The Courtenay Store on Cliffs Ave. is the worst pet store I have been to! The staff is is clueless…read moreabout their own products and EXTREMELY rude! The manager, TJ? was awful! I will NEVER visit that store again and as I own many animals... they are losing alot of money die to the staff's ignorance.

The service isn't intruding at all like some shops I've been to…read more They ask you once or twice for help, but it's spaced out at a comfortable interval, not like every two minutes, which is fricking annoying. Anyway, if you know what you're buying already, it's easy to find. The aisles are neat, if a little hard to manage for bigger folks. The selection is great, and they carry everything from low to high end. Focus seems to be mainly dog and cat, but that means knowledgable service on the products they do have. I've already been here several times, and will go again.

I take my dog to Meetz regularly. Meghan is very careful to get all the details of how you want…read moreyour dog groomed. She is gentle and patient with him and he always looks so great when he is done. Prices are good too!

On July 24, 2014 I took my medium sized havaneseXmaltese in to Shauna at this place. When I picked…read moreup my dog I was very happy. She did an excellent job and groomed him exactly as I had requested. And my dog didn't do the twitching for a day or two that he usually does when he gets groomed, so it was not as stressful for him as it usually is. I was very impressed. If I lived here, I would definitely take my dog back.

Bought a badminton set from here and tried to return it after opening it up and finding it broken…read more They refused to refund money because the box was opened. Of course the box was opened. That's how we found out the frame was broken on the set. So now we're out $70 for a set we can't use. Avoiding this store from now on as they do not back their products.

I would give Home Hardware a 4.5 review but having to choose between 4 and 5 let's go with 5. The…read morereasons why I WOULD give a 4.5 review is because they don't have prices listed for some items like lumber and doors. Other than that, this location is amazing. Great customer service and close to home.

Wonderful place! A friend of mine suggested it. She said "The only jeweler in the area I use. They…read moreare affordable and I trust them". If you know the area, then know that she (and I) live in Black Creek. She is a die hard Courtney person. But she trusts Thong's so much she goes to them in Campbell River. That's mean a lot, Haha. I took 2 bracelets there. One was Swavorski crystal that needed a new latch, and the other was a tanzanite bracelet that had broke, but I needed shortened anyways. I dropped them off on a Friday and picked them up the following Friday. They were done earlier than that, so they were pretty quick. It cost $70 plus tax, which is a good deal. The new clasp was real silver and the Tanzanite bracelet was gold, so like I said good price. They were very nice and the place is small but they have lots of jewelry to sell. Lots of chains, rings, necklaces, bracelets and broaches. I 100% recommend over any other big-box jewelry store. They are a Mom-n-Pops place, so stay local and support your community!!!!!

Animal hospital is great, groomers in the back not so much…read more They charge $31 for a 7 min nail trim with a dremel as oppose to $17 with clippers. In what world does using a dremel justify and additional $14. At no point was such a gross additional fee ever mentioned. They didn't even get the front nails on my dogs paws evenly cut. I've been plenty of places for nail trims on my pup and this is definitely the most over priced and undervalued one so far. Will not be returning. Front

I had 3 pom mixes that I have been taking to CR vet for many years. They have always made me and my…read moredogs feel special. Dr Woodward is awesome, he was very compassionate during a very difficult decision. Dr. Knowles is new to us and she has seen both my girls in the last week. We love her She is in solution, with options. She takes the time needed. Im grateful for all the staff, they are waking up and being awesome everyday Sorry for making this so long. HIGHLY RECCOMEND!!

The vets & staff at Coastland are amazing and I can't thank them enough for the great care they…read moreshowed to our sweet little calico, Meredith, over the years and especially in her final days this past December when we learned she had advanced kidney disease. Dr. Andrew Ford, the vet techs, Lucas and Kyla and the rest of their crew were all so empathetic and caring and I truly appreciate them being there for us in our time of sorrow when we had to say our goodbyes. They truly are angels in human form...

My Experience with Coastland Veterinary On Friday I called…read moreCoastland and was automatically routed to an online vet service. After a video consult, I was advised to collect a urine sample from my cat and bring it in Monday morning. I was up all through the night Monday, checking on him, finally got the sample at 9am, and rushed to catch the 11am ferry. The sailing was cancelled, so I didn't get across until 12:30. It was a four hour round trip. I called Coastland Monday morning before going to the ferry to confirm that this was indeed the way to proceed and that I had taken all the necessary steps to preserve the sample correctly. I delivered the sample to Coastland, clarified confusion with staff, and even went home to provide them more information from my computer. They told me they wouldn't run the test until Wednesday. When I checked in, I was stunned to learn they had discarded the sample entirely--because they hadn't seen my cat before, despite my mother‑in‑law, sister‑in‑law, and myself being loyal Coastland clients for over 30 years. After all the effort, loyalty, and trust, I was dismissed and treated without respect. This is not acceptable veterinary practice. I'm sharing this so others know: Coastland Veterinary discarded a critical sample after I went through extraordinary effort to deliver it, and their communication left me feeling gaslighted and humiliated. Our animals deserve better care, and so do we.

We love Wishbone Pet Boarding. The staff at Wishbone are kind, caring, dependable, and knowledgable…read moreabout dogs. They treat my dogs like family! We utilized Wishbone Pet Boarding for a daily day care, five days a week for six months while we were working in the area. Our dogs enjoyed the affection and nature walks provided by Wishbone Pet Boarding. Each morning the dogs would jump out of the truck, ready to go on their walk around the grounds.

We recently boarded two dogs at Wishbone. When booking the Kennel, I told Henry not to put the…read moredogs together and that they were not to interact as they did not get along with each other. When we dropped off the dogs, my wife spoke for 30 minutes about keeping the dogs apart. On the second day, we had a phone call from the kennel stating that the larger dog had attacked the smaller dog and it had to go to the vet for a minor puncture wound but everything was ok. Unfortunately, when we picked up the dogs, the smaller dog had three puncture wounds and a 3" cut on its neck. We learned that the owner of the kennel had been walking the dogs together and that the larger dog turned and attacked the smaller dog. Instead of trying to separate the dogs, he hit the larger dog until it let go. As a result of this incident, we were forced to euthanize our larger dog. I feel that our decision to euthanize our larger dog was hastened due to the kennel's neglect in following our clear instructions.

Professional and expert service for my needs. Very welcoming staff. Was treated like a value…read morecustomer from the get go.

These people are extremely knowledgeable, friendly, and generous in the work they do. Owner /…read moremanager Don is a nice guy and the other techs are great. They helped me with a couple of computer issues and also with a printer. I had a bad experience at another computer shop in Campbell. I caught the owner lying to me, and to my face, and he was also very pushy. Odyssey is far different and if you have a computer issue I highly recommend contacting them. I wouldn't go anywhere else for repairs. They also sell new computers, printers, and all forms of accessories.