Thousand Oaks location could use some assistance. Dropped my pup off for an 8 AM appointment, and I…read morecalled at 12:30 to see what's going on. Associate explained he didn't like the blow dryer. News to me because he's had baths at multiple Lucy's locations many times and regularly. They explained they were letting him air dry. Air dry a GSD? Now he smells like wet dog. When I picked him up at 12:50 no bandanna or cologne. Not the first time they missed that. Makes you wonder if all the services were performed when you pay $150. Manager attempted to interject but kept interrupting me. At that point, I was checked out. He stated he would inquire and call. No attempt to fix it right then. It's been two and a half hours and still no call. I'll drive a bit further to the 1604 location or look for another dog bather.

I LOVE, LOVE, LOVE this place. The grounds are beautiful, the staff is super friendly, they are…read moresuper organized with pick-up and drop off and very reasonably priced. They offer full days and half days too. They have little pools for the dogs to walk in, trees everywhere and lots of shade for the Summer months. They have live cameras (accessible through the web site) in all areas to watch your kids throughout the day. They ensure all vaccinations are current so your dog will be safe and complete temperament tests before your dog interacts with the pack. My boy was recently adopted from the Animal Defense League and he was so scared. I am sure he never experienced Doggy daycare before. They were patient with him and loved on him as if he was their own. When he got really nervous they separated him and gave him some space. He is now a regular several times a week. They have great financial packages, offer tons of services and soon they will opening the area to wash your own doggies. They also offer free day care if you have a primary dog and foster another and they are dropped off together. How amazing is that!!!!!! Ten stars goes to Lucy's.

I always bring my Vivi here and they treat her like family. When a dog hops on the counter to greet…read morestaff and runs in without hesitation you know you're found the right place!

Charlie Blu, the Aussie, here telling you about my recent experience at Tails are Wagging…read more Even though Dad takes me everywhere, sometimes he needs to board me when he leaves town for my own sake, so this doggie camp was my first choice. It has a nice time range of drop off and pick up times which helps with Dad's schedule and ensures that I get to come home without delay. I like that we get an opportunity to play outside 90 minutes at a time, 3 times a day. The outdoor area is 1/2 covered and 1/2 in the sun, which gives me options in various weather conditions. Since I'm just a year old and under 40 lbs, the helpers also put me in the small doogie group with others my size, so we can play together. There is a separate area to go potty and plenty of time set aside to rest. The owner is friendly and answered questions quickly. After an interview, updated shots, and a 3 hour daycare trial , it was determined that I could come back here for an overnight stay. The 4'x6' kennels are big enough to get a good night sleep. It's a good thing Dad remembered the dog mat because the floors are concrete and would have been too cold for me. Glad we found this place because next to sticking to Dad and Mum like velcro, this boarding facility is a good fit when they can't be with me.

For years Harley has attended Camp Bow Wow San Antonio Airport and their other locations throughout…read morethe area. The staff at every location have always been friendly, patient, kind, and caring not only to Harley, but with anyone else's furbaby that I ever saw. We have tried other companies but none compare to the service we have gotten over the years with the Camp Bow Wow family. We truly appreciate all that you have done and do and we can't wait to come back! We are going to miss you all very much as we head back to #florida in the next couple weeks. He will be in a few more times before we go A camp bow wow in Melbourne, Fl would be awesome , just saying...wink wink!

Wyatt loves Camp Bow Wow! And today was bath day. His teeth are clean but he wasn't keen on getting…read morehis nails clipped. That's ok. He looks adorable in his new bib anyway.

My puppies stayed overnight at Lucy's this past weekend. I loved that you can virtually watch your…read morepuppies while they're there--it gave me so much peace of mind. We also paid extra for a grooming service, which was totally worth it. Lucy's provided a progress report on how your puppies' visit went, which I really appreciated. When I picked them up, they looked content and happy, and they smelled amazing! It's clear they were well cared for. I'll definitely be bringing them back.

The owner did call us and apologize. She reimbursed us along with offered Lunas nails to be done…read moreagain by one of her more experienced nail trimmers. The conversation was great. While this was unfortunate, we are hoping to take Luna back to see her friends soon. Thank you again

I cannot recommend Tail Waggerz enough!! They love your pet as much as you do and my senior dog…read moreloves his time there (more than he loves being at home). They are great about giving him the meds he needs and truly love him like he's their own.

Well, thought about boarding our dog here. Drove by today to maybe get a quick tour. When we drove…read moreup right in front of the door, man walked out, saw us, locked the door and walked away. I know he saw us and didn't even make an attempt to acknowledg. I guess we weren't important enough and so our baby will be staying elsewhere.

I have been using this dog boarding and grooming retreat intermittently for the past three years…read more Recently, I boarded two of my dogs for three days, which included playtime and grooming for my standard poodle, as well as a bath for my teacup yorkie. The online booking process was quite easy. Unfortunately, my last visit was disappointing due to overbooked grooming services and poor check-in communication. I received multiple calls with various frustrating excuses, including one that said they couldn't find the paperwork detailing the grooming style I wanted for my poodle and another that cited staffing shortages. These were just a couple of the reasons provided. I received these calls while I was at work, which was exactly why I had boarded my dogs--to avoid interruptions unless absolutely necessary. Since I remained in San Antonio, I expected better communication and reliable follow-through, especially given the high costs involved. I wish I had been informed from the start about the issues so they could have been addressed while I was not in the middle of giving presentations. After all my troubles, I was offered a 10% discount on the grooming, but they ultimately did a subpar job. I am very disappointed with the staff I spoke to, including the manager. I didn't want to express my frustration immediately, so I waited three weeks before posting this review.

Many dogs and all were happy to walk in on their own from the cars…read more Day care and overnight available, They have outdoor fenced in area for dogs to play and small little plastic pools for the summer months Staff always watched the dogs and there were many various sizes. The rates are comparable to other places. Perfect to drop off our furry baby on the way to the airport and staying next door at a hotel.

They took my pups in as walk ins while we were in town. The staff were friendly and the facility…read morewas very clean. We have a frenchie and a blue Heeler. They shared a suite so they weren't alone and were very happy! Would definitely stay again next time we come through San Antonio!

This is NOT the place it used to be! After a 5 nights stay, my poor dog smells really bad, has been…read morecrying since I picked her up for 2 straight hours, lost a lot of weight, and now has fleas on her. No leftover food or treats were returned to me because then I could have seen how much she had been fed, which couldn't have been much by how much she's lost! I asked to see where she was staying when we dropped her off because I paid for a "deluxe suite," and they refused and referred me to photos on their website. They claimed people walking through there get the dogs barking. So are your employees invisible then? Because they have to walk through there. Those photos on their site could have been from anywhere! I guess they aren't washing bedding between pets either, or my dog wouldn't have fleas because she had none when I dropped her off! She wouldn't have smelled so bad either. She doesn't play with other dogs, or go to dog parks, so there is no chance from getting fleas that way. This place used to be a LOT better than it is now. And the smell when you walk in the door will knock you over. Never smelled that bad when we used them before and that was in the heat of the summer! Also, it was really hot in there this morning when it was only 65 outside so it's not even kept cool for the pets. It's supposed to be climate controlled. So, disappointed in this place! Idk if they are under new management or what because we haven't used them since 2024, but my dog will NEVER stay there again. My daughter's cat also unfortunately stayed there in a "deluxe suite". It's nothing more than a small cage she is kept in like at a shelter. There's NOTHING deluxe about it. I specifically asked them to leave her travel crate with her because my daughter put a shirt in there that smells like her to comfort the cat, when I picked her up they got the travel crate from a storage room and the shirt was still in it. This cat loves her travel crate and when the guy handed her to me in it he said, "she hates the crate". No, she loves it! She lays in it in my daughter's apartment during the day sometimes because it comforts her. Idk what they did but she was acting like she didn't want to be in it at all! She meowed the entire way home. She had been silent on the ride there to drop her off though. The cat smelled bad, too. So, we paid a fortune for them to neglect our animals, and not do what we asked, and refused to let me see where my dog was staying (suspicious), and charged me for a "deluxe suite" (crate) to keep the cat in. Complete sham! Why is it so hard to find a place that will take good care of your pets for you when you have to travel?! Lastly, I got pictures of our dog every day and she looked sad in all of them. But my daughter only got any photos of her cat the last day she stayed there. Pretty sure that was the only time they let her out of that crate! I don't trust these ppl and my babies will NEVER stay there again!

Took in my Westie who needed a really bad bath. After having anxiety over fireworks and puked so…read moreshe was one stinky ball of fur. They were able to schedule her same day. Location off Broadway but entrance is through the back. Very clean setup, staff were friendly. Definitely will bring my dog back.

From the owner: Dogtopia is a dog daycare and pet service franchise that offers a variety of services, including…read moredaycare, boarding, spa, and training. They believe in providing safe, supervised environments for dogs to socialize, exercise, and learn.

Super clean facility. Friendly & helpful staff! Best grooming - our puppies love itread more

The WORST EXPERIENCE with this place. I took my Doberman there 3 times. First time was great. Took…read morehim back on 6/29/26, he was there for a full day, when I went to pick him up they handed me his food and said he didn't eat because he was anxious. He doesn't skip a meal whatsoever. I gave them the benefit of the doubt because he could be. I took him today 7/27/26, I provided a water bowl and a slow feeder as well as his food. I purposely packaged it so I would know if it had been touched or not. I picked him, they handed me his bag and I knew instantly not a single thing was touched. The lady proceeded to tell me, they fed him but he chose not to eat. I said you can clearly see his food is in layers, if you had tried to feed and you would put the food back and it would be mixed up. This wasn't even touched. The food wasn't refrigerated like I stated when I dropped him off, this is the 2nd time they aren't feeding my dog and tried to lie about it. Absolutely diabolical of a place to do this when I'm trusting you to handle care of my dog. I would never recommend this god awful place!!!

Happy at Home Pet Sitting Service is the absolute BEST!…read more Like most pet owners, we worry about leaving them in the care of others. Andi is extremely professional and reliable. She CARES so much - i sometimes feel like she loves my pups even more than i do! :) We love not having to take our dogs to a kennel when we travel. With happy at home, we can avoid all of that stress! We've been happy customers for several years and are so thankful for this amazing service.

Andi has been my pet sitter for over 10 years, and has always done an amazing job. She is always…read moreavailable when I need her, and my dogs absolutely love her. We've had special need pets, and Andi has made sure they got their meds while we were away. She will send pictures when we're away for longer trips so I'm not worried about them. Definitely considering Andi if you need a reliable pet sitter.