Wow, my wife showed up a few weeks early to make a new patient appointment. She spent about a half…read morehour filling out the forms, then turned them in to the receptionist so she wouldn't have to fill them out on appointment day. Now, a few weeks later, we come back for our appointment and the forms she filled out are gone. They think they were shredded. Why would they ask her to spend her time to fill them out if they were just going to throw them away? And then now, as she's filling out the forms on the iPad "kiosk", she stops to look up some of the information they're asking for and the device logs her off, erasing everything that she's entered up to that point. And the staff can't help because the device didn't save anything, so they ask her to fill it all out AGAIN. Now, things happen, and how the staff deals with customers goes a long way to how the patients react to these things. The staff here is very rude. Even when they apologize, you can hear the disdain in their voice. If you don't want to work here, then don't. But don't take it out on the patients. That's not a way to stay in business.

I've had the pleasure of seeing Tabrez Noorani, PA-C, several times, and each visit has been…read moreexcellent. He is patient, knowledgeable, and very thorough, always taking the time to answer my many questions without making me feel rushed. His kindness and professionalism are truly appreciated. The overall experience at the office is also top-notch. Wait times are minimal, and the intake paperwork can be completed ahead of time, which I find convenient. The front office staff and nurses are always friendly. Honestly, I couldn't ask for much more!

Wait times here suck and staff are rude. I really can't emphasize how long the wait time is for…read moreliterally no reason.

Sneaky greedy healthcare provider. I now go to Baycare…read more Because of insurance I over paid the several hundred dollars because they demanded payment upfront. Instead of waiting to see what insurance does not pay. Getting my overpayment back was difficult and lengthy..

you will see a nurse that does not take proper notes. I had a poor experience and I would not…read morerecommend this place to anyone and I sure will not be returning .

Ive been here a few times over the last month or so and each experience has been good! Staff is…read morefriendly and helpful. Facility is clean and they do their best to get people seen in a timely manner. Wait time is about what you would expect for an urgent care but Ive definitely waited longer at other urgent cares I have been to.

tried to get a walk in and they pretty much told us to leave. very rude. Told us more than once…read morethey wouldn't be getting to us today. Don't waste your time. we don't recommend!

NO WALK IN You need an appointment…read more Came because it's on the list of convenient clinic. One back home is walk is so this was a surprise for me.

I am writing this to warn others about the deceptive billing and poor management at this clinic. I…read morescheduled an appointment specifically for a vaccine and confirmed it in advance. Despite this, the clinic failed to inform me that the vaccine was unavailable at this location. I only found out after showing up and going through the intake process. They then directed me to another branch of their hospital to actually get the shot. The most outrageous part? I received a $448 bill for a 'General Yearly Visit' at this first location--a service I never requested and that effectively never happened. They even falsified my Electronic Medical Record (EMR) by claiming they provided 'screenings and education,' which is a complete lie. No services were rendered; I was simply told to go elsewhere because they weren't prepared for my scheduled appointment. I have already paid for the vaccine itself at the second location, but I refuse to pay $448 for their failure to communicate and for medical records they fabricated to justify a charge. Dealing with the clinic manager has been a waste of time as they refuse to take responsibility for this billing fraud. If you value your time and your money, stay away from this place. I will be filing official complaints with the Florida Department of Health and the BBB.

Dr. Ivan Cruz and another doctor seen on the app treated me like the lump in my neck wasn't a big…read moredeal. Stating I was healthy and it was probably benign. I was treated to feel like I was overacting. The lump was metasis throat cancer. Please go with your gut feeling and never let any doctor make you feel like you need to calm down or your overacting when comes to your health. I am currently with a different PCP but ended up having the 3.4cm lump excised. It was a metastatic lymph node. I am currently receiving 7 rounds of chemotherapy and 35 rounds of radiation. Doctors shouldn't down play situations like this.

I called ahead to ensure this location had an X-Ray technician. Joanna at the front desk was super…read moresweet and assured me they had a tech available. I arrived around 6:30P and registered online which put me #3 in line. About 20 min later i was checked in and called up to pay my copay and it took another 4 minutes to be ushered back. Susie, my tech, was professional and had a friendly disposition. I appreciated how kind everyone was. The doctor was so personable and made me feel like I mattered. I highly recommend this place.

I left work and picked my son up from school early because he was feeling ill. We seen Nurse…read morePractitioner Nicole Forster who is super rude. We took our son in for sinus issues. The NP then asks if we have a pediatrician and tells us that we should have taken him there. She tells us if we don't have a regular pediatrician we are neglecting our son. Keep in mind he's never sick and if he was we just take him to this same walk in. Then she tells us that if we don't have one that we should get government assistance for insurance so we can get him a pediatrician as she continues to belittle u. My son had a pediatrician until he was 14!! So my wife tells her we have great jobs and great insurance. Then she starts berating my wife and asking her what she does for a living and why are we here if we have Insurance? None of this has anything to do with why my son was there. Also we prepaid the copay and have never had a balance there. She continues to harass my wife to which my wife simply replied please see my son. All turns out his sinus problem is allergies. I don't recommend this location anymore because this lady is treating patients like crap and belittling them to try to make some pointless argument that she has nothing to do with.

Child came in with pain along his left arm, paleness, nausea, and hypersensitivity. Without…read morerunning any tests, Dr. Sandhu quickly dismissed all possible diagnosis with a quick answer as "nothing is wrong with him". The lack of concern for patient and consideration to his pain is frustrating to say the least. He grabbed the patient's arm where the pain was, and pressed on it hard, the patient repeatedly said "you are hurting me", and he conducted a range of motion while continuing to press hard on the patient's arm. Dr. Sandhu continued to insist there is no pain here. We are completely infuriated and disgusted with the lack of professionalism this Doctor showed. We went to another doctor, and the experience was quite the contrary, they ran X-Rays and EKG, and ruled out any possible issues, accommodated the patient and made the proper diagnosis, patient is better now. Would never again visit this Doctor nor Brandon Riverview Medical Association, ever again, and would not wish this experience for anyone else.

If I could give a 1,000 Star review I would in a heartbeat. Dr. Ravneet is the absolute BEST and…read morethe same goes for her husband Dr. Jagdeep. Everyone is so friendly in the Riverview Office. Mr & Mrs Sandhu, their nurses & staff are professional and very thorough. The staff there at the Riverview office work very well as a team and ensures that every patient receives high quality care. Dr. Sandhu'(s) Thank You for being so compassionate & Thank You Riverview Staff for always going above and beyond! I strongly encourage anyone to seek medical care at this office. I promise you won't regret it.