Just moved out and gotta say I loved living here. The apartments are actually set up like mini…read morehouses so I never really felt like I was in an apartment at all. Also, it's set up so that everyone's bedroom is connected to their neighbor's garage or bathroom or some room not used constantly (so no awkward bedroom to bedroom connections). I didn't hear my neighbors much- only a few times, actually. It was nice because you could be as secluded or social as you felt like being. Everyone is nice and friendly, they had a nice party room and theater, and it was a safe place to live. It was expensive (but it's Collierville) and pet fees were crazy (but I'm broke) but it was still fun. I think the only complaint I have is that the fridge brands they use are really really loud. Like, I can hear it humming at night. I'm sitting five feet from my new one and can't hear it at all. But anyway, the community is wonderful here and I would definitely come back if I ever needed to live in an apartment again.

I'm a new tenant as of February 2020, and so far I'm totally satisfied with my new home! I sure…read morehope that the owners/office managers are very selective about who is allowed to lease here because this is truly a nice place to live! My family visit and say "wow, this is a mini house!"

OK I am back... The new name is The Addison at Collierville…read more It used to be The Orchards....go see that review... It a Fogelman property now. Not owned by some lady in California any more.... Lots of Clean up has been done. New paint outside, new balconies, new pool resurfaced, new remodeled leasing office, new landscape, they cut the grass now and NO Raccoons... Yippee. Not sure if they are doing any work on the inside of apartments.....not mine or other friends. This place is on the rise. So not to bad now. Good Luck...

I have been at the Addison for three months now and am very satisfied with the apartment and the…read moreneighborhood. The apartments are in good condition and I have had no problems. The grounds are clean and well kept and the staff in the office is great. The apartments are a little pricy but my wife and I could not find a better overall value in the Collierville area.

This place and Meridian Park are really the only options in Collierville. All of the other places…read moreare ratty compared to these 2. We chose Carrington because it was the level of expectation we had in a home. It was clean, fresh and homely. There are fees with everything so not alot of surprises. Excited to live here.

No Stars for me at this place Period! I Honestly have Never gave a Bad Review for anything so…read moreCongratulations Etta. We Moved here from California and dealt with Cockroaches or Waterbugs for 9 of the 10 months we were here! And Etta the Manager FLAT Out Lied to us about letting us out of our Lease because of that Bug issue! So, not that our house is built and we've Moved Out, we get hit with this $2700 dollar Fee! And after calling her all she could say was call Grey Star the corporate office, REALLY Lady! Stay Away from this Bug infested Property and the 2 Faced Manager Etta! Not About The Money its strictly Principles, As a Retired Marine I've Never been so Displeased or Disrespected by an organization I paid on time every month! Yea No Thank You For Your Service Carrington!

I have lived at StoryPoint for one year now and have made many good friends among the other…read moreresidents. The staff is the most loving and caring I could have expected and have fun planned for so many activities you can always be busy and active if you choose. Our chef is always working to please us with the food served and asking for our suggestions. We have the very best Executive Director and StoryPoint would never be the same without him. I would never want to be anywhere else. The apartments are roomy with a wonderful balcony for sitting and enjoying the view and weather.

From the owner: Welcome to StoryPoint Collierville! This isn't just a place to reside -- it's a place where our…read morecommunity members truly shine, and we are glad to share this experience with them. Our senior living options include independent living and enhanced living. Throughout each service level, we strive to make every moment of every day something special. We know it's the small details in life that make a difference. Every resident becomes a part of our family, and we work with each of them at their pace to create the experiences they want. StoryPoint Collierville is a place where residents can truly Shine. Everyday.

6/15/26: Management reached out to me to rectify the solution and seemed genuinely concerned with…read morewhat happened which I appreciate. I'm happy to update my review. The rating is based on my experience thus far with move-in. Went to view these and really loved the layout and overall property. I have a walkthrough scheduled and hopefully won't encounter any issues with the actual unit. My issue is with the lackluster communication and, at times, unprofessionalism, with the office. Information regarding special fees, walkthrough timeframes, as well as lack of follow-up regarding ensuring an incoming resident is taken care of has been disappointing. It's important to keep tone and professionalism in check as well. The office is there to help, not make residents feel like a bother for asking for information that should've been provided to them. My responsibility is to make sure I have all my T's crossed and I's dotted upon move-in but a leasing office should care to provide that information and experience. Could just be another case of an apartment not caring after you sign the lease which would be unfortunate and sad but not uncommon nowadays. Either way, the unit itself will be what I'm paying for and matters most for my happiness. As stated, I'm excited about the place and hope the professionalism and attitude of the office improves. If so, I will gladly update my review. 6/13/26: Just did the walkthrough and it was...not ready. No bugs or anything like that but I was lied to about the specifications of the unit as well as the size of the patio. Needs a good power wash and lots of cosmetic work that wasn't cared about at all (paint, for example). I'm sure if my name was Becky or Savannah and I had blonde hair it would've been 100%. So, I'll come back and do another walkthrough a day or so before move-in. Once these issues are fixed, I'm sure I'll be happy in my place. The agent in the office on Saturdays, Kierra, was extremely unprofessional, rude and dismissive of my concerns. She actively avoided assisting me and lied about having another appointment to not take responsibility for the apartment not being ready. I am a friendly, kind and responsible tenant. If an apartment isn't ready, be professional, take accountability and just take care of it. It's very simple and I will not be bullied by a weekend leasing agent who doesn't want to de-escalate and actually work to solve the problems. If she had taken the feedback (no aggression, cursing, nothing lol) and said "we'll take care of it," that would've been the way to solve it. I work with people everyday who are frustrated, irritated and it is my job to ease their worries and work towards a solution. Not run and hide and play victim because I don't want to do my job. I have reached out to corporate regarding her behavior as it truly was reprehensible to treat an incoming non-threatening, nor aggressive tenant this way just because you don't want to do your job (which, in this case, was to take notes apologize and let me know it would be taken care of and ready). She really made a mountain out of a molehill so, as stated, I have reached out to corporate in regards to so future residents will not have this issue or have to encounter her. She made me feel very unsafe, unwelcome and she was aggressive in tone throughout the entire walkthrough. My mother was there with me and can attest to what occurred. It is important to have employees representing the company who are professional, truly care and try and reach a resolution. Not ones who are argumentative, aggressive, and who make incoming residents feel physically unsafe (her body language was aggressive and she dismissed everything I said with a "Mhm," "Yeah, I guess we'll see what we can do."). She was also rolling her eyes throughout not thinking myself or my mother noticed. She is not a good representative of what a caring and professional leasing agent should be. I've already been approved and a weekend leasing agent does not have the power to do anything in retaliation because they don't want to do their job. It's been sent to corporate to rectify. As stated previously, I was very excited to move in and hope things turn around for the positive but that is not on my end to do. I hope everything is ready upon move in. I was planning to stay here for a few years, but strictly due to Kierra's unprofessionalism today, I have decided to make this a one-year term and move elsewhere after. Customer service truly can make or break an experience and I think companies need a reminder of that.

apartments are good , few of them are modernized and few of them are recent. I have no issue with…read morethe apartment but with the management and how they treat people there. The tenants have got no respect at all , they treat people like shit. Not all in the office are like that , but one lady who got no respect for anyone living in the apartment, she feels like she is the land lord, and I don't want to name her here. She had got whole new level of knowledge making people feel bad and she can even go to any extent , I mean any extent it takes to satisfy her ego Reason why I don't recommend these apartments.

Most disgusting apartment complex in Memphis' most expensive suburb, Collierville…read more My NEW apartment was/still is Filthy, w/dirt left uncleaned (after 2 supposed cleaning crews went thru) from many previous tenants, black smelly ice from out of fridge, front door lock plates falling off and completely unsafe. Outside sliding doors, frames bent and don't shut properly, UNSAFE. LOOOONG hair visibly painted into walls surface, paint flakes coming off everything adding to dirtiness. Kitchen cabinets from 1980s so small I can't put olive oil upright in the cabinets. Rusted and broken bath fixtures, broken faucets, dangerous power receptacles with pieces screwed in upside down, loose and missing. Smoke detector from 1981, and on and on. I have 100s of photos and I am scared to unpack from my move. And to top it all off, paper thin ceilings and walls. I hear every step my banging, slamming, hammering upstairs neighbors take. I think they are practicing kick boxing with opponents and then jumping up and down just to really show they don't care about others. All in all, RUN, do not walk, RUN away from this decomposing slum of an apartment complex.. Photos will be up on Yelp by end of this week.

Hi Dugan, With all…read moredue respect - no, it was not due to paperwork or requested documents, it was the incompetence, the incredibly poor technology system, and ON TOP of that, not handling things in a timely manner. And I stand by what I had sent to the BBB. I believed I was lied to and this is intolerable. See the timeline below: Jan 18th - I created my Bailey Creek apartment profile to begin the process on my own Jan 20th - We previewed the apartment with Stephen helping and completed application Jan 21st - I reached out to Stephen because the system was not properly connecting my application with my roommate's Jan 22nd - We went out of our way to go back and sit down with Stephen. We had to come IN PERSON because of Bailey Creek's system glitches. Stephen, Kristen, and another brunette lady was all there. They were eager to kick Stephen out from helping us and he KINDLY stayed to make sure it was resolved in the system. If he didn't do this, we couldn't have even applied and paid! Jan 25th - First reach out from Kristen. She informs me that my "screening" was done and that my deposit will be Full Market Value of the apartment based on MY CREDIT SCORE THAT WAS NEVER RAN. I send information on the false pretenses that I was "screened" Jan 29th - My Landlord completes the rental verification February 3rd - was when my credit score was ran. I only found this out in HINDSIGHT after I called them on the 7th because it was on the paperwork!! February 5th - I emailed - no response February 7th - I called and got a response from Stephen. He lets me know that the whole email system was down for three days. Even if this was true - don't you think you should reach out to the people who are trying to move in the NEXT week? Kristen has my personal number and she used her personal email to email me a few times. NO COMMUNICATION GIVEN STILL. February 10th - SUPPOSED MOVE-IN! Can you PLEASE explain to me how it took 1.5 weeks to run my credit score when I was told it was ALREADY run? Because "BASED ON MY CREDIT SCORE I HAD TO PAY FULL MARKET VALUE PLUS $150 FOR MY DEPOSIT" Kristen asked me this directly on the FIRST CONVERSATION JANUARY 25TH!! BEFORE I could move forward and send my documents in!! That was a downright lie to say she checked my credit score. Just as quickly as I had responded to your response (within MINUTES) is how I responded to requests and calls. How I meticulously spend my time outlining and being detailed is what I do for a living - and have come back to make sure what I'm stating is correct and understandable. I have attached proof of calls and emails to the BBB and they shall review to really see if I was the one not being communicative enough. -- To everyone else reading: We sent rental verifications and documents immediately and on a near daily basis for 1.5 weeks and yes, due to Bailey Creeks inability to process quickly, it was dragged out much too long. Our landlord had reached out in perhaps 3 days time to verify rental history from when it was sent to him. I was extremely proactive to reach out several times through email and call to make sure if there was anything else and I know Stephen and Kristen's responses & voice. What was improperly done was when everything was received three times over and nothing was said for 3 days - I sent an email, then I didn't get a response until I called again 2 days later. That's one entire working week which was 3 days before move-in. Don't trust them to actually do what they're supposed to do and expect them to be liars.

My wife and I lived here for two years and the area is terrible. The Kroger across the street is…read moreknown for being one of the worst Krogers for crime in the area. Not only is the area bad but the apartments are made of paper you can hear everything your neighbors are doing. On top of that we had accidentally made an overpayment on rent when moving out so not only did they take our deposit but a portion of the overpayment of rent as well without any kind of notice. I was told I'd be receiving a refund for the overpayment not the partial overpayment. Really do not recommend living here it was an awful experience

It seems really beautiful, love the property, new renovations and looks are gorgeous! But I wish…read morethey had a 3 bedroom here.

Noise level in tenants space from kids playing right of tenants windows . Beautiful complex just to…read moremuch noise

After paying top dollar, my family member has endured two years of constant frustration at The…read moreSignature at Schilling Farms--under the notoriously ineffective management of Makowsky Ringel Greenberg (MRG Apartments). Broken promises, zero follow-through: Maintenance requests vanish into thin air. Emergencies? "We'll get back to you,"-then silence. * No noise enforcement: Complaints about barking dogs and blaring radios go ignored. Common courtesy doesn't exist here. * Lights that torture: A flickering pole light has been flashing into windows nightly for two years--and MRG does nothing. * Uncontrolled parking chaos: Out-of-state cars, cars with garages parked in common lots--no enforcement or accountability. * Half-maintained units: Leaks, malfunctioning refrigerators, and other issues get bandaged, not fixed--or simply ignored. * Gaslighting galore: They downplay every complaint, then act surprised when residents push back. The bottom line? MRG runs a fancy façade--but residents live in neglect. You will regret signing a lease here. Spend your money somewhere that respects tenants--because Signature at Schilling Farms doesn't.