Animal hospital is great, groomers in the back not so much…read more They charge $31 for a 7 min nail trim with a dremel as oppose to $17 with clippers. In what world does using a dremel justify and additional $14. At no point was such a gross additional fee ever mentioned. They didn't even get the front nails on my dogs paws evenly cut. I've been plenty of places for nail trims on my pup and this is definitely the most over priced and undervalued one so far. Will not be returning. Front

I had 3 pom mixes that I have been taking to CR vet for many years. They have always made me and my…read moredogs feel special. Dr Woodward is awesome, he was very compassionate during a very difficult decision. Dr. Knowles is new to us and she has seen both my girls in the last week. We love her She is in solution, with options. She takes the time needed. Im grateful for all the staff, they are waking up and being awesome everyday Sorry for making this so long. HIGHLY RECCOMEND!!

The vets & staff at Coastland are amazing and I can't thank them enough for the great care they…read moreshowed to our sweet little calico, Meredith, over the years and especially in her final days this past December when we learned she had advanced kidney disease. Dr. Andrew Ford, the vet techs, Lucas and Kyla and the rest of their crew were all so empathetic and caring and I truly appreciate them being there for us in our time of sorrow when we had to say our goodbyes. They truly are angels in human form...

My Experience with Coastland Veterinary On Friday I called…read moreCoastland and was automatically routed to an online vet service. After a video consult, I was advised to collect a urine sample from my cat and bring it in Monday morning. I was up all through the night Monday, checking on him, finally got the sample at 9am, and rushed to catch the 11am ferry. The sailing was cancelled, so I didn't get across until 12:30. It was a four hour round trip. I called Coastland Monday morning before going to the ferry to confirm that this was indeed the way to proceed and that I had taken all the necessary steps to preserve the sample correctly. I delivered the sample to Coastland, clarified confusion with staff, and even went home to provide them more information from my computer. They told me they wouldn't run the test until Wednesday. When I checked in, I was stunned to learn they had discarded the sample entirely--because they hadn't seen my cat before, despite my mother‑in‑law, sister‑in‑law, and myself being loyal Coastland clients for over 30 years. After all the effort, loyalty, and trust, I was dismissed and treated without respect. This is not acceptable veterinary practice. I'm sharing this so others know: Coastland Veterinary discarded a critical sample after I went through extraordinary effort to deliver it, and their communication left me feeling gaslighted and humiliated. Our animals deserve better care, and so do we.

Jane can train a dog no question, but she is horrible at training the owner to train the dog.read more

Jane is hands down one of the most compassionate, understanding dog trainers I have ever had the…read morepleasure of showing me how my dog's mind works. She shows and tells in clear, concise words what my pet is doing right, and I am doing wrong. I highly recommend Jane and her services!

I've had my dogs seen by Dr Neilson twice and have been very satisfied by by the care he shows for…read morethem. Besides diagnosing the ailment he instructed me on how to properly look after them. Each time I was there I left with more knowledge on their care than when I walked in. Wish I got the same from my regular vet on the mainland. I visit Campbell River for two weeks every year and they were the only ones to take my boy in without an appointment last year. Kudos to them

Maggie, a former beauty queen(who still looks like one) and her assistant, Eleasha, are so helpful…read moreand informative. My puppy,Java,is treated like a king and looks and smells great after his visits here. I've tried several places around Campbell, but always come back to K9 designs.

The Courtenay Store on Cliffs Ave. is the worst pet store I have been to! The staff is is clueless…read moreabout their own products and EXTREMELY rude! The manager, TJ? was awful! I will NEVER visit that store again and as I own many animals... they are losing alot of money die to the staff's ignorance.

The service isn't intruding at all like some shops I've been to…read more They ask you once or twice for help, but it's spaced out at a comfortable interval, not like every two minutes, which is fricking annoying. Anyway, if you know what you're buying already, it's easy to find. The aisles are neat, if a little hard to manage for bigger folks. The selection is great, and they carry everything from low to high end. Focus seems to be mainly dog and cat, but that means knowledgable service on the products they do have. I've already been here several times, and will go again.

If you want to buy a forever, sweet pedigreed baby hedgehog, with the best temperament, Jenna is…read morethe breeder to go with. My baby came to me at 7 weeks old and was in perfect temperament and health, she also came with a cute cuddle sack and 2 weeks worth of food. She was extremely well socialized and warmed up to me instantly, within 30 minutes of being home. She was at the perfect weight to leave her momma and as healthy as can be. Jenna is/was beyond helpful and answered every and any question I had, even after my baby's been with me for a bit. I have nothing but good things to say about Jenna and her herd of hedgies; I suggest if anyone is wanting a pure, pedigreed hedgehog, that is beyond healthy and well socialized in its temperament and is beyond beautiful, please go with Jenna for your forever baby. You won't regret it at all! She'll go above and beyond and work with your needs and preferences and keep in contact with you from the time you choose your baby, to well after your baby's been with you for some time. Definitely worth the wait on her waitlist, so do yourself the biggest favour and put your name on her waitlist asap. You will not regret it, I promise! I'm so in love with my new baby --Thank you so much Jenna for the smooth transition in getting me my baby, keep up the amazing work! Thanks again!!

Jessica has groomed our dog since we got her 3 years ago. She is amazing and very good with our…read moreshih tzu. Our dog treats her like a "second mom"...absolutely loves and adores her! She is so good to all animals she takes care of that she books up way way way in advance. Call early to book multiple spots to keep your pet groomed! She does such a great job grooming too that we give her "free reign" over grooming our dog. She always does such an amazing job! We absolutely love her!