Gash on my dog's head!…read more Back story: We gave our 2yr 4mo old male pup a calming melatonin chew (that lasts for 12 hours) in his breakfast at 8am in preparation for his grooming at noon that day (1/13/21). This was his first and last time at this particular groomer. No one at VVPG were wearing masks when my husband dropped off our dog but that's besides the point. 3-4 hours later he was shaking and seemed terrified when my husband picked him up. The photos of the breed that I texted to the owner were completely disregarded or acknowledged even when she encouraged us sending them. She trimmed his head and paws. His torso and neck were not trimmed at all. His butt area was clipped so short he's been dragging his butt on the carpet because he's so uncomfortable. Worst cut ever? Yes. She clipped his face like a poodle and he's not a poodle. Right before bed that night we noticed a bump on his head, and it was discolored against his white/apricot hair. He had a bloody scab!! The following morning and afternoon I called and texted her that I was looking for an explanation regarding the bloody gash on my dog's head. She will not call or text me back. She hangs up on my call and immediately texts me, "please text me," and never responds. I can only imagine how stressful it is being a groomer but she shouldn't be in business! He's had nicks here and there from past grooms which is expected but this is significantly different. The attached photo was from the following day.

Good service, good price for the Vail valley area. Nice interaction. We will bring our dog back…read morehere for his next haircut. Thanks!

Awesome place for all dog (cats too) supplies and grooming needs. Hard to find dog food, this…read moreplace will most likely have it, or can get it for you. Owner is super nice person, and truly cares about 4 legged friends. Dog wash is great too. I have GSD, and washing him is "full plate", but owner was able to accommodate and get it done. 100% recommend this place.

Fantastic! Dawn is friendly, helpful and a great groomer. Our 12 year old seemed to love Dawn…read morealmost immediately and was resting comfortably at the back door when I came to pick her up...no cage!. Thank you Dawn, see you again soon.

My dogs first professional grooming went so well! Micho was so kind and did a great job! Thanks!read more

From the owner: Attention all dog lovers! Kick off the new year with a wag-worthy makeover for your furry best…read morefriend! Treat your pup to the Top Shelf treatment they deserve—because every dog deserves to feel like a star. From soothing baths and stylish haircuts to touch-ups and perfect nail trims, we’ve got it all covered for dogs of every size, breed, and coat type. Let’s make tails wag and heads turn—book your dog’s ultimate spa day today!

My mother went in to pick up a prescription and upon arrival was not greeted and ignored. She was…read moretold to wait three different times and ended up waiting a total of 40 minutes. When they finally became available to help her, she was charged twice. She came back in for a refund and was told it was probably her fault, that she must of swiped twice. Staff were very unprofessional and rude. Mi madre entró a recoger una receta y al llegar no fue recibida y ignorada. Le dijeron que esperara tres veces diferentes y terminó esperando un total de 40 minutos. Cuando finalmente estuvieron disponibles para ayudarla, le cobraron dos veces. Regresó para pedir un reembolso y le dijeron que probablemente era culpa suya, que ella la debía deslizado dos veces. El personal era muy poco profesional y grosero.

What an absolutely wonderful experience! My little Doggo and I were in a very terrible car accident…read moreon Vail Pass and I needed to get her into the vet to make sure that she was going to be safe enough physically and mentally to fly home. They took us in with 45 minutes notice to make sure that she checked out and got her the appropriate sedatives in order for us to get home on a plane after all of the trauma we had been through. They were so nice and welcoming and the staff was absolutely as sweet as pie. As we said our goodbyes I said to them thank you and I hope I never have to see you again. But if I lived in the area they would be my first choice for veterinary services! Update! They called me a few days after they saw us- just to check in. How sweet!!!!? Love them.

DO NOT BRING YOUR DOG HERE. The pictures are not even close to how bad this looks. My dog was…read morecrying in the car on the way home and then I noticed why! SHE WAS BITTEN by another dog at this daycare because they don't even bother to test for friendliness. I can deal with the horrible smell but I draw the line at BITES and horrible scratches. Yes dogs can play rough, but my friendly goldendoodle goes to dooggie daycare two to three times a week and she's never come back with one scratch.

For the past 8 years Vail Doggie Day Spa has provided excellent care for our 12 lb. poodle mix,…read moreSadie. We drop her off into their loving arms and pick her up often brushed beautifully, energetic and just tired enough from her day of fun and engagement! We are so grateful for having this place and people to care for Sadie while we ski - total peace of mind that our little 12lbs of love is well cared for!

Great place to wash my dogs. I wanted a grooming appointment all booked up. The retail was very…read morenice with all the latest pet products.

I took my dog here to get groomed and my poor baby ended up getting kennel cough. When I spoke to…read morethe owner Jack he didn't show any sympathy and denied this being his fault. He was extremely rude. I would not recommend this place to anyone if they love their fur babies.

This is one of the best Vet's that I have ever used. Dr McGrath is awesome- so knowledgable, kind…read moreand caring. They went the extra step in helping and were more concerned about providing great treatment, than how much they billed- a refreshing changes from all the Vets that are being gobbled up by finanical buyers whose only focus is the bottom line. We have ditched our vet in Denver, and now use Dr. McGrath!

On vacation and needed a vet to look at an infected paw. The staff got us in right away and were so…read morekind. Thanks for taking care of our pup!

We felt so great taking our little guy to the Vail Valley Animal Hospital-Eagle Vail. Our boy was…read morebit by a tick and we needed to get a local vet to take a look while in Vail. Dr Tom and his staff were so amazing. They offered such great care and love for our senior fur baby. We are grateful they were able to get us an appt in the same day. Thank you Dr Tom! We enjoyed meeting you and your staff.

Nearly every pet owner we spoke to in Edwards and Vail, referred us to Dr. Charlie Meynier at Vail…read moreValley Animal Hospital. Our poor boy, Jasper, who also goes by the name, Senor Pepe, suffers from chronic ear infection common to the Golden Doodle breed. Vail Valley is our second home and our local vet where we live mostly, is extremely capable and experienced. He had been working on Senor Pepe for a year, methodically ruling out one thing after another, trying numerous remedies and antibiotics and ear cleansers. We usually got results that appeared to be positive, but always fleeting. Since we brought Senor Pepe with us up to Edwards, and he had a major recurrence, we decided to give Dr. Meynier a call. We were delighted with the responsiveness of the office staff, as this was mid-summer when Covid was raging. We were able to get an appointment right away. We brought Senor Pepe down, called when we were in the parking lot, and were greeted quickly by an assistant, who explained the process and brought Senor Pepe into the office while I waited outside listening to Billie Joe Shaver on Spotify. In about a half hour, Dr. Meynier came out to the car with Senor Pepe, and spent a half hour with me talking about canine ear infections and different ways to treat them. He confided that sometimes, just due to the breed, the climate, the environment, and the individual, there is little to be done. May of the things he discussed had already been tried without long-term success, but he had numerous new ideas, too, which we implemented. While I'd love to say that we had better success with Dr. Meynier's treatment or new ideas that we tried at home, we did not. We are pretty much resigned that short of surgery, which we'd like to avoid, that we will just have to treat Senor Pepe's symptoms best we can. The point of this review is not the outcome, but rather the genuine care and concern Dr. Meynier expressed and his generosity of time, explaining to me the causes and treatments of ear infections. Even though we are still dealing with this medical issue, I'm delighted that whenever we travel to Vail Valley with Senor Pepe, he has a great place to receive his ear treatments or emergency care by a super vet! Thanks Vail Valley Animal Hospital.