We hired Colleen for 2 weeks of cat sitting for our two cats. During that time, Colleen was a…read moregodsend - and I recommend her to anyone who wants quality care for their animals. Our 22 year old cat was slowly declining and we were unsure how to handle his needs - he needed periodic SC fluids injected - while we were away on our long-scheduled 2 week vacation. It was a challenging situation and Colleen came to the rescue - handled injection procedure with complete professionalism - and showed great sensitivity to our cat's special situation. Sadly (but not surprisingly) our sweet old guy died while we were away. Colleen was incredibly kind to us as we absorbed this news, and followed all of our wishes to the letter. She took his body to the cremation center and handled this loss for our family with great grace. Her tenderness and solidness during this time speaks to her capacity for real care. Our other cat, a younger, relational and attention-seeking kitty, was incredibly well cared for in our absence. Colleen texted us an update at every visit - and was loving, responsive, and attentive to both physical and emotional animal needs.

When we travel it is such a delight to know that Colleen is coming to the house. When we start…read morepacking our dog starts to act sad but when Colleen comes to the door his sense of delight is restored. We go away knowing he feels like he is with family and will be taken care of. Colleen is always on time and you can depend on her to do little extra things for your pet.

I met Hollyce almost 2 years ago. I was frazzled as a day old dog mom, with a 6 week old puppy in…read moremy arms, buying a bottle of wine at my local corner store. Hollyce noticed I might need help. She gave me her card and I called her the next day. She has helped me take care of (and learn to take care of) my baby ever since. She is incredibly flexible and reliable, and there is literally no one else I trust my dog with. Prior to Covid, I was working in the field as a social worker. Sometimes I would get stuck at work for hours past when I supposed to get home. On those days, Hollyce always came through, and would pick up Pancho or hang on to him for the entire day. Literally sometimes I wouldn't be back home until 8 at night. Now that I'm mostly working from home, I still ask Hollyce to pick up pancho (because we love her) and if she notices I'm stressed, she'll just hang on to him for me and he'll get a few extra hours of attention in (probably why she has so many dogs on certain days). She is exceptional as a dog walker and trainer, and just as importantly, as a human. We love her so much, sometime we will coordinate trips to the dog park on days Pancho doesn't go with her, just so we can have the joy of playing with her and her well-trained pack. So, if you're looking for for a dog walker who will literally walk that extra mile with your dog, Holly is your gal!!

Holly is so fabulous! I've never felt more comfortable leaving my cat with anyone, including my…read moreclose friends, neighbors, and family members who see my cat on a regular basis. My cat has a ton of energy and is an escape artist--she wants to go outside so bad! Holly took care of our baby while we were away and was extra cautious when coming and going. She stayed for a few hours each visit to play with our cat and form a relationship with her while we were away. It felt so good knowing our sweet girl was in such good hands.

I was recommended to Lucia because she truly cares. Lucia cares for my little girl as if she were…read moreher own. Every time I drop her off she always goes running to her, that alone shows her true character. She has a huge back yard that is perfect for sun bathing and has snacks on snacks on snacks! She keeps the area clean and always does what she can to make my dot feel comfortable while I am away. I especially love when she sends me picture updates. Here are a few!

This is in response to Lucia's comment below…read more 1) He did not have existing scratches. Mickey stayed here for boarding from June 24-July 8. Please look at the newly added picture of his nose just the day before drop-off. Where are the scratches? Don't lie. I also have texts of you admitting you didn't notice the scratches on his nose during his stay or how they formed when we asked about it. Those are new scratches. 2) He recently stayed at another boarding center, Club K9 in Sunol, and he was fine. Zero issues. He came back with all A's on his report card. The handlers handled him fine. Multiple people were able to leash him and take him out without a problem. I highly recommend them for boarding. They have multiple people on site watching the dogs, instead of two. They have a better handle on the dogs and any situations that may arise. Aside from this experience that you claimed, I had zero experience of him showing any aggression to myself or others (including strangers). I'm not saying he didn't bite you or your nephew, I'm saying something or someone must've triggered it cause this has never happened before. NEVER. Since this was my first boarding experience, I went in blindly and trusted her version of what was happening, the biting, the fighting, etc.. After my second boarding experience elsewhere, I am more skeptical than ever about why Mickey was acting the way he was at Lucia's. I find it odd that he was showing aggression. He has stayed with me a total of 5 months now, 1 and a half months when I dropped him off at Lucia's, and was unsure of how he would act there since I've never done this before. After spending 5 months with him, the dog she described does not align with what I've been seeing on a daily basis. He has been in several foster homes and has never had any experience with aggression. Some homes included other dogs and cats. In regards to Lucia's comment "Which part of this are you taking responsibility for?" I should have researched your boarding center more and taken the 1-star reviews on yelp and google reviews more seriously. This was my first ever boarding experience and I wasn't sure what to look for or ask. During the meet and greet, there were no other dogs present but she assured me it was fine and that he would fit right in. Red flag #1 -- Since Lucia was the "expert" I trusted her judgment, although my partner questioned why there weren't any dogs around to be sure Mickey got along with them. Red flag #2 -- One person looking after 6+ dogs? I should've known better. Red flag #3 -- When feeding him the first night, he got into the other dogs' food. He has food allergies, I specifically asked for him to be isolated. She assured me MULTIPLE times that wasn't a problem. The instructions weren't followed and I have the texts to prove it. Red flag #4 -- He is kennel trained. He sleeps and eats in his crate since he went to the rescue and prior with his previous owners. One of the nights you let him out of the crate to feed him a snack in the middle of the night with your senior dog present when you could've just slip it into the crate. I'm not sure why he attacked your dog and I truly apologize if he did, but several of these situations could've been prevented had my instructions been followed. I should have pulled him out, but I had no one there to take care of him. If I could go back, I would've found somewhere else. I take responsibility for not doing more research and asking the proper questions during the meet and greet process. There are reviews of dogs getting loose during their stay and Lucia running down the block and yelling within the boarding facility and she acknowledges it in her replies there. I should've looked at all of this prior to our stay. That was my mistake. I let a lot of the red flags slide and put my dog's health and safety in jeopardy. If you have time, take a look at the reviews on google and dig further in yelp. I stand by my statement that if you have a rescue dog, please take them elsewhere. And based on the tone and replies to negative reviews, you should reconsider letting your dog stay here even if your dog is well-socialized and easy to care for.

We've had Imari come to our home as a pet sitter for several trips over the last year and I wish we…read morehad found her sooner! She cares for our two kitties like they are her own and is so professional. There's always a check in a couple days before our scheduled visits and each day we receive multiple photos and/or videos. You can tell she takes pride in her work and I love being able to support local business owners. Highly recommend Imari to anyone looking for a pet sitter in the East Bay!

We absolutely adore Imari. She is so dependable and great with our two cats, Fitz and Luna…read more When she checks on them we can tell she takes the time to give them each a little love and attention, even our Fitz (who can be surly at times). Would highly recommend her to anyone looking for a good pet sitter in the East Bay!

We highly recommend Kelsey and Montclair Pet Care to take the best care of your pup, and provide…read morehim/her with fun, socialization, and adventure! Our dog Lupin joined the pack at around 8 months of age, as we were looking for a way for him to socialize with other dogs and get some exercise while we had work. He was shy and nervous around other dogs, but also curious. Over the year, with a few group walks a week, he has blossomed into a social pup, and loves to play with other dogs! He has improved his off leash skills and endurance for hiking. It has been an amazing transformation for him one year later! Kelsey was able to have Lupin stay with her over night too, as we both worked overnight occasionally. It was so comforting to know he was always in good hands. He was always safe and happy with her. Kelsey is amazing herself, and is super positive and energetic and will truly love your dog. We were sad to have to move this summer, and we haven't found anything that compares to walks with Kelsey. Thanks again :)

Great vet. Caring and reasonably priced. I was always able to get appointments. My dogs when sick…read morereceived excellent care.

We're so grateful for the wonderful care Michelle gave our cockatiels, Rhona and Baby. They were…read morerelaxed, happy, and clearly very comfortable, which gave us so much peace of mind. It means a lot to know they were in such caring and trustworthy hands. We feel incredibly lucky to have found Michelle and would highly recommend her to anyone looking for someone they can truly trust with their birds.

Michelle was the most amazing host / care taker for Jerome our hamster, who spent an entire month…read moreat her home while we were traveling overseas. We highly appreciated all the care and attention she gave him during the time as well as the regular updates, sending news and photos on a regular basis. Michelle was also super responsive to all our communications.

A year or so ago I highly recommended Karen, and I need to provide another review. We were going…read moreback East for a 10-day trip and had dropped our Frenchie off with Karen. By the second day our dog was having stomach issues (she had been fine when we left and was still eating/drinking and enjoying Karen's hikes), but Karen immediately recognized that it wasn't just a nervous stomach. She took her to an ER Vet who found a large mass on our dog's spleen, and they had to perform an emergency splenectomy. This came out of nowhere! Karen spent hours at the vet with her before and after surgery. Long story short, the mass was benign and 1.5 months later she is doing great! We could not immediately return back to the Bay Area because we were back East for a family memorial service, but Karen nursed her back to health. I don't trust anyone more than Karen with our dog now - she is so experienced and caring and without her quick action our dog may have died of a burst spleen. I am so thankful our Frenchie was with with Karen. She is a smart, trusted, and super fun caregiver who dogs love and parents can truly trust with their dogs' lives!

We are very thankful for Karen and Piedmont Pet! We have entrusted our animals to Karen for…read moreseveral years and have only ever had great experiences. Piedmont Pet is an excellent in-home boarding and daycare provider for small dogs. Nervous pet owners like me will appreciate the genuine care, attention to detail, and communication Karen brings to every pet care interaction. Our little 17-lb terrier mix has a few health issues and is on a special diet and meds, and needs to be in an environment where he will be handled gently. We never, ever worry with Karen! She was extremely thorough when we first started working with her, making time to ask lots of good questions and answer all of ours. She is a confident and very experienced animal lover who organizes and handles small-dog pack walks like the pro she is. We get daily photos of his adventures when our dog is with Piedmont Pet which we really, really appreciate. Karen takes care of him like one of her own (little sweaters in the winter, no-pull harnesses, comfy beds and blankets, etc.), and we can tell he feels secure and comfortable with her and his "vacation pack". His time there is a great mix of snuggles and downtime and walks and enrichment time. Karen also provides drop-in visits for our cat when we're away which we really appreciate. Our cat doesn't like anyone and she actually plays with Karen and allows pets (we get pics and videos of this too)! We feel secure knowing our sweet little dog buddy is in great hands and our less-sweet but still loved cat buddy is getting wet food and playtime when we can't be there. Strongly recommend Piedmont Pet, especially to anyone with small dogs in the East Bay in search of secure, loving home boarding or daycare!

Suzanne is amazing with our little dog, I can't even express how happy I am to have found her. We…read morelove to travel and it's always been a struggle to find reliable and loving care for our baby. She is very professional but also very loving and she really cares for our dog's wellbeing. She sends daily pictures of her playing with other dogs and chasing the ball which she loves to do in her beautiful backyard that's like a garden with a huge grassy area for the dogs to run around in. Sometimes I think my girl doesn't even want to leave when I pick her up! So grateful that I've fund her and able to go on long trips and never worry about my doggy's wellbeing and also having fun at the same time.