Ivone is a brilliant seamstress. She can see or repair practically anything. And she is a…read moredelightful person. I've used her for years!

Ivone is absolutely the best alterations person in Ellensburg! I sent a dress to (Ahem) someplace…read moreelse that totally messed it up and then brought it to Ivone who fixed it quickly and beautifully. She was extremely kind as she was fixing my dress while helping a bride who was picking up a wedding gown. Ivone isn't doing many wedding dresses these days, but she is highly talented at any job you need to have done!

We love Shirts and More! We order school spirit wear, and get most of our company uniforms and hats…read moreembroidered here. Megan has been very helpful finding the right colors, and they do excellent work!

I had previously purchased a fleece from the owner through Poshmark, so I was excited to check out…read morethe store in person! For a small store, they had a great selection of outdoor gear and clothing. They carry Helly Hansen, Outdoor Research, Prana, Darn Tough, Smartwool, Osprey, and more! Plus, they have a large selection of camping gear. I found an OR baselayer and my size in Prana pants (which is difficult to find in smaller stores). Their fitting room was a tent, which was unique and fit the theme of the store. I love supporting small businesses, and will definitely come back next time I'm in the area!

Lovely store with a wide selection of beautiful yarn! The person working at the store was inviting…read moreand helpful and the works on display were inspiring!

Nice lotto yarn place with a huge selection of great natural fiber yarns. The owner was friend and…read morehad some great insight. The yarns I purchased she offers to wind and I took her up on the offer. Prices were fair. I purchased merino, cashmere blends and mohai

I called them in trying to locate an item and they were very helpful. They recommended an online…read moresite to go to.

I lost the diamond out of my ring so I got another one in town from anther jewelry store and hd…read morethem put it in, they put it in cricked and the new diamond was of very poor quality. 9 months later (3 weeks go) I found my original diamond outside I took to Kim's and had them put it back into my ring. His son is so knowledgeable and explained to me the difference between lab and mined diamonds and so much more. He did a wonderful job on my ring making sure it was in the setting straight and secure. I would recommend them to anyone for jewelry or repair! Terrie McPherson

Very professional and fast. Had 3 rings combined into one for my husband. Had done for Christmas.read more

They sell you a product and if defective they will not fix it the blow you off till warranty…read moreexpires and have to replace defective product There appliances repair guy got injured so they stop selling appliances so they told me now they don't cover the pryer warranty

This is why I'm hesitant to shop local here in Ellensburg. I've never been to Shaws but we needed a…read morerefrigerator ASAP. I go in first thing Monday morning. Talk with the salesman who is the only person who is genuine in this experience and he sells us on a Maytag for $2700 and have installed same day. Long story short, the water line was not installed properly and leaked massive amount of water behind the drywall, under the wood floor and heavily saturated the carpet and the owner is hesitant to do anything about it. He gives me "this happened at our house and everything was fine, I've been around a long time and have had my own experiences" BS. He send over fans and a carpet cleaner.......4 days later.......i have known the Shaws a long time and when it wasn't the sons running it was a great business. Instead I get "what do you want me to do?" Ummmmm. If you have had so many experiences you should know what to do. Instead I had to tell him to send someone other then an employee "contractor or someone in construction field" to take care of it. Kudos to the salesman, the only asset at Shaws. Otherwise stay clear of this place. The only and last thing we buy from this establishment.

Ben was just amazing!! He was SO patient, kind and knowledgeable and really took his time helping…read moremyself and my partner find affordable used ski gear. With customer service like this we will definitely be back!! Thank you Ben.

Staff here is fantastic! Came in during the Farmers Market and saw their sale for hiking boots and…read moreLOVED the prices on their clearance! Selection was excellent too! Hubby found shorts he loved, which was perfect as the sun and heat was coming out and he hadn't packed any for our Parents/Family Weekend at CWU. They have a great seasonal & recreation selection of a shop similar to a small REI in downtown Ellensburg. Highly recommend!