I took my one year old husky Gabby in today for a shampoo, deshedding, and nail clipping. It was a…read moregreat experience from beginning to end! Gabby had a great time too!! She came out looking like a brand new dog! She's been getting compliments all day on her shiny new coat. She also liked her dog Sunday frozen treat I got for her!

I worked here for barely 2 weeks and had to leave immediately…read more.. They really try to care for the dogs here and are truly gentle. However, there's constant screaming at the dogs at the simplest bark or slightly rough play style. I had a dog literally pee all over herself because she was scarred to move from the corner (sweetest girl). I told my supervisor and the poor girl was just dragged out of the room, put into a kennel with her own urine still covering her legs and tail... Not even a wipe down- They clean the rooms with a hose yet none of the outlets are covered and the small dogs are exposed to peeling, wet, and splintering wood. We're told not to spray the outlets, which is a no brainer. They're organized and I can tell they try. However, I have seen several safety and hygiene concerns.. The outsides were covered in old poop stuck in the snow with dogs that eat and roll in poop.. Or happen to simply fall in it. I run my own pet-sitting and things about this place just really disturbed me.. Constant communication between staff is rare. They are good people but the place needs plenty more effort put in in regards to properly caring for these dogs....

I couldn't wait to write this review after picking up my babies after a vacation. The staff at…read moreCanine Kennels of Clarence is nothing but outstanding. Great prices and great areas for the dogs to run around and make new friends. I was able to keep my two dogs in the same kennel as they always sleep together. Seeing pictures posted by the Kennels is always great, you get to see what your pups are up to! They offer times in the morning as well as late afternoon/evening to drop off and pickup your pups. Great place!

They had been good in the past, however, the last time our dog was filthy, smelly, and dehydrated…read more They took no responsibility for this and I was very disappointed.

Here's a place that I can honestly say has Gone to the…read moredogs. In a good way. When I Take my shy dog here and later pick her up she not only smells great and it was like her best friend has just given her that special rub down and bath. I plan on bringing my dog here for a doggone long time.

The staff at Oh My Dog, as remarkable they love my dogs just as much as I do! Always incredibly…read morefriendly, and incredible communication as well. They always have both my dogs looking and smelling amazing. I wish I could give more than five stars because you guys are really just that great at what you do!!!

I have a mini lop bunny and three small parrots, all of whom I dropped off at ACE this morning…read morebecause I'm having the interior of my house painted. Paint fumes can be dangerous for bunnies and birds and it's still too cold to open windows. So far so great! They have a cheerful, comfortable, private room for boarding exotics (hooray--no stressed-out parrots near baking dogs)! The room even has a large TV and the staff asked what my pets like to watch. I asked for classical music only because that's what my birdie daughter India likes. I grew up in the house in question and there have been pets in it ever since 1972. Sending them someplace else and having the house so eerily quiet was difficult. But the staff at ACE seemed delighted to have my little family as their guests. They complimented me on my kids' cuteness and beauty which appealed very much to a mother's pride. I liked and appreciated their flexibility. I'm still at home, not traveling abroad or anything, so I said I wanted to be the one to come in to clean and feed. I asked if that could that keep fees down and I was told that was fine. The fee quoted for just housing them seemed fair and reasonable. I told the staff that there would be not much "work" involved in keeping my pets, but I asked that they come in and talk to and fuss over them as time allows over the course of the day. They said they would. Finally, I was impressed that they tucked a towel in the gap underneath the door so no drafts would come in as the main door is opened and closed many times over the course of the day. Cold drafts are also very bad for bunnies and birds. They thought of this without being asked!

I worked here about 10 years ago and the owner Tony thinks he the best with dogs but I think he…read moresees them as property instead of living creatures. He had a stick that he pulled out when the dogs got too rambunctious and ALL OF THEM WOULD REACT TO IT, COWERING IN FEAR. He said they /just know/ that when he's holding the stick that he's powerful but that's absolute crap, that is not normal behavior for a dog, who would generally LIKE sticks and stick-like objects. I hope for the dogs' sake that he's changed but for the dogs' sake he deserves this review. I've been bitching about this place to everyone for years but finally thought to share online when hearing about someone coming here made me sick.

We have brought two dogs to Love Your Dog for training and have had nothing but great experiences!…read moreMost recently we brought our 10-month golden to basic training. Shannon and Sam did an awesome job running the program! They were extremely knowledgable, and classes were both fun and educational. I also really appreciated the friendly environment in the classroom; I never felt concerned about my dog's safety like I have at other programs. Obviously training is all about repetition and the work you put in at home, but Shannon's classes were a great way for me to gain some knowledge about my dog and her behaviors so that I can continue to work with her. Loved the class so much, I'm thinking about taking the next level!

My 9-month-old lab attends daycare three days per week at Love Your Dog, and we could not be…read morehappier. The staff is amazing, and the facility is always very clean. Drop-off and pick-up is super-fast and easy. The staff seem to really love animals, and my Moose is always excited when we get to the door. I would recommend Love Your Dog to anyone looking for high quality day care!

we brought our standard golden doodle a week ago for grooming, nail clipping, etc... the standard…read morethings. The first issue was we had asked for a Teddy Bear cut, she did not give us the time of day from the start. She quickly rushed through and took our pup from us without asking questions or checking his coat. After I left I felt uneasy so i texted her and said we brushed him out before we brought him, however if he is too tangled please let us know and we will pick him up" - her response was "I already shaved him." We understand that it happens and dogs, especially with really loose curls are hard to comb out without causing the dog pain. However communication is the issue here, she should have called us and spoke to us to discuss the situation. Our pup is like our child, i'm sure all dog owners feel that way, you can't just make decisions without consulting us. We called to see if our pup was ready, the lady who answered told us "don't call anymore just text the groomer." We felt like all this place wanted to do was just get us in and out take our money, with NO COMMUNICATION or attention to our situation. You are a customer service place, if you wanted us to text the groomer, the groomer should have spent a few extra minutes explaining how this business runs when we came. After all that, I wasn't going to write a review. However yesterday I had to give my dog a bath - he doesn't love baths but he is not difficult or scared. He was absolutely TERRIFIED, he went to the back of the tub, shaking and crying. This has never happened before, and we get him groomed often at our normal groomers. When we picked him up they told us "he is such a good dog, so well behaved." But we are so concerned now with what goes on in the back after my dog reacted like that. To the business - your staff is seriously lacking in the communication department to the customer, as well as being empathetic. You're a customer facing business, that deals with our family pets. Before your groomers just run back with our dogs, you should have them spend 5/10 mins examining the dog, especially if they have a coat like our Goldendoodle. It is so upsetting to hear news through a text, or people tell you to not call anymore only text. We are leaving our pup in your hands for hours and hope that they are treated the same way we treat them at home.

We love everyone here! The owner is always there when we drop off our Bailey on Monday mornings…read more And he loves going there. Amber, the groomer, is amazing. She takes excellent care of all three of our pups. The staff is always happy and takes amazing care of our dogs and us for that matter.

A new puppy brings with it the responsibility for neutering and spaying as soon as possible. Our…read morepet rescue organization, Furever Friends Dog Rescue of WNY arranged for a neutering for our 15 week old puppy, Hunter. So we arrived at 8:30 am with our boy to sign in along with a dozen other pups for SPCA neutering procedures. Intake only took a few minutes, and our boy was first one in line. We got the call when he was ready for pickup, just about two hours later. With some rest and relaxation, Hunter will be back to his usual playful activities in no time at all! I highly recommend these nice people for all the great work they do with the animals!

The situation with the cost of euthanasia is out of control. The Niagara SPCA, as part of their…read morenon profit status, should be required to provide 24 hour reasonable cost euthanasia. Instead, anything outside the 12pm to 6pm range, on scattered days of the week, is directed to emergency vets who charge $600-1000 for euthanasia. If the Niagara SPCA was true to its mission, quick, available euthanasia would be a priority; however, it isn't.

We had put our dog down and someone suggested I call the SPCA, which I did on Thursday, had leave a…read moremessage for a call back, which the recording said could take up to three business days. That was discouraging.I called an animal ER clinic that I have used a few times, and had a previous dog put done. In total was going be approximately 1,000 dollars. Again, discouraging, BUT still we were going to head there Friday. Fast forward the SPCA called me back Friday morning at 815am. Gave me all the information, and even was able schedule us appointment for 3pm. The price was 270 dollars in total, this provided me a private cremation, and two clay paw prints, which we got before we left. They also provide free print paw prints as well. They said will take up to 8 weeks get asked and urn back. She did say will probably be sooner they say that as a standard. This was first visit at the new West Seneca location. The facility is so much better than the old one. Large, and clean. Everyone was so so nice. They gave us unlimited time with Lacey, there was no rush at all. It is never easy putting your pet down, but I will say SPCA made it a very good experience, all things considered. RIP Lacey Sue 10/30/2010- 9/25/2026

I would never recommend the Erie County SPCA for pet cremation services. The care and dignity shown…read moreto our beloved cat Mittens was non-existent. After my mothers cat Mittens passed away, she brought her to the Erie County SPCA and paid for a private cremation. She was told she would receive a postcard when Mittens' remains were ready to be picked up. Everyday my mother checked for the postcard hoping she could finally bring her baby home. After more than a month with no postcard, she called multiple times and left voicemails and sent an email asking for an update. None of her messages were returned. Eventually, after being unable to get a response, she went to the SPCA in person. That is when she was told they had "lost" Mittens. Staff told her this had never happened before and that Mittens was likely "disposed of." When my mother asked what that meant, no one would give her a clear answer. She still has no idea what happened to her beloved Mittens, whether she was disposed of in the garbage, cremated with other animals, or something else entirely. She has been left with no answers, no closure and just told her that she would receive a check refund in the mail. What makes this even more painful is that our messages went unanswered for weeks. We can't help but wonder when anyone was planning to tell us what had happened. We only learned the truth because my mother went there herself. Losing a pet is heartbreaking enough. To then lose the opportunity to bring her home because of this level of carelessness has caused our family immeasurable pain. Mittens was deeply loved, and she deserved to be treated with dignity and respect. And she deserves to be home with her family. We would not want any other family to experience what ours has gone through.