Not for cat adoption. Woman who runs it definitely is judgy based on appearance and age. Not…read morepleased with the way we were treated by the person we needed to speak to about meeting a cat. Filled out the form handed it to her and were told no. My daughter well into her mid 20's asked about a cat and was told only serious inquiries and they have to qualify. She asked ok who do I speak to lady said me and turned her back. Mean while others that walked in did the same thing and were allowed to visit. Very rude and acts all high and mighty. We were interested in meeting an adult cat which I'm sure doesn't happen too often when surrounded by kittens. Visited on 2/21 3pm That being said Love the variety of products. The front counter employees and sales floor crew are super nice and helpful. Beautiful location. Love that Blue is still around but wondering if he likes the new place seems not as social as he was at the other location. Cat habitat is gorgeous minus the rude cat lady.

This new location is big, clean and organized. My favorite part is they kept the kitty city and you…read morecan get your kitty fix when you shop here. The enclosure is always clean and well maintained and all the kitty's are available for adoption. Tons of pet food, toys, and accessories. Cute dog cookies and birthday stuff. Don't forget your frequent shopper punch card, after so many purchases you can get 10% off. Plenty of parking in the far end Sherwood Plaza.

Very knowledgeable staff who greet you as you enter and readily available for information and/or…read moreadvice Huge selection. of food and all sorts of pet supplies and wash tubs and groomer I always enjoy shopping there with my little Aussie.

We took our dog to Pet Supplies Natick for grooming. Kathy did a fabulous job. She was so sweet and…read morekind to our dog and took her time to bathe and groom him. Highly recommend this place and mainly Kathy for grooming services.

We have been going to see Matt for about a year now to groom our Samoyed. If you've never seen one…read moreof these before they look like a giant puff ball of cotton. We had heard great reviews about Matt but that barely scratched the surface for how we feel about him. He always does exactly what we ask with extreme care and precision and Peeka is always really excited to see him! He is so attentive to our asks and always encourages us to come back within a few days if there is anything we want adjusted. We've never had a single thought of going back because he gets it right every time! Samoyeds are very docile so they are not difficult to groom but we've had some terrible groomers in the past that don't understand their coats so "risking" her beauty by just anyone wasn't in the cards for us. We will forever be Matt's clients!

They don't have a huge selection of things, but things are always tidy and clean. I like their…read morepuppy clothing section, but my kitty's do not. Plenty of parking and the employees are always so nice and friendly.

I have been bringing my dog every 7 wks for 3 yrs I think…read morethey are fantastic and very kind groomers

Ash and Jill are fantastic with our dog! We've been going to Metro Pets for 3 years and it's…read moreabsolutely worth the drive!

My dog Max is a rescue puppy we got last August 2022. Max can be a hesitant dog to strangers and…read moreeven our family/friends. Max has been going to doggie day camp for over a years now. They treat him so well, he loves them! Everyday when I bring him in his tail starts to wag as I check him in and he see's the manager. I swear he loves them as much as he loves us. They do fun photos monthly and even celebrate his birthday. We've even started to use their dog hotel when we go on vacation. He always comes home tired from all the playing he gets done there. I would suggest this doggie daycare/hotel to anyone in the area. That's how we started going by coworker who had a great experience as well and suggested I take Max. We also did two courses of dog training with an associate named Julia. She ran really great classes and had so much patience with all owners and puppies.

I've been a loyal customer of PetSmart for four years, but my recent experience at the grooming…read moresalon was incredibly frustrating and disappointing. I arrived 8 minutes late for my dog's 9:45 AM grooming appointment. Upon entering, I found a line out the door and patiently waited my turn. Unfortunately, no one greeted me, and I felt completely ignored. A groomer, Hannah, glanced outside but didn't acknowledge the growing line. After waiting, I was told I was too late, even though I had been outside for 10 minutes. The groomer seemed stressed and said, "I can't do it. You're late," without offering any alternatives. She mentioned I should've called, but calling while waiting in line wouldn't have changed anything. Instead of offering solutions, I was told to cancel and reschedule. However, there were several options they could have taken to resolve the situation: Rather than turning me away immediately, they could have asked if I was willing to modify my dog's grooming experience to fit the time I arrived. A shorter grooming session, or adjusting the focus of the session, could have worked for both of us. If my assigned groomer wasn't available, they could have quickly reassigned me to another available groomer, which would have minimized the delay and ensured my dog was still taken care of. Alternatively, since PetSmart offers walk-in services, they could have added me to a later slot that day, even if it meant a slightly longer wait for my dog. This would have shown flexibility and a willingness to accommodate. I left the salon discouraged, only to realize I had another appointment in 15 minutes, making me 45 minutes late. I returned, explaining how inconvenient this was, but was met with no resolution--just a dismissive "Have a nice day." The lack of empathy, communication, and professionalism was appalling. A simple acknowledgment of my situation and a few alternative solutions could have turned this into a positive experience. Instead, I was left feeling completely dismissed. As a loyal customer, I expected much better treatment. This experience has left me questioning whether I'll continue using PetSmart for grooming moving forward.

I have used EarthWise for grooming many many times for both my dogs (a west highland terrier and a…read moreWheaton mix) and have never been disappointed. They only take a few dogs at a time (and you can arrange a private time if you have a sensitive pup). The care they give is personal and tender. The products used are high quality. The cuts are excellent. In my decades of dog ownership, this is the best I have ever had. I can't recommend highly enough.

They pay Google so that when you search for a pet groomer near you, this place comes up wherever…read moreyou are so you call them and realize how far they are, you decide to cancel the appointment, they start threatening you with stupid charges telling you they'll charge you full price for canceling. They then Threatened to charge me $25 all the while not having my payment info, for an appointment I canceled the same day! I've actually taken my dog all the way just to hate the groom job that was done. The second time I called was a year later searching for a groomer near me, I realized after that they were the same people and they were too far away so I canceled and those are the threats I got. Never again!

We hosted my daughter's 8th birthday party at Sweet Meadow Farm after reading about how amazing…read moretheir birthday parties were and we were absolutely blown away by our experience. From the ease of the booking process to the day-of execution, the entire process was 10 stars. Hannah and her team went above and beyond (which I now understand is their standard MO.) They effortlessly managed all of our decor, seemlessly and joyfully wrangled 12+ children (and twice as many extremely excited adults.) The experience was educational and extremely interactive (We decorated mini horses! We held/pet so many incredible animals! The kids rode unicorns!) Even the coloring pages had our daughter's name printed on them. There was not one aspect of the day that felt like an after thought. The attention to detail and the care they show is so amazing. I really can't thank Hannah and her crew enough for hosting (far and away) the best birthday party my daughter has ever had. Core memories were made by all of us.

Beautiful barn, highly recommended. amazing service, very nice people there. love it.read more

The staff here is really friendly and helpful. Would definitely use again. Lots of products.read more

I don't usually write reviews, but after several outstanding visits to Pet Supplies Plus in…read moreSudbury, I felt it was time to share my experience. I've been to other locations before, but I was thrilled when the Sudbury store opened. Although I typically prefer online shopping to find the best deals, this store keeps bringing me back because of its unbeatable prices and great service. On my most recent visit, I saved nearly $200! My dog's food, which normally costs $89, was heavily marked down--a rare find--so I couldn't resist grabbing more than one bag while it was on sale. I often bring my puppy along, and the staff is always friendly, personable, and makes us feel welcome. The store is clean, well-stocked, and the deals are fantastic. While I wish there was an online shopping option instead of just in-person or third-party delivery services, the savings and great in-store experience more than make up for it. If you're looking for amazing deals on pet products, I highly recommend stopping by Pet Supplies Plus in Sudbury. It's truly worth the visit!

Amazing small business with very knowledgeable staff available at all times. All these tanks were…read morebeautiful, the variations of both freshwater and saltwater fish and plants everywhere was spectacular. Definitely have everything you could want for your aquarium. Will be coming back here over and over again!

This is a top notch 5 aquarium where you can actually buy the fish. Ok, maybe it's not an aquarium…read morebut it is a very high end facility with people who know their stuff. They sell amazing products as well as mesmerizing fish species. I would highly recommend this place to anyone. They have plenty of parking as well.