We've tried so many dog hotels and daycares across West Hollywood, and our Maltipoo, Bailey, hated every one of them. He was anxious, distressed, and would run straight back to us the moment we picked him up. We truly believed he wasn't a "daycare dog." Dog e Den Hollywood changed everything. From the very first visit, Bailey walked in excited and confident. Now, four years later, he still gets thrilled the moment we pull into the parking lot. Watching him run toward the staff instead of back to us is something we never thought we'd see. It still makes us emotional. One of our favorite parts is the daily report card they send. Every day we get a thoughtful update with multiple pictures, letting us know how Bailey is doing, who he played with, and what kind of day he had. Those photos mean so much to us and show that they're paying attention to every dog individually. The dog cam adds even more peace of mind. Being able to peek in during business hours and see Bailey playing or getting cuddles is something we rely on and appreciate deeply. But the true magic of Dog e Den is the staff. They don't just supervise dogs. They love them. They give hugs, kisses, attention, and genuine affection all day long. Every single person here is warm, kind, and invested in the dogs' happiness. You can see immediately that they truly love what they do. The facility is always exceptionally clean, and you can actually see the staff cleaning throughout the day. Their attention to hygiene and safety gives us complete trust. Bailey absolutely adores Dog e Den, and so do we. After four years, this place has become an extended family to us and a second home to our little guy. If you want a daycare where your dog will be loved, safe, happy, and truly cared for, Dog e Den Hollywood is in a class of its own. read more

Drop offs should not be as hard as they are. If purple head girl is there- plan to wait and have to call/knock to be helped. Today 2 girls were in the back on the other side of the door but I had to call and knock and wait 10 minutes making me super late to work. I spend 1/10 of my income at this place, so I need to get to work to afford this place. Purple head told/yelled at me she didn't care if she was making me late and called me a bitch as she was going to the back. She has a horrible work ethic and personality and intentionally goes out of her way to make the interactions between her and I slow, disrespectful and frustrating. She or the store needs to figure out time management during high peak drop off times to avoid disrespecting their customers time. Please do better Dog E Den read more

I have been bringing my two dogs here for grooming for years, and unfortunately the experience has really gone downhill. I have one dog that is about 70 pounds and another around 45 pounds. Based on the pricing listed on their website, I expected the grooming to be approximately $75 and $65 plus my tip, as it is posted on their website. Instead, I was charged nearly $200 for my 45-pound dog and $150 for my 70-pound dog -- with absolutely no warning, discussion, or approval beforehand. What upset me even more was how the situation was handled when I called to ask about the charges. The woman with purple hair I spoke with was rude, dismissive, told me "the card was already charged," and then hung up on me. I notice I am not the only one complaining about her. If this is how customers are treated when they simply ask reasonable questions, it honestly makes me uncomfortable thinking about how things may be handled behind closed doors with the dogs themselves. My dogs have always seemed anxious going there, and after this experience, I can't help but question why. Pet owners should be aware and proceed with caution. read more

This place is awful. The counter desk person (woman with purple hair) is always extremely rude. She always looks upset and comes off really condescending when speaking to you. What should be a quick pick-up or drop-off turns into an uncomfortable experience for no reason. I go there out of convenience because it's close to where I live. But anytime I have the opportunity, I go somewhere else to avoid the negative interaction. I've also heard this person yelling at my dog while I was waiting to pick him up. That was the last straw and I am no longer going. read more

They advertise the monthly membership by including a free grooming. When my grooming was cancelled, they refused to ACCOMMODATE me for another appointment. They offered to reschedule. However, rescheduling for a time that works for them is very different than accommodating the person who they just inconvenienced. Not okay. I feel cheated and like my business does not matter to this place. read more

I love Dog-E-Den for their collective services, attention to detail, and flexibility. My pup always arrives excited to play and the webcams keep my mind at ease. Their grooming services were great as well and my pup came home with the cutest bandanna! read more

They don't know how to groom dogs here. They butchered my dog's fur, it looks like she got caught in a lawnmower... I decided to try this place once and I regretted it... the grooming was very poorly done. read more

We've trusted Dog-E-Den Hollywood for years for long and short term boarding. Recently, I suffered a serious illness making it impossible for Ginger to be properly looked after at home. I cannot express the peace of mind I had knowing she was well cared for and loved. The pups are free to roam around with other boarders. Check in during the day and watch her on webcam, and receive a daily report card with photos. Daily walks are am option. The mangers and staff are kind and promptly respond to messages. This is the only place I would ever trust to take care of our Ginger read more

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I'll preface this by saying that we are "those" millennial dog parents. Our dog is our baby. We research everything we give him ten hundred times over. Friends ask us how our dog is doing before they ask how we're doing. We have custom-made pajama pants with our dog's face on them. You know. Those people. So please trust me when I say that I do not leave our Obi in others' care lightly. I COMPLETELY and FULLY trust Dog-E-Den. We've been going to Dog-E-Den for the past 2 years, ever since I moved to Los Angeles from NYC. Dog-E-Den came highly recommended from my sister and it is bar none the best daycare we tried. Obi comes in for daycare, boarding, and grooming. We know that when he's there, he's cared for, loved, and catered to. All of the staff is GREAT, really friendly, and they each intimately know and care for the dogs. They also have a webcam that's on during their store hours and I like watching on webcam more than I like to admit. They really cater to each dog's needs. Ours is a bit of a wild child, and they know his strange intricacies, let him have fun, and don't try to change him. I do try to call at least once a day when he's in boarding and the staff is always happy to tell me how he's doing, and they're real updates, like they'll share stories of how he's doing and which dog he's playing with the most. Plus, we have the webcam and get a report card a day, which includes how much of his food he ate. They can be strict on vaccines and the behavior test, sure, but we are grateful for that. We WANT them to be strict on those! See again: we are very protective of our best friend!! We have nothing but love for the whole staff. Plus, the grooming and groomer are also great, and quite possibly the most affordable groomer in the area. Obi also recently stayed overnight during the LA heatwave while we were at our friends' wedding in NJ, and the air conditioning in the facility was GREAT. We strongly recommend Dog-E-Den for your pup! read more

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My dog had a flea bath that caused serious skin a d toxic problems. When I reported this, the Assistant Manager tried to bla.e everything except the flea bath for my dog's problems. She e en asked me what I wanted them to do. I said I wanted the bath washed off. Her response was to say she'd schedule a bath AND I WOULD HAVE TO PAY FOR IT. I hung up on her read more

I get my senior pup groomed here all the time! In general, he hates baths and grooms but they tell me he's a good boy and he's never come back home with any issues. He almost always get a cute bandana to wear afterward, and he smells so good! I love how soft they make his fur, and how short they get his nails without quicking them. We have wood floors at home so the shorter nails are a must. The pricing is really reasonable, and it only take an hour or two to groom him. read more

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Beyond upset! ... warning! First and foremost I am not someone to post any bad reviews that can affect a business, but my experience was so upsetting I have to share as a warning. I have been bringing my puppy here for about a year for grooming as well as my other dog. I started taking my puppy here after a bad experience I had with another groomer where I didn't understand what a shave down meant. Was mortified when I got her back but at least in hindsight, they had consent forms and actually cared about my confusion afterwards and handled it much better. My puppy is admittedly difficult to groom as she gets dirty and mats easily but after my first bad experience with a groomer I explained my sentiment to the Dog E Den groomer. She shaved her down EVERYWHERE - did not call me for approval, she had cute hair on the top of her head - gone! All hair gone. I do not even recognize her. This same groomer handled her previously and even in February would not take her saying we needed to go to a vet to get a shave down that would be safer and more comfortable for my dog. That was respectable. And now this time given the troubles I have had with her, she didn't even leave a hair on her head. Complete shave down without a phone call or any indication letting me know she was going to do this. Anyone who has experienced this knows it takes months to grow back and it is a deeply personal thing when your dog looks entirely different than before. She could have called me but even shaved the matted areas and brushed her out in others- she didn't care to and decided the quickest and easiest thing would be to shave her WITHOUT MY CONSENT OR CONSULTING ME!!! When I picked her up, I said I want to talk to the groomer and sat down on the floor in absolute panic and dismay. I was so upset and had to break the news also to my boyfriend and partner that this is happened again. The groomer did not even have the decency to take a moment and walk out and talk to me She said that she was grooming another dog and it would be 20 minutes before she could come out. Following that I decided to pick up my boyfriend who would also want to be involved in this situation and came back to discuss this with the groomer. She was on edge would not take responsibility whatsoever and immediately dismissed the situation, lied about my instruction and actually said there was no manager available and went so far and extreme as to call the police to get us to leave. Absolutely psychotic!! There was one person at the front of host stand, who was listening to what we said, and understanding of how upset we were. The groomer came back probably pretending she was on the phone with the police - as if they need to waste time on something like this?? Another employee there agreed with me as well. They refused to call a manager and said there wasn't one. Additionally I also take my other 10 yo dog in and she did a hack job on her as well who has always looked great with this groomer. It's like someone cut certain parts with scissors showing her neck which was chopped up in random parts- but at least didn't shave her down. So please beware! I thought I could trust this groomer as she's done both of my dogs for about a year now and trusted she understood my needs for both dogs. Just beware! It almost felt personal or like a vendetta. Horrible service, angry groomer, disgusted with this place and how they handled it. read more

Dog-E-Den Hollywood - Post groom - different dog - Pet Groomers Near Me - Los Angeles, California

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This is an incredible place for your dogs daycare! I take my dog 3-4 days a week here, and it's worth every penny! They had a free week promo and it was the right decision to keep bringing my dog here after that! First-The location is right off sunset Blvd, right on the corner. It has glass windows for the big dog side and the small dog side so it's always a joy to walk by and see the dogs! They have a lot of space on both sides! My pup loves it here, literally 5 min away she already notices buildings and knows where we're going and gets so excited! The even better part is they have live feed cameras to watch your dog while you're away at work etc. They also offer boarding and the prices aren't terrible! Second-The staff is top notch. Every time I bring my dog in they know her by name and are always happy to see her! I feel safe and comfortable leaving her there and I'm a pretty protective dog dad! They keep the dogs safe and are always on point with feedings and love playing with the dogs. They take pictures for you of your dog and email you a "report card" and I save a lot of them and it's always good to hear good feedback. I HIGHLY recommend this place! read more

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We love Dog-E-Den! My dog gets so excited to go every day and play with his friends. The whole staff is very friendly, and they always make sure to let you know if they notice anything out of the normal going on with your dog. I love that I can check in on my pup throughout the day via their webcams. They also offer an unlimited package, which is a great deal if you're bringing your dog there regularly during the week. Highly recommend! read more

It was my 10 m/o Standard Bernedoodle's second visit to the groomers today. Normally I wash and brush Lotte at home, but her hair had grown really long and it became increasingly difficult to brush her properly. After spending 10 days with a dog sitter over the holidays and probably not getting brushed the entire time, she had several pretty big matted areas in her cheeks and chest, so it was time for professional help. Lotte's very first grooming appointment before her spay surgery had been a success at Dog-E-Den, so we went back to the same groomer, Cinthia. My puppy is still young and quite nervous in new situations. Cinthia took her time and went slow during both appointments to help Lotte feel more comfortable. She followed my wishes regarding the haircut, and I've been very happy with the quality of her work both times. A HUGE deal for me is feeling confident that my dog will not be able to get out from Dog-E-Den and get lost (this actually happened to one of our late dogs at a different place, years ago. Ever since then I pay attention to things like double doors and overall security. Dog-E-Den looks as secure as a bastion!) Front desk staff is always friendly and helpful. Pricing is competitive, and I like that the price list is posted on their website, so there are no surprises. Thank you, Cinthia and Dog-E-Den! read more

Dog E Den was such a great experience. Premier customer service and a very talented groomers staff. We will definitely be back. read more

Dog-E-Den Hollywood - Pet Groomers Near Me - Los Angeles, California

My dog has a severe separation anxiety & that's the reason why it's hard for me to leave him home alone. First time coming here for doggie daycare, I had to pull my dog to get inside Dog-E-Den but after 2nd day he started to get used to and happy seeing his friends. This place is super clean and I can see on the camera (oh yes you can see your pup remotely) how frequent the play area is being cleaned. I feel safe leaving my small dog here since there's always someone in charge and small dogs have separate area. Report card + pictures are sent daily. BTW the employees are super friendly and accommodating. read more

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I'm so sad to give this place a bad review as the folks are really very kind. But the state my senior dog was returned to me cannot be ignored. After three nights being boarded at Dog-E-Den, my sweet boy came home absolutely lethargic, dehydrated (drank two full bowls of water when we got home), limping, smelled terrible, and a coat full of mattes and actual twigs with thorns stuck in his paws (we had him groomed the day before taking him here). It took him three full days for his personality to come back or even for his tail to wag when pet. Then, after four days of being home, the dreaded kennel cough showed up. I realize kennel cough is a risk you take when boarding a dog, but with all of the other upsetting issues, I simply could not leave this unsaid. While he was being boarded, I would check the camera periodically throughout the day. The people seemed to treat the dogs kindly. They would clean up messes quickly enough. But it's clear they are cleaning up with dirty mops and not spraying any disinfectant on spots. Which would explain the strong urine smell when you walk into the place (when I went in for his temperament test they had a huge fan on and several essential oil diffusers running). My dog was seen just laying down and was rarely engaged with by the people, even if he followed them around. Also the cameras are turned off in the evening, which was not explained to us and I find suspicious. We will never, ever return to this place as we feel our dog was neglected (at best). read more

I was on the search for a boarding spot for my puppy (4 months old) and came across this neighborhood find. Filling out the necessary paperwork was a breeze after the initial outreach on the website. Soon after, I called to set up a temperament test. My puppy is very shy and we left her for a few hours. When we got her back, she clearly has a good time! We took advantage of the neighborhood deal and have brought her in for a week. The staff has been super attentive, she's always energized to go (and sometimes sad to leave). At the end of each day, we've received quality report cards and we've enjoyed having access to their camera footage throughout the day. I'm comfortable with their facilities and care and can't wait for her to enjoy her boarding experience. read more

I'm sure it's a fine place; the staff just needs to be better aware and better aligned if its policies. I called to reserve some time for boarding and got acquainted with the receptionist - told her about my pup, vaccination records, breed, age etc., and was met with no probs! Just register online and schedule your temperament test, so I did just that. Fast forward a two weeks later when I'm scheduling the test and am now told that cane corsos are apparently restricted and cannot board. No context, no meeting the puppy, just no. What Fred then suggested was for me to go to my vet and ask them to change my dog's formal documentation to say mixed breed so that "insurance will let us." I won't even comment on the fact that he's openly sharing that they normally practice insurance fraud, but to ask a customer to ask their vet to lie on paper is really bizarre and off-putting. If you're lying to your insurance company about dogs they consider high risk, are you even taking proper care in assessing these risks, or asking people to have paperwork changed so you can get the booking? Anyway. Nothing I said would've implied i was desperate for a boarding place or in immediate need; all Fred knew was I was a new customer preparing for my first reservation with them. Anyways. Wary of the enthusiastic compliance bending and how far it may reach (if you're open to gaming and lying to your insurance provider, how honest are you with your customers requirements?) and lastly, sorry, large breed owners - we are not welcome. read more

We bring our dog, Kayla, here and she really loves it! She is a medium sized mixed breed dog and she goes in both the small dog and large dog rooms. She sometimes has anxiety in new places, but the staff at Dog-E-Den made her feel comfortable right away. She always seems happy when we drop her off! We also love that we can log in throughout the day to check in and watch the dogs play! Thanks, Dog-E-Den! read more

Had a full groom on my long haired Chihuahua. Service was quick. The cut was nice and the groomer was very friendly.

My pup Cheyenne has been going to daycare here for about a month now, and we are absolutely loving it! She starts going crazy the second that we pull up and pulls on me all the way to the door. The facility is beautiful, clean, and very spacious. My girl can be shy with strangers and the staff has done a wonderful job making her feel comfortable and safe. Every time I check the cameras she's having the time of her life - or getting some tickles! Also, the cameras are a HUGE plus. I always worry about her when I'm at work, so it's nice to be able to see what she's up to and see that she's ok. From the cameras, to the daily report cards, to the wonderful and caring staff and clean facility - I recommend that you give it a try! You and your pup won't be disappointed. We can't wait for our next visit and to try boarding in the future! read more

Dog-E-Den Hollywood - Living my best life! - Pet Groomers Near Me - Los Angeles, California

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I've been using Dog-E-Den Hollywood's daycare, boarding, & grooming services since I first got my dog Luna. I can't say enough wonderful things about this place. The staff is top-notch, the groomers do a fantastic job, and they even have additional visiting services like training, teeth-cleaning, etc. My dog absolutely loves this place and always tries to go in when we're on a regular walk. The staff know her by name and I always know I'm leaving her in caring, loving hands, which is great because I'm a guilt-ridden first-time Dog Dad. They're very strict about vaccinations (which is great), and I get to check in on my pup throughout the day via the online webcams. If you love your furry friend and want to leave them in capable, caring hands, you can't go wrong with Dog-E-Den. read more

Dog-E-Den Hollywood - A quick screen-grab from the daily report-card! - Pet Groomers Near Me - Los Angeles, California

I inquired about grooming rates through Yelp, and Gene was very responsive and extremely helpful in answering all of the questions I had being a dog mom who was going to be grooming her pup for the first time. Kobe is a Pomeranian and a cut was much needed (his hair was getting very long around the face and it was getting too hot for him and all of his fur). Making an appointment was a very smooth process. Daniel from this location contacted me and we were able to get Kobe in for a grooming with Cinthia. I was actually looking forward to taking Kobe after the appointment was made. The location is very clean and the staff there are very welcoming. We were greeted by both Daniel and Cinthia and they were both very sweet! Cinthia listened to what we were looking for in a haircut for Kobe and she was quite knowledgeable of what would be the best options to ensure Kobe got a good haircut without risking the possibility that a short haircut for Pomeranians might have on their coat and gave us her honest suggestions. My husband and I felt that she listened to our concerns and requests and we felt comfortable leaving Kobe in her hands. It took about a little over an hour and we were called to pick him up soon so we headed over there and Daniel brought Kobe out and he looked so well groomed! All of his dead hair that was growing out of his face was nicely trimmed and his entire body was so soft and still fluffy and we couldn't have been happier! I know they just opened this location so they are offering some wonderful promotions (for a limited time I'm assuming). read more

Dog-E-Den Hollywood - A week after his first groom with Cinthia! - Pet Groomers Near Me - Los Angeles, California

Simply the best place to take your dog! Our pup is a rescue with many challenges. He LOVES dogs, but can get really nervous (and growly) around people, but the staff at dog-e-den is taking such great care of him, it's simply amazing. He's been going to dog-e-den Sherman oaks for almost two years now and has really come out of his shell there, making more human friends than we ever thought and now, because it's more convenient for his humans, our pup is transferring to dog-e-den Hollywood. That can be pretty stressful for a scared dog, but the staff in Hollywood is just as caring and committed to keeping your dog safe and comfortable. And if your scared, nervous puppy suddenly starts pulling on the leash to get inside, you know he's loved and loves being there. Oh, and the clean facilities, report cards and live cams are only icing on the cake. Seriously, bring your dog here and if you're hesitant because it's a new business just check out reviews for the Sherman oaks location! read more

I love this place! They are so kind and care really well for my dog. He is a rescue and nervous and you can tell that they genuinely love the dogs. He isn't just a pet to them. We have used the grooming service twice as well and he comes back smelly amazing! Thanks Dog-E-Den!! read more

I returned to Dog-E-Den because of a good experience. This time unfortunately so. I paid $115 for a full groom , shower, dry and a sheepadoodle teddy bear cut. I explained to the groomer what I wanted. The whole session was done in less than 1.5 hours rather than a 4 hour session last time. They decided just to shave my dog saying it's too "matted" as en excuse, without giving me a call even to discuss. The dog came back traumatized. There were lots uneven spots and scratches on belly, tail and other parts I couldn't even see. I run business myself and couldn't get over the fact that I should let the owner know in case they have a new groomer who's not performing to standard. The owner has a receptionist call me, completely procedural and not genuine at all. There is no follow up, no further discussion, all excuses. I was promised a call back for 5 days but I guess they've moved on. They charged me for "dematting" (simply because the dog has thick curly fur not that I don't brush it daily. I know what Mat means). Ended up completely shaving the dog without letting me know as it's just easier for them. I never understand why people review business poorly. I would like for everyone to know about this business practice. The follow up and care for return customers are very disappointing. Maybe they don't care about one customer who only returns once every 3 months, but they left me with a dog that will take 3-4 months to fully grow a coat. I would not return again. I would want my money back. read more

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They're very good with our dog. We've been taking our dog to Dod-E-Den Hollywood since 2021 and we really love their service. Our dog is well taken care off. We're very satisfied with the service and price very affordable. read more

My dog (Samoyed & Chow Chow mix) had a wonderful grooming experience with Cynthia at Dog-E-Den! Cynthia gave my dog the exact cut I described. She is a talented and friendly groomer! Upon pick-up, Cynthia made sure to tell me that she noticed my dog was having some urinary symptoms while being groomed. I truly appreciate her bringing this to my attention so that I could subsequently schedule a vet appointment. It was a pleasant experience scheduling the grooming appointment with James over the phone. He masterfully managed all aspects of my appointment: scheduling, updating vaccination records, drop-off, payment, and pick-up. He also made sure to pass along Cynthia's observations of my dog's symptoms so I could follow-up with a vet. Thank you Cynthia & James for being so caring, for the great communication, and for the beautiful cut! read more

The absolute BEST dog daycare. My pup, Jovi, can be a handful and while he is full of love, he requires a lot of attention. The last time I came to pick him up, I walked up to see one of the staff cuddling him in the window. Like did they plan that? I could not imagine walking up to a better sight. The few times I've dropped him off, he pulls me towards the door and seems to genuinely love spending time there. So happy I found this place and would recommend it to absolutely everyone! read more

Never have to worry about my baby when he's in their hands! Such friendly and knowledgeable staff that genuinely care about all the pups they look after. Thank you DED! read more

My boyfriend and I have recently got a Shiba Inu puppy named Kuma in early September. We wanted him to socialize sooner rather than later so we started looking for nearby doggy daycares that we believed would be safe for Kuma. The sign up process is simple and easy on the website. There are a number of vaccinations they require. Once you sign-up online and include the paperwork of the vaccinations, you can schedule a temperament test where they bring your dog into the play area and see how your dog interact with other dogs. Once they pass, you can start bringing your furry best friend in for daycare and boarding. They separate the dog rooms by size and there's plenty of space. They have cameras that I can access during doggy daycare hours. The staff is always present to ensure safety and cleanliness. Kuma's first day was yesterday and I can tell when watching the cameras, he is slowly opening up because it looks like he made friends with the long-hair cream colored Dachshund. :) My boyfriend biked on his way to work and happened to realize he was passing by Dog-E-Den. He was able to see all the dogs through the giant windows and saw Kuma playing happily! At the end of the day when I picked him up, I received Kuma's report card and pictures taken of him from throughout the day. He started off the day trembling in my arms, but after seeing how happy he was through the cameras and when I picked him up, I'd have to say his first day was a success! We can't wait to bring Kuma here again. :) read more

My friend recommended Dog E Den in Hollywood since I was babysitting my buddies chihuahua but due to work needed to find a place to board the little pup for one day/night. Obviously, I got it approved by the owner - work things do come up and I am glad I found a last-minute housing option that seemed legit. The place is clean, the staff is friendly, and I felt confident enough to leave the shaky chihuahua in the hands of these professionals. They provided me with what they call a "daily report card" so I had pictures of Chiquita throughout the day/night along with all meals provided and outings. They also have several around the clock webcams so I was able to check in on my breaks to make sure she was doing alright. Being responsible for a 2 lb dog is very frighting but they had small dog areas so she was with her kind and not being attacked, thank god. I opted for the grooming right before pick up since, why not? They did an excellent job in taking care of her and when I came to pick her up she was all clean and sparkly - but still shaking lol. If you have a dog and need to find a quick boarding situation that won't disappoint - this place works. I'm with it. No issues, thank god. read more

I drop my dog off here for daycare several times a week and am always met with exceptionally professional and friendly greetings by the team. Fred, Cassie and Irwin go out of their way to make me and the pup feel welcome and taken care of. I suppose more importantly for people reading this, my dog is always excited to arrive and exhausted by the time I pick him up. read more

Best daycare ever!!!! My golden retriever loves coming here and playing all day long! The staff is soooo amazing, love them! Thank you guys!!! Xo read more

I took both my dogs here for boarding while I was away for a few days. Both my dogs came back with an eye infection. When I called to ask if something had happened during the stay, I was rudely told that the infection couldn't have possibly happened from their center and they would call if something happened. I did not accuse them of anything. Just wanted to see if something happened. Also-if my dogs are sick, the other dogs they were around are likely sick too-so they should have contacted the other owners to be cautious. All I know is I took two healthy dogs and got two sick dogs that are now on antibiotics. Their rude service did not help. Will never return here. read more

I always see a lot of dogs at day care. I'm guessing they're good with day care but as for their bath and brush. Horrible. I picked up both my dogs. They both smelled clean but one of them was not brushed at all. She had eye boogers still stuck to her face and the other had poop on her butt. I'm positive they only washed their body and avoided all the other areas. Anal glands were not fully expressed. It was convenient having a groomer close but sadly I won't be coming back. I'll stick to Rockstar Rover. Update: My pup got a bad ear infection. My Vet said it was from water getting in her ear and was not dried properly. Thanks dog e den for a $180 vet visit. read more

Definitely stay away from this place. First of all, should be a red flag that their current promotion is 1 week free. Not common for doggy daycare and it says they need customers BAD. Makes sense as there are so many poor reviews on yelp. Before reading the bad reviews I registered for a temperament test for my dog and completed the application which included vet records. I called them after I submitted the app and I cannot believe how rude the man who answered the phone was. My dog is up to date on all of the required shots and the vaccination records clearly state the date they were administered. The man told me that the records were "unclear" and that the format of the document was "unacceptable," though it was a medical document straight from Banfield. Anyway, his tone was very condescending and he interrupted me many times. I do not trust this type of person to be responsible for the wellness of my dog for daycare or boarding. And the issues people have wrote about on yelp are horrifying. Will be taking my business elsewhere :) read more

My pandemic pup is seldom without her people but when she is we only trust her to Dog-E Den. She gets people cuddles and attention alongside lots of pup friends. We can check the cameras to see how she's doing or wait for her daily report card with pictures. read more