oils they're somehow getting away with selling. The young folks behind the counter seemed to honestly believe it's legal which of course it isn't, and even if it was, a pet store couldn't be a legal cannabis retailer because legal retailers are allowed to sell cannabis products only. It's great that BC still has no real enforcement against black market cannabis sales, and it's silly for it to still be such a controlled substance since it's not intoxicating and has no known side effects, but you can't even buy pure CBD oils from the recreational government website (although confusingly blended THC/CBD oil is legal but again only from the very few licenced retailers) and pure CBD is totally illegal without a proper prescription which would only let you buy directly from a legal medical company and not some local black market producers through an illegal retail situation. Branding it for dogs obviously doesn't change that, but the demand for CBD is huge because many people seem to get relief from a range of complaints, and the availability is very low. Another customer was saying he and his dog both get relief from the same product so it's great that Woofy's is willing to stick their neck out like this, especially with the new laws since "legalization" making the potential legal penalties more severe than they've ever been.

    Coastland Veterinary Hospital - Odin

    Coastland Veterinary Hospital

    (5 reviews)

    The vets & staff at Coastland are amazing and I can't thank them enough for the great care they…read moreshowed to our sweet little calico, Meredith, over the years and especially in her final days this past December when we learned she had advanced kidney disease. Dr. Andrew Ford, the vet techs, Lucas and Kyla and the rest of their crew were all so empathetic and caring and I truly appreciate them being there for us in our time of sorrow when we had to say our goodbyes. They truly are angels in human form...

    My Experience with Coastland Veterinary On Friday I called…read moreCoastland and was automatically routed to an online vet service. After a video consult, I was advised to collect a urine sample from my cat and bring it in Monday morning. I was up all through the night Monday, checking on him, finally got the sample at 9am, and rushed to catch the 11am ferry. The sailing was cancelled, so I didn't get across until 12:30. It was a four hour round trip. I called Coastland Monday morning before going to the ferry to confirm that this was indeed the way to proceed and that I had taken all the necessary steps to preserve the sample correctly. I delivered the sample to Coastland, clarified confusion with staff, and even went home to provide them more information from my computer. They told me they wouldn't run the test until Wednesday. When I checked in, I was stunned to learn they had discarded the sample entirely--because they hadn't seen my cat before, despite my mother‑in‑law, sister‑in‑law, and myself being loyal Coastland clients for over 30 years. After all the effort, loyalty, and trust, I was dismissed and treated without respect. This is not acceptable veterinary practice. I'm sharing this so others know: Coastland Veterinary discarded a critical sample after I went through extraordinary effort to deliver it, and their communication left me feeling gaslighted and humiliated. Our animals deserve better care, and so do we.

    Dogwood Pet Mart - petstore - Updated May 2026

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