I go once a month to use the pet wash. Generally there's no line, the pet wash area is clean and…read morethe plumbing works. There are just a couple of challenges: sometimes its difficult to adjust the water temp, so you have to adjust then wait some time for it to settle, then re-adjust if necessary, and secondly the pricing is a little high - but you get what you pay for.

Vet was Rude/unprofessional. Went to take my dog for his shots and I wanted to record a bit…read moreobviously without getting the workers faces etc. There are no signs saying no Cameras or photography. The Vet stops me and says "No pictures please" which is fine I stopped respectfully but she added "I mean I don't go to your job and take pictures of you" (with a sassy tone) she didn't need to add that totally killed my mood. Why would I want a picture of her? Mind you I work at a Mexican restaurant where there's pics of me posted on yelp without my knowledge. This is the 2 second vid I screenshotted to show what I was recording before I could adjust and zoom in. Mind you she had no problem hugging, kissing and rubbing her face on my dog like if it was hers/was ok to do but I kept my mouth shut.

I boarded my 16 year old cat at Moe's for two weeks over Christmas and New Year's last year (took a…read morewhile to get around to writing this). Moe was fairly friendly and communicative at first, but when I arrived I was not allowed inside to see the set-up where my cat would be staying. I knew she wouldn't have a lot of space, but from the one blurry picture I received during her stay, she was sleeping and eating right next to her litter box in the small cage. When I picked her up, I found out that she had lost half a pound (and she was already underweight), and had an eye and upper respiratory infection that she probably picked up from another cat there which had to be treated with medication. She also smelled bad and had to be bathed right away. I brought a cat bed with her, which was in her cage, and when I picked her up there was uncleaned vomit on the bed. I would never take my cat here again. I don't think she properly received her medication every day either but that is just my suspicion. I am disappointment in the lack of care and concern for her health and the cleanliness of her environment. That being said, it is the cheapest boarding option I could find, and my cat is old and more susceptible to infections. A younger cat would probably be fine boarding here for a weekend maybe, but I wouldn't do any longer than that.

Wonderful option for my kitty Lou! He has a hard time being away from me but I wanted him to be…read morewell-looked after when I had to go on a trip. Very friendly, flexible and reasonably priced. Will definitely recommend to friends. Thank you!

I formerly received dog walking services from a large "established"company based out of Oakland…read more While my dogs did seem to enjoy participating in their weekly adventure hikes with this organization, there were elements that turned me off such as lack of flexibility, steep prices, and a rotating cast of walkers- none of which seemed to stick around. I have found that this is pretty much par the course for many of the East Bay dog walking companies that I have looked into. A couple months ago, a friend from the Alameda Pet Shelter (place where I adopted both of my pups) recommended Zack with Unmarked Territory. Zack was wonderful with both of my dogs and paid special attention to my older dog's health concerns. You can tell he has a lot of experience with dogs big and small. I love getting my report card at the end of each walk describing all of the fun and exciting places my pups have been! Very reliable, professional, affordably priced- and flexible! Unmarked Territory is the best!

David has been an amazing dog trainer for our dog, Pansy, for the last 3.5 years…read more Can't sing enough praises for everything David does and recommend him for anyone looking to train their dog. He is the best! We have referred David to a few friends who need a reliable and experienced dog trainer too.

If you are looking for a great trainer in the Bay Area, look no further! When I came to David, my 6…read moremonth old German Shepherd was pulling me around on our leashed walks, acting aggressive towards other dogs at off leash parks, jumping on strangers, and generally ignoring my commands. Upon evaluation David instantly set us up on an affordable and easy to understand training program, and we saw immediate improvement and long lasting results. We can now enjoy leashed walks with no pulling, off leash parks with out fear or aggression towards other dogs at places like Point Isabel. Her basic obedience- sits, downs, stays, and recalls-are consistent and reliable. She is a completely new dog! We can't thank David enough for changing our lives for the better. -Darilyn Harrell

Thank you so much. It was a lovely experience. I could tell that the dogs were in good shape and…read morethat they were loved and cared for. Definitely would recommend your space you made it so much easier for me to do what I need to do and not worry about my lovely animals.

Buddy returned home a very happy camper. Thank you for your attention to all his needs and…read morepreferences. I unreservedly recommend The Pack to anyone needy doggy-daycare or longer stays.

This review has been a long time coming. We've wanted to work with Courtney since 2019. Our dog has…read moreanxiety & noise sensitivity issues and we wanted to help her build confidence. I emailed Courtney back in October for a consultation. They responded quickly with dates and times, I booked a consultation in 11/8/2019. When it came time to our appointment, we had to be rescheduled multiple times due to whatever issue Courtney had. We didn't think much at the time, but this should've been a HUGE red flag. We ended up seeing her on 11/16/2019. Following that, we paid $310 for 4 packs of 30 min lessons on 12/16/2019. We scheduled 4 lessons around the end of January to February. We had to reschedule our lessons due to their dog passing away and health reason (totally unfortunate situation). However, in February, they said they would refund our money once Courtney recovered. We waited until March before we contacted them due to her health reason. Courtney responded via text message once on 03/6/2020 and they responded once through email on 04/5/2020 about how refunds are being worked on. They never responded again. We've emailed & texted multiple times. I really didn't want to write this bad review about a small business, but it's really unfair to take our money, not provide sessions, tell us they'll refund us, and then disappear when it comes time for refunds. All we wanted was for our dog is build confidence and now we're left with nothing. We have been waiting since February 2020 for our refund and it is currently August 2020. I have slowly come to terms that they scammed us, but I want to prevent this situation from happening to someone else. I would give Courtney 0 stars if I could. Please take your business elsewhere, there are other trainers who are more reliable all over the bay area. Don't make the same mistake we did. I attached pictures following the timeline of this whole situation.

We first reached out to Courtney in 2017 for help getting our senior chihuahua more on track with…read morehousebreaking. Since then, Courtney has remained a consistent source of support in working with this highstrung but loving little guy, and most recently walked us through a pretty miraculous introduction between him and our newborn baby. Books the chihuahua is terrified of children and had barked and lunged at babies in the past, and I was so worried about bringing our daughter home to meet him and keeping them both safe and happy. Courtney coached us on how to prepare Books for having a baby in our pack, and gave us insight into how he might be feeling and thoughts he might have. When introduction day came, Courtney was there and walked us through the entire interaction. Books had some behaviors that worried me, but Courtney explained them and assured me they were normal. Before we knew it, he was licking baby's ears and feet! Thanks to that positive first encounter, he has accepted her as a pack member and wants to be near her all the time. He's still having anxiety about the change, and Courtney has been generous about texting with us and offering solutions that have worked (thundershirt and a lil' CBD tincture). I should also mention that Books was terrified of Courtney at first (as he is with most new people), and after training with her a few times, she became one of his favorite people and now he gets excited if he even sees her car in the neighborhood! Courtney was also very generous in advising a friend and I about a stray dog we rescued from a cemetery. The dog was terrified, and Courtney offered a lot of pro bono advice about separation anxiety and helping him relax, and eventually did a formal session with his foster mom. Courtney's help got him to relax enough to stay in a not-very-dog-friendly building until he was adopted. Thank you Courtney and Devoted Dog Training for helping our family be happy together!

France is a wonderful pet sitter who cares about her clients and their pet parents. We have been…read moretaking our 2 dogs to France for many years since our family members who we traded dog sitting with moved away. She is very attentive and truly loves dogs. Our minds are always at ease knowing our girls are in good hands!

France is the BEST. She is so sweet, and I feel so happy every time I leave our dog Bandit with her…read morebecause I know he will be cared for with a gentle and loving hand. Once, I was snowed in for 4 days and unable to get a flight back to California, and not only did France continue to care for Bandit, but she sent me near-daily emails telling me he was okay and not to worry about the delay in my return. I have never found someone like her to care for Bandit while I was gone. It's such a relief to know that my furry friend is in good hands while I'm gone. Some more detail: she doesn't take large dogs anymore (I think), and she was extremely detailed in asking questions about Bandit's habits and medicine and likes/dislikes. She even took Bandit for a day to get to know him a week prior to his stay with her, which I felt was a testament to her care and meticulousness. She did follow up with several emails making sure she knew how to handle his food and medicine, which I appreciated. She also is just a kind person in general. She appreciates the personal touch, as do I, so I feel I have gotten to know her a bit as well. Thanks, France!

So many amazing things I can say about Pack Runner, where do I start!? I am a proud dog mom of 3…read morerescues (Japanese Akita, Pitbull, Terrier Mix). Each of my pups came with their own unique issues from their previously lives. The Akita had absolutely no leash training or socialization prior to adopting him. Walking him on a leash was a nightmare. He would pull (he's 85 lbs I'm only 110) and lunge at any cat or dog he would see on the street, extreme leash reactivity. I was deathly afraid of taking him around other dogs. The Pitbull came to as a senior and is probably one of the most insecure dogs I have ever met. Sweet as pie, but scared of everyone and everything. Taking her out, I would muzzle her- not for fear of her biting anyone but there were a few times she lunged at people walking by. I was also very afraid to take the pit bull out, they already have a bad reputation so her trust issues did not give me confidence in having her in any type of social setting. In the past few years, I have been through 3 dogs trainers and one dog behavioralist. I thought that my dogs could never be fixed until I met Troy 9 months ago. It's been quite the journey with Troy and his team. I can't begin to tell you the gratitude I have for him. My dogs are completely changed. We started with a few in home and outdoor training sessions, then moved into boarding and training the Akita and Pitbull, and now finally we are at pack walks with Troy and his team. Pack Runners has provided me with so much knowledge and the proper tools to be a true pack leader. My dogs are still a work in progress but everyday they are learning and growing thanks to Pack Runners. I am no longer afraid to take my dogs out on walks, they no longer pull or lunge on the leash and socializing them with other dogs is something I now look forward to! Troy is one of the kindest, patient, knowledgeable, and professional people that I know. I'm so happy that I found Pack Runners. My pups are so happy that I found them too! We are looking forward to their continued growth with Troy and his team..

Troy help us with our German shepherd 5 month old. He gave us good tips on how to handle him, it's…read morebeen two weeks and our dog Melo has made good progress. He's assistant Fa was very helpful too, both of their energy is easy going that Melo behaved so well with Troy. Now waiting on bigger things from PACK RUNNER!