Everyone there is great- my baby absolutely loves going and seeing everyone. They have cameras so I…read morecan watch my baby play in the park- he LOVES the pool they have outside. He had his first spa day today and got to play in the park and then got treated to a bath. He looks so handsome and smells so good. They did a fantastic job trimming his nails and even gave him some doggy cologne and a bandana! If your fur-baby needs to be boarded, groomed, or to go hand out with some friends for a few hours this is the place!

Thousand Oaks location could use some assistance. Dropped my pup off for an 8 AM appointment, and I…read morecalled at 12:30 to see what's going on. Associate explained he didn't like the blow dryer. News to me because he's had baths at multiple Lucy's locations many times and regularly. They explained they were letting him air dry. Air dry a GSD? Now he smells like wet dog. When I picked him up at 12:50 no bandanna or cologne. Not the first time they missed that. Makes you wonder if all the services were performed when you pay $150. Manager attempted to interject but kept interrupting me. At that point, I was checked out. He stated he would inquire and call. No attempt to fix it right then. It's been two and a half hours and still no call. I'll drive a bit further to the 1604 location or look for another dog bather.

Charlie Blu, the Aussie, here telling you about my recent experience at Tails are Wagging…read more Even though Dad takes me everywhere, sometimes he needs to board me when he leaves town for my own sake, so this doggie camp was my first choice. It has a nice time range of drop off and pick up times which helps with Dad's schedule and ensures that I get to come home without delay. I like that we get an opportunity to play outside 90 minutes at a time, 3 times a day. The outdoor area is 1/2 covered and 1/2 in the sun, which gives me options in various weather conditions. Since I'm just a year old and under 40 lbs, the helpers also put me in the small doogie group with others my size, so we can play together. There is a separate area to go potty and plenty of time set aside to rest. The owner is friendly and answered questions quickly. After an interview, updated shots, and a 3 hour daycare trial , it was determined that I could come back here for an overnight stay. The 4'x6' kennels are big enough to get a good night sleep. It's a good thing Dad remembered the dog mat because the floors are concrete and would have been too cold for me. Glad we found this place because next to sticking to Dad and Mum like velcro, this boarding facility is a good fit when they can't be with me.

I love Tails Are Wagging! This place is amazing! The place is clean and the staff are friendly,…read moreespecially the two lovely ladies who are at the front desk. The price is reasonable as well and they offer 10% military discount also! I just had my fur baby stay there for 9 nights, and they treated her really well, and she cleaned and smelled really nice when we picked her up. We can tell she had a lot of fun cause she passed out as soon as we got home.

Wyatt loves Camp Bow Wow! And today was bath day. His teeth are clean but he wasn't keen on getting…read morehis nails clipped. That's ok. He looks adorable in his new bib anyway.

Misty was beyond kind and patient with me when going over necessary vaccinations and procedures…read more Day of, my 3 month old golden as well as roughly 25 other dogs were left unattended long enough for my puppy to be humped with no staff to stop this from happening. After this happened, my puppy, in fear went to the corner and didn't move from that point on (30 or so minutes). I called the front desk immediately and asked for Misty, who was occupied - then I requested my baby be removed and put into a kennel until I got there. The staff member who answered said they would notify whoever was monitoring and NEVER removed my dog. 15 or so minutes later I called again and spoke with Misty who did remove my dog and put her in a kennel until I arrived. To add, there was only 1 kind staff member besides Misty, who helped me during drop off. One of the ladies glared at me in the am and the other one had a very poor attitude during checkout. She came back filthy, smelly, and whiny. Never again.

My puppies stayed overnight at Lucy's this past weekend. I loved that you can virtually watch your…read morepuppies while they're there--it gave me so much peace of mind. We also paid extra for a grooming service, which was totally worth it. Lucy's provided a progress report on how your puppies' visit went, which I really appreciated. When I picked them up, they looked content and happy, and they smelled amazing! It's clear they were well cared for. I'll definitely be bringing them back.

The owner did call us and apologize. She reimbursed us along with offered Lunas nails to be done…read moreagain by one of her more experienced nail trimmers. The conversation was great. While this was unfortunate, we are hoping to take Luna back to see her friends soon. Thank you again

Tail Waggerz is a family owned business, and it really shows, they're different from the corporate…read morechains. Here, I feel I'm getting better personal care for my animals. When I'm out of town, I receive regular notes with really cute pictures, and it really helps! My dog and cat are both happy here, and it def makes it easier to be away. Plus, the prices are really very reasonable.

The staff is friendly and helpful prices are very reasonable my dog spent 3/1/2 weeks with them and…read moreI took him back for another stay great place

I have been using this dog boarding and grooming retreat intermittently for the past three years…read more Recently, I boarded two of my dogs for three days, which included playtime and grooming for my standard poodle, as well as a bath for my teacup yorkie. The online booking process was quite easy. Unfortunately, my last visit was disappointing due to overbooked grooming services and poor check-in communication. I received multiple calls with various frustrating excuses, including one that said they couldn't find the paperwork detailing the grooming style I wanted for my poodle and another that cited staffing shortages. These were just a couple of the reasons provided. I received these calls while I was at work, which was exactly why I had boarded my dogs--to avoid interruptions unless absolutely necessary. Since I remained in San Antonio, I expected better communication and reliable follow-through, especially given the high costs involved. I wish I had been informed from the start about the issues so they could have been addressed while I was not in the middle of giving presentations. After all my troubles, I was offered a 10% discount on the grooming, but they ultimately did a subpar job. I am very disappointed with the staff I spoke to, including the manager. I didn't want to express my frustration immediately, so I waited three weeks before posting this review.

Many dogs and all were happy to walk in on their own from the cars…read more Day care and overnight available, They have outdoor fenced in area for dogs to play and small little plastic pools for the summer months Staff always watched the dogs and there were many various sizes. The rates are comparable to other places. Perfect to drop off our furry baby on the way to the airport and staying next door at a hotel.

Glad we found Pets Inn to board our pets. Our dog isn't…read moreneutered ( medical reasons) and we just wanted a little more than our vet clinic could offer such as more living space for our dog and more quiet, living space for our cats. Called Pets Inn based on reviews and after completing the temperament test for our dog we decided to board our 2 cats. We were very nervous and worried about our dog-I sent text to Pets Inn and they sent pictures and an update and I felt so much better. Pets Inn sent pictures of our pets everyday and kept us updated-one of our cats had a potty situation. They said they would take care of it. We appreciate being informed and their attentiveness. One of my "shy" cats-(hides at the vet) seemed to have a great time playing at Pets Inn we found her on the top perch of the tower at pick up. Thank you Pets Inn for taking care of our pets. We would recommend and use again for pet boarding.

This is NOT the place it used to be! After a 5 nights stay, my poor dog smells really bad, has been…read morecrying since I picked her up for 2 straight hours, lost a lot of weight, and now has fleas on her. No leftover food or treats were returned to me because then I could have seen how much she had been fed, which couldn't have been much by how much she's lost! I asked to see where she was staying when we dropped her off because I paid for a "deluxe suite," and they refused and referred me to photos on their website. They claimed people walking through there get the dogs barking. So are your employees invisible then? Because they have to walk through there. Those photos on their site could have been from anywhere! I guess they aren't washing bedding between pets either, or my dog wouldn't have fleas because she had none when I dropped her off! She wouldn't have smelled so bad either. She doesn't play with other dogs, or go to dog parks, so there is no chance from getting fleas that way. This place used to be a LOT better than it is now. And the smell when you walk in the door will knock you over. Never smelled that bad when we used them before and that was in the heat of the summer! Also, it was really hot in there this morning when it was only 65 outside so it's not even kept cool for the pets. It's supposed to be climate controlled. So, disappointed in this place! Idk if they are under new management or what because we haven't used them since 2024, but my dog will NEVER stay there again. My daughter's cat also unfortunately stayed there in a "deluxe suite". It's nothing more than a small cage she is kept in like at a shelter. There's NOTHING deluxe about it. I specifically asked them to leave her travel crate with her because my daughter put a shirt in there that smells like her to comfort the cat, when I picked her up they got the travel crate from a storage room and the shirt was still in it. This cat loves her travel crate and when the guy handed her to me in it he said, "she hates the crate". No, she loves it! She lays in it in my daughter's apartment during the day sometimes because it comforts her. Idk what they did but she was acting like she didn't want to be in it at all! She meowed the entire way home. She had been silent on the ride there to drop her off though. The cat smelled bad, too. So, we paid a fortune for them to neglect our animals, and not do what we asked, and refused to let me see where my dog was staying (suspicious), and charged me for a "deluxe suite" (crate) to keep the cat in. Complete sham! Why is it so hard to find a place that will take good care of your pets for you when you have to travel?! Lastly, I got pictures of our dog every day and she looked sad in all of them. But my daughter only got any photos of her cat the last day she stayed there. Pretty sure that was the only time they let her out of that crate! I don't trust these ppl and my babies will NEVER stay there again!

Took in my Westie who needed a really bad bath. After having anxiety over fireworks and puked so…read moreshe was one stinky ball of fur. They were able to schedule her same day. Location off Broadway but entrance is through the back. Very clean setup, staff were friendly. Definitely will bring my dog back.

From the owner: Dogtopia is a dog daycare and pet service franchise that offers a variety of services, including…read moredaycare, boarding, spa, and training. They believe in providing safe, supervised environments for dogs to socialize, exercise, and learn.

Super clean facility. Friendly & helpful staff! Best grooming - our puppies love itread more

Love this place. We've been bouncing from doggie daycare to doggie daycare and finally fell in love…read morewith this place. The cameras allow us to watch our pups. Our doberman loves the big dog pool. Our pug enjoys the indoor tiny town and the splash pad with little plunge pool.. Staff is friendly and always picking up after pets. We have boarded there before for about $50/night for room with outdoor patio. We love when they have wacky Wednesdays. Those days a full day of daycare is about $19. They also have a 20% discount for military on everything except grooming stuff. They also have an additional 10% off for second pet. We love the random photos we have done for about $15. Very cute. The groomers do amazing with our pups nails ...no more WWE in our house, human vs dog to trim nails!!! They claim our pups let them do nails easily except our pug who likes to pretend he's a DJ scratching records sometimes.

Our Foster terrier is 10 pounds and 15 years old. He needed a haircut desperately, but had never…read morebeen to a groomer. He is adorable with his new hairdo. I highly recommend this Grooming salon because they treated him gently and very well.

Responding to Wolfgang's response to my review: I would…read moreappreciate accurate and honest information included in your response. We were told the owner would reach out later today NOT BY MONDAY otherwise I wouldn't have written this review stating that. The cashier, my husband and 2 groomers were present to hear this. The groomer was asked to by me to demonstrate how it happened but DID NOT demonstrate for us. He only showed me the clippers used. The asst mgr stated that moving forward the groomers would be required to purchase and use smaller clippers that are more suitable for smaller breeds. We told them to proceed with grooming because we were told over the phone that it was a small nick and NOT BLEEDING. When we arrived it was not a small nick and was bleeding until we got to the vet and they glued the wound closed. ORIGINAL REVIEW: This is the second time our dog has been cut during a grooming appointment at Woofgang at the Stone Oak location, and once again, it required a trip to the vet. Let me be clear -- this was not due to our dog moving or resisting during the grooming process. The groomer acknowledged that the injury was caused by their clippers, and while we appreciate that Woofgang did take responsibility and covered the vet bill, this should not be happening -- especially a second time. Accidents may happen, but repeated injuries raise serious concerns about safety, training, and proper handling of grooming tools. Our dog's well-being comes first, and unfortunately, we can no longer trust this location with their care. We hope Woofgang takes this seriously and puts better safety measures in place to prevent this from happening to other pets. The Assistant Manager assured me the owner would call later in the day and we never heard from the owner. This makes me feel uneasy knowing their business should be about caring for our beloved pets.