SERVICE: 9.7/10 CLEANLINESS: 9.5/10…read moreTREATMENT: 9.2/10 My family has been here several times from ER to office visits to surgeries. And I get sick A LOT due to health issues. There's no other place I would go in this area.

Wait times here suck and staff are rude. I really can't emphasize how long the wait time is for…read moreliterally no reason.

you will see a nurse that does not take proper notes. I had a poor experience and I would not…read morerecommend this place to anyone and I sure will not be returning .

Ive been here a few times over the last month or so and each experience has been good! Staff is…read morefriendly and helpful. Facility is clean and they do their best to get people seen in a timely manner. Wait time is about what you would expect for an urgent care but Ive definitely waited longer at other urgent cares I have been to.

tried to get a walk in and they pretty much told us to leave. very rude. Told us more than once…read morethey wouldn't be getting to us today. Don't waste your time. we don't recommend!

NO WALK IN You need an appointment…read more Came because it's on the list of convenient clinic. One back home is walk is so this was a surprise for me.

I am writing this to warn others about the deceptive billing and poor management at this clinic. I…read morescheduled an appointment specifically for a vaccine and confirmed it in advance. Despite this, the clinic failed to inform me that the vaccine was unavailable at this location. I only found out after showing up and going through the intake process. They then directed me to another branch of their hospital to actually get the shot. The most outrageous part? I received a $448 bill for a 'General Yearly Visit' at this first location--a service I never requested and that effectively never happened. They even falsified my Electronic Medical Record (EMR) by claiming they provided 'screenings and education,' which is a complete lie. No services were rendered; I was simply told to go elsewhere because they weren't prepared for my scheduled appointment. I have already paid for the vaccine itself at the second location, but I refuse to pay $448 for their failure to communicate and for medical records they fabricated to justify a charge. Dealing with the clinic manager has been a waste of time as they refuse to take responsibility for this billing fraud. If you value your time and your money, stay away from this place. I will be filing official complaints with the Florida Department of Health and the BBB.

Dr. Ivan Cruz and another doctor seen on the app treated me like the lump in my neck wasn't a big…read moredeal. Stating I was healthy and it was probably benign. I was treated to feel like I was overacting. The lump was metasis throat cancer. Please go with your gut feeling and never let any doctor make you feel like you need to calm down or your overacting when comes to your health. I am currently with a different PCP but ended up having the 3.4cm lump excised. It was a metastatic lymph node. I am currently receiving 7 rounds of chemotherapy and 35 rounds of radiation. Doctors shouldn't down play situations like this.

I called ahead to ensure this location had an X-Ray technician. Joanna at the front desk was super…read moresweet and assured me they had a tech available. I arrived around 6:30P and registered online which put me #3 in line. About 20 min later i was checked in and called up to pay my copay and it took another 4 minutes to be ushered back. Susie, my tech, was professional and had a friendly disposition. I appreciated how kind everyone was. The doctor was so personable and made me feel like I mattered. I highly recommend this place.

I left work and picked my son up from school early because he was feeling ill. We seen Nurse…read morePractitioner Nicole Forster who is super rude. We took our son in for sinus issues. The NP then asks if we have a pediatrician and tells us that we should have taken him there. She tells us if we don't have a regular pediatrician we are neglecting our son. Keep in mind he's never sick and if he was we just take him to this same walk in. Then she tells us that if we don't have one that we should get government assistance for insurance so we can get him a pediatrician as she continues to belittle u. My son had a pediatrician until he was 14!! So my wife tells her we have great jobs and great insurance. Then she starts berating my wife and asking her what she does for a living and why are we here if we have Insurance? None of this has anything to do with why my son was there. Also we prepaid the copay and have never had a balance there. She continues to harass my wife to which my wife simply replied please see my son. All turns out his sinus problem is allergies. I don't recommend this location anymore because this lady is treating patients like crap and belittling them to try to make some pointless argument that she has nothing to do with.