Celebrated our puppies 12 month bday and stopped by Happy Dog Barkery and was happy to see a large…read morearray of pet birthday items and "Happy Birthday" themed treats! We got his birthday hat from the barkery, but they had a good range of birthday bows, hats, bandanas. We saw they had some good sized cakes that they offered decorating happy birthday day of, but they also had smaller cupcakes (pictured with our pup) and some birthday themed cookie treats! He loved it! Will def be coming back!

We order a cake every year for each of our two labradors from this bakery since they do it the best…read morefor dogs in this area. They have various cakes with different ingredients to choose from, along with sizing and how you'd like to customize the look / messaging. The end product always comes out perfect and our pups immediately know what's in the box the moment we step through the door. Highly recommended for those who like to celebrate with their pets, they won't be disappointed! Best, Charlie

A plus for excellent customer service as well as accommodations! We had to board my 95 pound…read moreGerman Shepherd for 2 days and I booked over the phone with the owner John. He was courteous and professional, and the booking turned into almost an hour long conversation! He was very personable and we shared very interesting conversations since we both have outgoing personalities. A very pleasant guy! The staff were very professional upon drop off and my Humphrey didn't seem apprehensive at all. The prices were awesome and much better than other locations. $28 per night! Add in their first time customer deal of 50% off grooming and we were set! They made sure to fit my guy in for a late requested bath and even returned my call after hours! Very professional and dedicated! Humphrey was happy to be home, but I know he wastewater very well at Bellaire Kennels!

My husband and I are driving cross-country and needed a place to board our pup while we visited…read morefamily in the area. I stumbled across this place on Yelp and they watched Lucy for 3 nights. We added on the extra 1 on 1 time for her and a bath too. We hit traffic on the way there and they even stayed open an extra 30 minutes to accommodate us. Definitely would use again if we are in the area again!

Steer far away from this place. After receiving the response I got from my review below, I decided…read moreto call to ask for a manager or the owner. When I asked for their name, the person I spoke to said they didn't know it and there was no other information about they could give me. What?! Total load of BS. Keep your furry babies away from this place. I don't know what to say. I was looking for a new vet closer to us and was hopeful after seeing all of the good reviews here. I took my two shih tzus there for a full grooming this past weekend and I thought it had gone well. The girls were so nice and my dogs seemed happy. Then the next day I found cuts and scabs by my boy's nose and eye. Thankfully my girl is fine but now I'm worried about him. He's been making whining sounds a lot and I'm afraid he might be in pain. I'm thinking of having the vet check him out to make sure he's okay. I was so worried about taking them to a new place and asked if they were any trouble and was told no. If he gave them any kind of a struggle I feel like I would have or should have been told. I don't know yet if we will be going back. Update: Emily, I'm a bit appalled that you would think I was lying. Yes, this is where I took my dogs. And there's no way he would have gotten scabs like that on his own, especially considering he's never had them until now. Considering you would immediately come to the conclusion that I was lying or stupid enough to review the wrong place instead of apologize, I have reduced my rating. Why would I call? So you could feed me excuses like the ones you just gave? I will definitely not be returning now.

Worst customer service. Claims that bad reviews really hurt their business. Spoiler alert: it's…read moreyour attitude. There's so many negative reviews here to bring light to the real issue. Pet Smart & Petco are the worst places to take your furry pets. Therefore, I gave my business to this shop since they opened. Being rude to your customers who have been loyal to your shop speaks in volumes.

We've trusted Scott and his team at the Crate Escape for many years. Our 2 pugs are getting long…read morein the tooth (yes, pun intended) at 10 and 12 years respectively. They can be fussy and need attention and they always seem to get that extra care when we are out of town. Sometimes for a long weekend and sometimes for a long (10 day) vacation. We provide directions for their diet and when they need downtime (because sometimes it's simply puppy overload for them and they need quiet) and the staff caters to their needs. They get to socialize with other dogs big and small and are so well acclimated there that they are not afraid, not traumatized and happy to go (evidenced by pulling on their leashes to go in when entering the building). Because this is a business and dogs do have accidents, it goes with the territory there and the mess gets cleaned up. Unlike leaving our dogs with family/friends where if they mess (let's say on a carpet or floor, we feel bad). This past stay, our senior pug got sick and Scott (with our permission) took him to the vet (connected with the facility). We felt the fee was fair and similar to our own vet as we would have done the same. The point is, that with constant communication, Scott acted as our proxy and returned our boy back to us in a state of recovery not decline. After 2 days back home with us (continuing meds) he's back to his old self.

This review has been a long time coming. My Great Pyrenees, Henry, moved with us to California last…read moreNovember. Before then, he spent many enjoyable days and nights at the Crate Escape. Now, 10 months old, Henry is the best behaved Pyr I know because of his early developmental socializing with his doggie pals at the crate escape. Thank you for all of your flexibility and kindheartedness to me and my baby!

Visited the not-so-lovely PetSmart location because I was running some errands around Naperville…read moreand Aurora area, so I figured I would make a return, which, per the policy that I see online as well as on the back of the receipt, can be made at any PetSmart location with a receipt, which I had. They could also confirm by looking up via phone number connected to the PetSmart membership. I was told by manager Amy Gunderman that I had to make the return back at the original purchase store....odd. I have returned exchange-purchased items at different locations in the past, as a matter of fact, within the last 2 weeks, so why would no other store not have this issue or problem... oh, got poor customer service. They can't even uphold their own corporate policy. I won't be visiting this Location ever again.

We brought our dog into the Pets Hotel, traveling to St. Louis for the weekend. We needed…read moreaccommodations for her, and we decided this would be reliable. But when we got in the hotel, the staff was very unhelpful and obviously needed training. The lady at the desk wasn't understanding that we had proof of a shot for our dog. They lost our business in that way. Every single time since then this has happened. We drove off with our dog, struggling to find a place for her to stay

Adam and his team at Wiggley Walkers have been helping with my dogs for over 10 years. They have…read morebeen a huge help over the years doing everything from regular scheduled walks to last minute emergency walks and feedings when something unexpected came up and I was running late. They even notified me when i was out of town to a leak in my condo which would have been much worse had they not have let me know. I highly recommend Adam and his team. Your pet will be in competent, caring hands with these guys.

Dara and her team are my go-to-in-a-pinch life savers. They've rescued me a few times on very short…read morenotice. Luv them!!

I was going on a weekend trip for the first time since I brought Benji home. He's five months and…read morehas boundless energy, so I was nervous about how he'd do away from his home! Long story short, Benji did GREAT and all thanks to HPM! Firstly, as a commuting worker, the chauffeur service was amazing. They gave me a window for pick up and drop off a week in advance and were perfectly on time. You can tell that they really love their dogs upon their greeting and departure. Second, Benji loved having a huge yard to run and play in. I got a picture the first day (attached) and a video the next of him playing! It really put my nerves at ease. The price was totally reasonable and the options for grooming or swim lessons were awesome additions. I will absolutely be using Gabby and Happy Pup Manor in the future!

Would not recommend this trainer, they never return calls even when scheduled and their system…read moresends you text reminders. I was surprised as they came recommended.

This is one of those special places. It's mostly because the team is so knowledgeable, thoughtful…read moreand warm. More important than all else, they love dogs! Our pup can't wait to get inside and they shower him with love. We buy high quality treats and other things, which cost a bit, but whenever we've had something that didn't work for our dog, they took it back. Where do you find that? If you love your pet, this is the one. Well, that's what my best friend and pup, Lincoln, told me! He won't shop anywhere else. Thank you Mandy, Maria, Steve, Tony and all the crew Hollywood Feed!

I cannot stress enough how much I love this place. The staff is so friendly and knowledgeable. My…read morecat is very picky and will only eat a food that is extremely hard to find. Hollywood Feed always has it in stock, and it can be delivered to my house, which is so convenient. I just got another kitten and am so happy to have a local business I know I can rely on.