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    DOCS Ketamine Clinic

    3.0 (2 reviews)

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    3 years ago

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    3 years ago

    Amazing service, caring staff, treated me like family. Need more places like this for the veteran community

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    The Wave of Clearwater

    The Wave of Clearwater

    2.9(15 reviews)
    0.7 km

    I am not at all ashamed to say that I have been an inpatient resident at the Wave twice. I went in…read moreMarch of '23 for PPD and PPA. I was not ready to do the hard work and I spent my time unwisely. I left the program completed but I was angry and frustrated all the time - and that was on ME. I just completed my second stay. I emailed Kathy and Karen, who I knew from before - and within an hour I received a kind and loving email saying of course you can come back. I hope people read this and know what a special thing that happened then, because that email kept me from going through with a plan that would have devastated all of those I love. It saved my life the same as if you shocked a flatline back to life. I entered broken and so very sick and suffering. Every single person there loved me through 35 of the hardest but most healing and beautiful days of my life. The women there, the staff, are the most amazing people in this field. Unfortunately I know that from other experiences. THEY are the gold standard. THANK you and I love you, too: Karen , Kathy , Debbie, Kristin, Jodi Ann , DOCTOR Raisa Jill, Shelby , Nouel ‍ , Lorrina, Lauren, Judy, Sandy , Noelle, Tina , Jenna, Toni Tiff, Jen, Dawn, Susan, Bre, Megan , Marcae, Akhila, JAYDAH!!, and I know I'm missing some - but every single one. I walked in broken and I left, whole again, with a positive and loving energy, brave enough to face anything. I am eternally grateful.

    Heed the negative reviews! Do not waste your 30 days of residential insurance authorization on The…read moreWave. This program is a disgrace to the residential level of care. Most bedrooms don't even have windows, and those that do are dark. Some bedrooms are dark even made with partitioned walls in the middle of a living room or a hallway. The weakest link here is the clinical staff. The therapists are YOUNG and don't appear to have done their own work or have much experience with working with anything they claim to treat. They also do not work on wknds, there is not even an on call clinician. While I found them to be 'nice,' I also found them to be clueless, especially Noel and Tori. Autumn seemed a little better, but openly talking about her early pregnancy in an all-women's mental health facility is not a wise idea (I was there for traumatic perinatal loss, as were several others, and it was well-known.) The groups far surpass the recommended group size (8 members) because the entire community is in all groups together, which is up to 18 women. So if the primary method of therapy is group, which theirs is, you're not going to get much attention in a 90 minute group with 15 women. And they are strict with 1 hr individual sessions twice per week. That is not even close to enough time, but it doesn't matter because the therapists aren't qualified to treat anything. My psychiatric evaluation was done over the phone. Yes, I was in a residential treatment center, and I did not meet with a psychiatrist or a doctor. The overnight staff is reduced to 18 yr old medication technicians, meaning if you are in acute crisis, you will likely be Baker acted (sent to the psychiatric hospital.) This place is more than happy to dispense nearly any medication without question, some women were on 3-4 doses of benzodiazepines per day. You can't feel or work on much when your nervous system is shut down. Their primary mode of treatment here is meds, not therapy. There is no doctor on site, but there is a nurse who's there part time. The food was good, but there was one option for lunch and dinner. They don't really provide breakfast, they do give you bagels and cereal, but if you can't eat dairy or gluten, you literally will not be able to eat breakfast until you buy your own food or have it delivered. They do not tell you this in advance. The residential level of care is supposed to provide breakfast. On the wknds, there is no chef. They order from Chipotle, Olive Garden, etc., but they order FOR you. If you don't like it, you'll have nothing to eat. The client care technicians, however, are top-notch. Megan, Toni, and Leah should be running the place. They have all the compassion in the world, they appear to be students of life's journey, and they can sit with some serious emotional pain. Leah was a God-send for me multiple nights in a row at 4 am. Megan was amazing and so supportive, she will make an excellent therapist some day. Toni helped me sooo much on an evening of crisis by giving me direct and honest feedback. I would love to hire one of them to support me in my home in PA for a few months if they'd be willing. Be aware that this place does not encourage clients to support each other. No one is really getting the care or support they need from clinical, so they don't have much to give. The clinical directors openly discourage hugs during meetings. Honestly this place goes against every proven method of healing and recovery. If you need to recover from trauma and PTSD, complex grief, or severe anxiety and depression, I highly recommend The Guest House Ocala, Milestones at Onsite, and Sabino Recovery. Those places have staff trained well enough to actually treat your underlying issues, not just the presenting symptoms. The therapists are certified trauma therapists, have done their own work, and have decades (not a few years) of experience. They are private pay but work with insurance, but if you need to save your life, it's worth it. It is not likely The Wave can help anyone who needs more than a bed and medication management.

    Photos
    The Wave of Clearwater - It's true. I spent 40 years at war and I'm free again

    It's true. I spent 40 years at war and I'm free again

    The Wave of Clearwater - The day I left

    The day I left

    The Wave of Clearwater

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    DOCS Ketamine Clinic - c_and_mh - Updated May 2026

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