Dr. Ressell is the beat vet we have found in the area after trying Atascazoo and Huffman vets. He…read moreis patient, explains things very thoroughly, and takes his time with each patient. We have 6 dogs at this clinic with various issues. He is able to refer you to another practice for specialties (one dog had to have an eye removed due to cancer) or cost (we have a pup with AIHA- a lifelong anemia). Dr. Ressell calls in evenings after surgeries and big events to check on you, answer questions, etc. WE HAVE NEVER HAD A VET WHO TOOK SUCH CARW FOR HIS PATIENTS OR THEIR OWNERS. Last week the time finally came to put our beloved Floyd to sleep. Due to COVID restrictions, no one is allowed inside. So they brought our sweet pup out to us and gave us as much time as we wanted to say our heartbreaking goodbyes. Dr. Ressell even came outside and sat on the ground with us to explain everything!! That evening, he called to check on us and let us know our boy passed peacefully and reassured us that we made the right choice for him. I will never trust any other vet with our fur babies!! Lots of negative reviews about the front desk, but we have always found them to be sweet but sometimes a little frazzled because this place is very busy because everyone knows how great it is!

Our appointment was at 4:00 pm, we did not see Dr. Neal until 4:35 pm. During that time, I went to…read moreask the Receptionist if the Vet was running behind schedule but the Receptionist was the only one at the Front Desk by herself so she was busy answering the phone non-stop and checking customers in & out. They were understaffed.

I tried to make an appointment here given I had to pay a deposit since I called previously to…read morecancel appointments was not that I no called no showed and when I did go in they were unable to help. I understood. I asked about how much the service would be for the appointment told me they couldn't tell me but price may have gone up so I asked if I would be refunded the amount if the service was more than I could afford. She proceeded to tell me then I can just refund you your money and place a note that you could not return. It was a simple question and if people can't afford services then you should be able to answer if the money would be returned. I wouldn't recommend this place simply because of lack of understanding and professionalism.

Have taken Bobbie here many times for day camp, but last week, we went on a 10 day vacation out of…read morethe country with a friend dog sitting. She unexpectedly got called into work and we had to scramble to find a caregiver. I had given her Fetch's address and phone and she called and got him in for the rest of our vacation. Just want be say I'm so grateful to have a place I can trust , in a last minute pinch and where he feels like family.

Dog seemed happy after five days. They sent daily updates. Price was fair. We got back a day early…read morethey were flexible.

The ladies at The Kennels at Gum Gully went above and beyond to work with me and my two beasties…read more It's a nice, clean place where I am comfortable leaving my dogs. I'd recommend The Kennels at Gum Gully to anyone!

This clinic was supposed to be more affordable because I was told twice over the phone that the…read morefirst dose of my cat's medication, a 2 month supply, would be free. I even clarified, "So the first dose lasts 2 months and it's comped?" and was told yes. Twice. By 2 different people. When I arrived for my appointment, they ran the quote again and suddenly that was no longer true. Instead, they said only Revolution could be comped, which is a 1 month topical, not the 2 month medication I was originally told about. At that point, it's not even about the money, it's the principle. I made my decision based on the information your staff gave me, and then it completely changed when I got there. So now: * My cat Tilly was stressed in a crate for over an hour for no reason * My time was wasted * Your front desk staff had to deal with a frustrated client (I know it's not entirely their fault they are doing their best and are very kind) * Your clinic lost a customer entirely All over a single dose of medication that could have easily been honored. Terrible business call on your part. Really disappointing experience. My cat Tilly gives yall two paws down.

I saw a very unfavorable review posted. That review should not be the only one you read…read more I posted in 2016 that Atascazoo had been our choice to care for Annabelle a dog we had for seventeen years - all spent under care at the "Zoo." Annabelle departed this life and we were treated with the utmost of care and comfort anyone could imagine. Now, we have one-year-old Emma. Emma began her care at The Zoo for her first examination as soon as she arrived at our home. She is cared for with the same loving care. Never have I had a negative experience at Atascazoo. Never have I been disappointed with our vets or the staff. Do NOT allow someone's judgmental review keep you from giving your pets excellent care at this very professional animal hospital.

Kendra made me feel right at home and super comfortable leaving my 8-month old puppy and 6 week old…read morekitten with her and her family. The family is so sweet and neighborhood so friendly. If I lived in the Houston area, I'd want to live in that neighborhood. Kendra is super-responsive and even left us with a going away gift/goodie bag! Customer/Family service was the best! I will % contact her again when I'm in Houston. She made everything so easy. Thanks for taking care of us, Kendra!

Highly recommend, she was great. No issues whatsoever. I would use her again and recommend her to…read moremy friends and even family.

BEWARE! DON'T BRING YOUR FUR BABY HERE! I trusted this…read moregroomer with my 11yr old Cocker, he walk in happy, but whimpered all the way home. When he walked out from the back of the grooming salon I noticed he was walking extremely slow. I thought he was doing that because he was afraid of the other dogs. He cried as he jumped out of the car and walked toward the house. When we enter the house, I immediately assessed him, I found that 3 out of all 4 of his paws had been burned, as shown in the photos. The groomer explained it away, offered to refund me, and suggested that I bring him to my Veterinarian. I was told this happens normally around the feet, not sure in who's world! My pup is 11yrs old and has had many cuts without injury! PIERRE'S PET GROOMER is his barber now. "THEY" are amazing!

I have been going to Rokos since they first opened. They do excellent work. They are very good at…read moregrooming my dogs, trimming their fur, painting my little girl's nails, putting a pretty bow in her hair, and treating my dogs with dignity and respect. They are very friendly people. Their prices are very reasonable.

We took our 2 long haired Yorkshire Terrier's to be fully groomed. I explained EXACTLY what I…read morewanted. Vincent was on vacation. When I picked my girls up they had chopped off eyebrows, topknots and skirts. It was horrifying. When I complained to Vincent he said they didn't understand English very well. He said I should have written everything down. They also insisted I bring cash only and do NOT give receipts or refunds

Twice now they have not done what I told them to do and my oh so cute dog has been scalped. They…read moresaid they would do some freebies is the only reason I gave them another chance and they blew it. So disappointed. Also, if you use a credit card they charge a fee of 3 something percent. They don't bring the dog out until you have paid because they know when the do a bad job the customer isn't gonna wanna pay.

We came back to Spoiled Mutts about 2 years ago. Things have changed and the experience is nothing…read moreless than fantastic. Love the chic yet approachable interior. Pups get a room and not a kennel as they wait and staged for grooming. My pup is literally trying to jump over the counter to get groomed, it's insane. Your dog is treated like a rockstar and comes back with the most detailed and professional groom. Staff is friendly and knowledgeable with a passion for the work they do. It's still a drag to get to but well worth trip on FM 1960

I hate to have to update my review this way but after taking my standard poodle somewhere new and…read morebeing completely happy with the results this must be said... The started to feel as though the pricing was getting too high for my household. Especially after the receptionist told me at my last appointment that there would be another price increase...making my next grooming service $170. After explaining that I may have to shop around for other places she did offer to waive that increase for now (which I appreciated) When I got home from my dog's appointment I felt compelled to call around to see if this price was standard. One local shop told me over the phone the cut I wanted would be $110. So right then and there I thought wow that's a big savings. Before I could schedule with that place my boarding facility had a groomer that I decided to give a chance. Well, I was able to get a typical poodle cut/shaping (the same I got at Spoiled Mutts) for $85 dollars before tip. Spoiled Mutts has always been good to my fur babies but I just can't justify their pricing anymore.

Sabrina is great. She does a really good job on getting my 2 full sized golden doodles so clean and…read moresoft. The fact that she is mobile is a huge plus!!

From the owner: (NO SNAKES) I have always taken care of animals & grew up on…read morea ranch with multiple animals I had to care for daily. I am a full time stay at home mom, homebody, and a person who loves the outdoors. I am very reliable & always available. We are a very laid back family and go with the flow and love each others company. Your babies will be loved and cared for 100%. My kids also love animals, and are taught the correct way to treat them. I have extra kennels, so no need to pack yours up. I know how much of a hassle that can be!

Nancy is absolutely wonderful! My wife and I have such a high degree of peace of mind knowing that…read moreour beloved cat is well taken care of while we are away from home.

My dog loves Nancy! It is nice to know he is in great hands when we are away. Never have to worry…read moreabout her leaving Max high and dry. He gets more attention while we are away than he does at home. No wonder he is always a little sad the first day or so we are back!