I've had my dogs seen by Dr Neilson twice and have been very satisfied by by the care he shows for…read morethem. Besides diagnosing the ailment he instructed me on how to properly look after them. Each time I was there I left with more knowledge on their care than when I walked in. Wish I got the same from my regular vet on the mainland. I visit Campbell River for two weeks every year and they were the only ones to take my boy in without an appointment last year. Kudos to them

This man knows abd loves animals and they love him back. Great service, great atmosphere.read more

Went here for the first time to get my very cute but very stubborn dog's nails trimmed. Walked in…read morewith no appointment and he did it right there like a pro! To my surprise my dog still loved him! and was wagging her tail at the end.

Having lived in Black Creek for over 20 years and always fixing something around the house/yard,…read morehaving Black Creek Farm and Feed so close I have found it to be invaluable. Having recently completed a major reno the majority of all supplies were readily accessible which saved a lot of time. The folks there are very helpful and always with a smile to brighten even the rainiest of days when you didn't even want to work, lol.

An amazing store that Has provided fantastic, understanding, help, and experienced service over the…read moretwenty years I have been visiting them. They value you as a person and as a customer.

Great job treating my cat however they gave me two options of medicine but didn't tell me the HUGE…read moreprice difference between the two. I ended up paying much more for medicine than I had to.

Ever since Dr Hamlund took over the clinic my pets have never been happier or more well care for…read more He is true advocate of the animals and you can tell how much he loves what he does.

I take my dog to Meetz regularly. Meghan is very careful to get all the details of how you want…read moreyour dog groomed. She is gentle and patient with him and he always looks so great when he is done. Prices are good too!

On July 24, 2014 I took my medium sized havaneseXmaltese in to Shauna at this place. When I picked…read moreup my dog I was very happy. She did an excellent job and groomed him exactly as I had requested. And my dog didn't do the twitching for a day or two that he usually does when he gets groomed, so it was not as stressful for him as it usually is. I was very impressed. If I lived here, I would definitely take my dog back.

The Courtenay Store on Cliffs Ave. is the worst pet store I have been to! The staff is is clueless…read moreabout their own products and EXTREMELY rude! The manager, TJ? was awful! I will NEVER visit that store again and as I own many animals... they are losing alot of money die to the staff's ignorance.

The service isn't intruding at all like some shops I've been to…read more They ask you once or twice for help, but it's spaced out at a comfortable interval, not like every two minutes, which is fricking annoying. Anyway, if you know what you're buying already, it's easy to find. The aisles are neat, if a little hard to manage for bigger folks. The selection is great, and they carry everything from low to high end. Focus seems to be mainly dog and cat, but that means knowledgable service on the products they do have. I've already been here several times, and will go again.

The vets & staff at Coastland are amazing and I can't thank them enough for the great care they…read moreshowed to our sweet little calico, Meredith, over the years and especially in her final days this past December when we learned she had advanced kidney disease. Dr. Andrew Ford, the vet techs, Lucas and Kyla and the rest of their crew were all so empathetic and caring and I truly appreciate them being there for us in our time of sorrow when we had to say our goodbyes. They truly are angels in human form...

My Experience with Coastland Veterinary On Friday I called…read moreCoastland and was automatically routed to an online vet service. After a video consult, I was advised to collect a urine sample from my cat and bring it in Monday morning. I was up all through the night Monday, checking on him, finally got the sample at 9am, and rushed to catch the 11am ferry. The sailing was cancelled, so I didn't get across until 12:30. It was a four hour round trip. I called Coastland Monday morning before going to the ferry to confirm that this was indeed the way to proceed and that I had taken all the necessary steps to preserve the sample correctly. I delivered the sample to Coastland, clarified confusion with staff, and even went home to provide them more information from my computer. They told me they wouldn't run the test until Wednesday. When I checked in, I was stunned to learn they had discarded the sample entirely--because they hadn't seen my cat before, despite my mother‑in‑law, sister‑in‑law, and myself being loyal Coastland clients for over 30 years. After all the effort, loyalty, and trust, I was dismissed and treated without respect. This is not acceptable veterinary practice. I'm sharing this so others know: Coastland Veterinary discarded a critical sample after I went through extraordinary effort to deliver it, and their communication left me feeling gaslighted and humiliated. Our animals deserve better care, and so do we.

If you want to buy a forever, sweet pedigreed baby hedgehog, with the best temperament, Jenna is…read morethe breeder to go with. My baby came to me at 7 weeks old and was in perfect temperament and health, she also came with a cute cuddle sack and 2 weeks worth of food. She was extremely well socialized and warmed up to me instantly, within 30 minutes of being home. She was at the perfect weight to leave her momma and as healthy as can be. Jenna is/was beyond helpful and answered every and any question I had, even after my baby's been with me for a bit. I have nothing but good things to say about Jenna and her herd of hedgies; I suggest if anyone is wanting a pure, pedigreed hedgehog, that is beyond healthy and well socialized in its temperament and is beyond beautiful, please go with Jenna for your forever baby. You won't regret it at all! She'll go above and beyond and work with your needs and preferences and keep in contact with you from the time you choose your baby, to well after your baby's been with you for some time. Definitely worth the wait on her waitlist, so do yourself the biggest favour and put your name on her waitlist asap. You will not regret it, I promise! I'm so in love with my new baby --Thank you so much Jenna for the smooth transition in getting me my baby, keep up the amazing work! Thanks again!!