II've been taking my senior dog to Animal Medical Center since September 2023 and typically visit…read moretwice a year. Our first appointment was with Dr. Porcelli, and we've seen Dr. Rose ever since. Both doctors have been excellent. Dr. Rose, in particular, has a calm and supportive demeanor -- she answers questions without judgment and has never recommended unnecessary treatments. Occasionally, a front desk staff member may sound a bit sharp, but I don't believe it's intentional. The phones are extremely busy, and they deal with challenging customers, so I understand the stress they're under.

They have provided exceptional care for my three dogs ! And were wonderful at the end of life for…read moremy senior dog a few months back which is so difficult , but they made it easier and were so sweet ! We have a new dog that will also be going there now ... very happy with their care !

Claudia is the only pet sitter I have hired since the first time she looked after my fur babies…read morelast year. I have 3 cats, 2 of whom are older and require special food and daily medications. It often requires a lot of time and effort to get them to eat enough but Claudia manages it with no apparent trouble. She's the only pet sitter with whom my cats don't lose weight while I'm gone. Recently, my husband and I were away for nearly a month and Claudia took excellent care of my boys. One of them was having health issues and Claudia noticed a change in his behavior and immediately notified me so I could touch base with his vet about it. She ended up taking him to multiple vet appointments while we were gone and had to give him several different medications, even noticing a side effect of one of the medications. I cannot recommend her highly enough.

Claudia is a wonderful cat sitter. She's taken care of my cat for 2 years. She sends daily updates…read moreand photos. It's clear Claudia loves animals and treats them like her own. Thanks, Claudia!

UPDATED REVIEW I…read morefeel for Patricia L., and empathize. After we moved our kitty to another vet (Metropolitan Veterinary Center, 15th and Michigan) in July 2024, we found out the poor creature had very bad kidney stones and possible diabetes. As much as Dr Jeremy Williams examined her, he NEVER said anything to the effect that we should take her for kidney screening after she had multiple UTIs. We took urinalysis tests and other screenings. We had to switch her to kidney food by Hill's Science at some point, and control her blood sugar. In July of THIS year she became sick again with an infection, and the emergency vet did a lot of VERY expensive tests and found SO many things we did not find, not even the 'new' vet! I think the ER doc wondered what the old vet was even doing that they didn't find this many problems. I don't think this location nor the Stony Island location has the equipment to find anything serious. We had to put her down as all the problems she had at such an advanced age (15 or so) would have made her quality of life so poor. If we had moved her to the other vet sooner I am 99% sure we would have avoided more pain and discomfort for her. Avoid this place if at all possible, here AND Stony Island. We are hoping their certification becomes revoked!

While everyone was very pleasant....I have had to call them TWICE to get the results of a $92.00…read moreurinalysis that should two days at the most to process. Still nothing. All these corporations buying up neighborhood Veterinary practices look all sparkly and shiny....but the prices triple, they constantly try to "upsell" you, meanwhile they can't manage to follow up on a simple lab report. Not a good look.

Our experience, and our dogs experiences, have been amazing. K9 always goes above and beyond... the…read moreamazing staff, the training and certification of all staff, the programs and services offered, and how they focus on a safe and engaging environment

I can't say enough good things about K9 Tailshakers in Frankfort!!! They are absolutely…read moreincredible. Every time you walk in the door, you are greeted with a huge smile. Our dog has been boarded there several times and this last time they went above and beyond my expectations. They treated our dog like she was one of their own, went out of their way to make her feel comfortable and not miss home so much. The ENTIRE staff are so great and all deserve a top notch recommendation. The owner Jan, went above and beyond to make our girls stay a happy one. I would HIGHLY recommend this place for daycare/boarding/training, they are the best you will find. Great job K9 Tailshakers, you outdid yourselves. Thank you from the bottom of our heart and Emmie's too!!!! We are so grateful.

(VERY DISAPPOINTING EXPERIENCE)…read more My mom already left a review, but seeing how upset she was over this situation made me feel like I needed to speak up as well. I contacted Beverly while we were at the animal hospital after our dog suddenly couldn't walk following his grooming appointment. I explained that we've been loyal customers for years and that this was a serious situation. Instead of showing concern, her main focus was on making sure her groomers got paid. She denied that anything had happened and said we would need proof from the vet to even discuss a refund. She also mentioned the groomer specializes in senior dogs, which made the situation even more concerning. She then chose to call my dad instead of continuing to speak with me, even though I was the one communicating with her. When my mom later spoke to her and explained our dog had a seizure, Beverly questioned how the vet would even know that. When we offered to provide documentation, she said it wasn't necessary but still refused to take any accountability. This experience showed a complete lack of care and professionalism.

This is the best place I ever been to my dogs look so nice and beautiful I will definitely come…read moreback this this lady name patty was very nice and this lady name Kelly was nice to

This place is nothing fancy, but it really doesn't have to be. Brandy is the owner and she does all…read morethe dogs herself and only does one at a time. She hand dries all the dogs and prides herself on taking great cares of your "babies". My dog is more than a handful, and she was great with her. I've seen lawn crews who couldn't manicure as well as she hand scissored my dogs fluffy tail. Outstanding and very reasonably priced!

I will never take my dog anywhere else to have him shaved again other than here!…read more I have a high stressed dog-aggressive chow/german shepherd mix. I called a bunch of places to find somewhere that he would be alone and have no contact with other dogs. She made sure she would have no other overlapping appointments for the time I brought him in. She treated him like a child. Brandy is so great with dogs, she is truly amazing. I have never trusted my dog with any stranger like I have with her. I gave her a large tip, and she didn't want to accept it, but I insisted. So she gave me a bottle of the oatmeal spray she uses on the dogs. She is definitely in this for the pleasure, not 100% for the money. I highly recommend this place to anyone who has a hard time trusting their dog with just any groomer!

Short story: Go to Pawfect Cuts. not here…read more If im being honest i would give this place a zero. I was taking my dog here since he was a little puppy. Every time my dog would walk even close to groomers he would growl and tug to go back home. Initially i thought it was just a dog being a dog, but i stopped taking him here and started taking him to Pawfect Cuts by cup of joe in downtown frankfort and i learned from the new groomer that my dog has developed grooming anxiety from the groomer at Pedigree junction. So not only was did my dog traumatized here, the cuts being given were not good at all and he would often come back with nails not being cut. Over all not a good experience, and would not recommend taking your dog here and if i could press legal action i would.

Brought my dog in for a bath and nail trim. Owner is very knowledgeable on the different breeds…read more I've been coming here for years and have only had good experiences. My dogs have always been happy and that is what is most important for me so I would definitely recommend.

Love this place! They're always very willing to help. From rescheduling appointments to answering…read moresilly questions as a new pup owner, they have made this very simple and easy. Highly recommended the team at Four Seasons! Thank you all!

I brought my dog in 2 year old French bull dog for observation. He wasn't able to walk. The vet…read moretold me oh I'm sorry he probably won't ever walk again. She told me the only chance to save was to drive to a neutralist doctor in Illinois. She then said I needed an xray to determine the life expectancy for my dog. They charge me $400 to give me wrong information. The vet indicated to take him right away there or I wasn't going to be able to reverse the issue hurry she said before 24 hours. I prayed and went home. I made my dog salmon and rice and he got up and ate and then outside to use the bathroom. He changed his mind. lol. I will never go back to that vet they are scam doctors.