Took really good care of Toby when I was on Vacation. Extra walks, play time with a new friend and…read morehe came home sparkling clean after his bath on departure day.

I am EXTREMELY picky where I take my 4 children. As a professional dog groomer I know what the…read moreanimal industry is like and what can be hidden. This place is fantastic. Small (great because you know they won't be overwhelmed), privately owned, owner lives on property, gorgeous location, CLEAN, huge runs, secure and safe. I drive an hour to get here because the places closer to me don't pass my inspection. She kennels them across from each other so they can see that their siblings are there with them. When my Chihuahua had gotten bad diarrhea (separation anxiety from me) she called me and allowed me to pick up everyone even though it wasn't a normal pick up schedule and bathed them when they all danced around in the poo. Worth every penny to know my kids are safe and in caring hands while I'm away.

Used to take my pet here, but no longer will as the last time I left my pet there she had…read morelarengitis for a good week! They have been going downhill for some time now!

I recently boarded my two German Shepherds at this establishment and was given a price. Upon…read morereturning the elderly woman at the front desk said that I owed more and that I was wrong and kept inferring like I was lying. Eventually after dealing with her combative nature , I asked to speak to the owner. The owner was very nice and apologetic, and I informed her how her employee was treating me. I then ended the conversation with the owner and I told the employee that I did not appreciate being talked to in this manner and that her customer service skills were lacking. The elderly woman then laughed out loud. I told her that laughing at a customer was unacceptable. She then said she needed me to come to the back to get one of my dogs because she didn't want to deal with him. I then had to go in the back and bring my dog to the car. When I returned to get their food and belongings she didn't even hand them to me, she just had them lying in the front room. I have never had any prior issues with the owner or Rachel who both do great with my dogs. I will not be returning to Howland Pet Resort if this rude employee continues to work there.

Erika is the only person I trust with my girl, Maggie. She comes and takes her for walks and hangs…read moreout 4 days a week while I am working. Maggie is a golden retriever (in the pic above ) and deserves all the cuddles in the world....and so does Erika for being her second best friend! Thank you to Friends Indeed for taking care of my girl when I can't. I can't recommend this place enough!!!!!!

From the owner: Entrusting your pet with someone is a very big deal. You can rest assured that with me as their…read moretemporary companion and guardian, that your pets are safe, well cared for, and will get as much love from me as they’d get from you! My passion for animals started when I was a child, brought me up with training GSDs with my mother, and landed me in the veterinary care profession for over half a decade! •Someone to walk your dogs for you in the rain or snow? •How about transportation to the vet if the only available appointment is during your work hours? •Finally be able to take a last minute weekend trip? I’ve got you covered! With competitive prices as low as $25 and holiday deals sweeten the whole package, you can rest assured that your pets are my top priority!

I am rating this in terms of how much my dog enjoys coming here. This is the first place where my…read moredog is no longer nervous about coming here after his first couple visits. At all other kennels, he would be SO nervous as we pull into the parking lot. He acts as if he is just visiting a friend, when I leave him here... also, he eats normally. At other kennels he was too nervous to eat and I would get back nearly all the food I brought. My pup is a very healthy 13 year old dog, so he has had quite a few years of trying out different kennels. This is the happiest he's ever been at a kennel.

She is a compassionate and reliable caregiver! My boys love her and look forward to seeing her for…read morewalks.

From the owner: I have many years of experience working with many different kinds of animals. I also have…read moreexperience working as a dog trainer and at a boarding facility. I know first aid and cpr for dogs and also know how to administer medications. (Including insulin, etc). I am well versed in dog body language and comfortable with shy/fearful/reactive dogs. I love all animals and will treat them just like my own!

We have been taking our two dogs here now for about the past two years for grooming services. The…read moreowner does the grooming and does a fantastic job taking care of our grooming needs for our Peek-a-Poo and our Bernadoodle. In addition, we have used this place to board our Bernadoodle when we go on summer vacations and take out-of-town trips. The place is always clean and she requires copies of your shot records to make sure your pooch's shots are up-to-date. On one occasion when we picked him up, the owner said she had to throw away his dog bed because he made a mess of it. While I didn't ask, I just assumed he probably tore it up by chewing on it. On our most recent visit just a few weeks ago, she had to throw away the pillow that we left however she did wash the blanket we brought with him because he soiled it. The prices are great and the staff is friendly. Plus, my dog never seems anxious, distraught or unwilling to go with the staff when we drop him off which tells me he is being treated right. We will continue to use their services in the future.

The staff at this kennel are knowledgeable and polite. I was able to call and speak with someone…read moreregarding prices ($14 per dog, per day - not bad), pick up/ drop off (Monday thru Friday 8-5, Saturday 9-12, no pick ups Sunday), and required shot records (rabies, bordetella, distemper, the usual). Everything about this seems perfect. I went to tour the facility and was happy with the overall cleanliness and the fact that they separate the small dogs from the larger dogs. Our 2 dogs were able to be kept in the same kennel which was perfect bc our older dog gets a little anxiety when he's alone. We dropped them off on Thursday afternoon and picked them up Monday morning. When we got there our dogs bedding was saturated in urine, water, wet dog food, and possibly feces. Due to the uncleanliness of their bedding after only 4 days, we won't be sending them back when we go on vacation for a week in September. I was pretty disappointed in this since these are by far the best prices around the Youngstown area but I guess you get what you pay for.

In my opinion, this is the best dog grooming service in our area…read more They are very kind and gentle with our dogs. Their communication with us is always clear and in a timely manner. We never have to worry about safety when our dogs are with Kym, she treats them as if they are her own.

My regular groomer canceled Toby's appointment and he hadn't been cut for two months. They got me…read morein right away due to a cancellation and did a great job. Will be going back.