you will see a nurse that does not take proper notes. I had a poor experience and I would not…read morerecommend this place to anyone and I sure will not be returning .

Ive been here a few times over the last month or so and each experience has been good! Staff is…read morefriendly and helpful. Facility is clean and they do their best to get people seen in a timely manner. Wait time is about what you would expect for an urgent care but Ive definitely waited longer at other urgent cares I have been to.

This urgent care is amazing. I walked in and was out in under an hour! No long wait times, front…read moredesk staff was super on top of it. The doctor knew what he was talking about and was very informative. I was prescribed the medication I needed and was on my way!

Came here for a lip problem a year ago and had a male doctor who was very kind and gave me up to 10…read morerefills on a prescription because it's reoccurring long term. A couple months ago, I ran out of it and went back, but this time I had a female doctor and when I asked for the prescription, she gave me a 10 day dosage with 0 refills and told me if I just "pray to him up there" it will go away. Now obviously, 5 months later it is back and I'm having to book an appointment to be fit in at my doctors for more refills. Do not come here if you want actual help

Made an appointment for a pre employment drug screening, had some complications with scheduling as…read morethe online process allows you to make a drug screening appointment at times that they do not do them. But they called and rescheduled me, so no major issues but that could be improved. Amaya was super friendly and helpful. It I'm sick I'll definitely come back to check out their PAs/Drs care. But the facility is nice and new and very clean.

BE VERY CAREFUL WITH YOUR INSURANCE AT AFC URGENT CARE IN RIVERVIEW…read more I presented my BCBS insurance, which is my PRIMARY insurance and has a $25 urgent-care copay. AFC then found my Aetna coverage and told me that Aetna was my SECONDARY insurance--but said their system required them to use the secondary insurance instead. The result? A $100 copay instead of $25. I questioned this several times. I asked why I couldn't use my primary BCBS coverage. Same answer: their system wouldn't allow it. I even asked them to remove Aetna so they could process my BCBS, and I was told they couldn't because doing so would be "fraud." Here's the problem: that's backwards. Coordination of Benefits generally requires the primary insurance to be billed first, followed by the secondary insurance. Aetna's own provider guidance says exactly that: bill the primary insurer first, review the primary EOB, then bill the secondary insurer. I understand computer systems have limitations. What I don't accept is being told I must pay $100 instead of my $25 primary-insurance copay because their system insists on using my SECONDARY insurance, and then having the word "fraud" thrown into the conversation when I question it. Patients with multiple insurance plans: check exactly which insurance AFC is billing before you pay. Needles today I left to another urgent care where my insurance was billed correctly. I will never step foot at AFC Urgent Care again.

Wait times here suck and staff are rude. I really can't emphasize how long the wait time is for…read moreliterally no reason.

Sneaky greedy healthcare provider. I now go to Baycare…read more Because of insurance I over paid the several hundred dollars because they demanded payment upfront. Instead of waiting to see what insurance does not pay. Getting my overpayment back was difficult and lengthy..

Have nothing bad to say about my recent visit to this health care facility. I was seen in a timely…read moremanner. The staff was pleasant, knowledgeable, and professional. The parking lot is spacious and the lobby is clean and smells good. There was a Keurig available for coffee and the bathroom was clean. I had to call the doctor back after the visit and my message was delivered and resolved without delay.

Quick service, the NPs and PA have always done well, follow the protocols,and treated both me and…read moremy husband with respect. If you are a TGMC patient, they also have access to your medical records. Bonus!

These guys are awesome. I hate going to doctors but this was a welcome surprise. The wait was not…read morebad at all and they were so nice. The NP that saw me Anne was very nice and so was the student that talked to me first. The faxed over my prescription to the pharmacy across the street for me soi I could just pick it up. I highly recommend if you need to see a doctor

Make sure you ask when you get there whether or not there is a licensed medical DOCTOR on staff…read more Not a nurse practitioner or a physician assistant. The first thing they asked me for when I arrived was my health insurance card and my $100 co pay. They wouldn't even let me see a nurse or anyone or even walk back to use the bathroom without first getting my $100. Then some LPN takes my vitals. All she noted was my chief complaint is coughing. Even though I told her I had confusion and blurred vision. I get into a room and all the physicians assistant does is listen to my chest and give me meds. She doesnt look in my throat or check my eyes or feel my stomach or my lymph nodes. She then diagnosed me with "chronic cough with unknown cause." ARE YOU SERIOUS?! If I had known I was going to get some med school drop out from night school I would have never allowed them to treat me or take $100 from me. My 2 year old nephew can use a stethoscope!!! They of course have no supervisor on a staff and will still bill my health insurance. I better get a phone call from someone IMMEDIATELY.

I was very pleased with the service and care I received. The receptionist was friendly and…read morecourteous, and the APN was very attentive. She listened to my concerns, took the time to explain everything thoroughly, and made me feel well cared for. Overall, it was a great experience!

The app was a little bit difficult. Trying to get checked in when you're sick, but the staff was…read moreamazing and very helpful. Great check-in service and great care!

Loved our visit! My 3 year old had been sick with a fever right after Christmas. Her doctor was out…read moreof town so I scheduled a visit with the After Hours Pediatrics. This was my 2nd visit and like the first time, I left feeling confident and like we were well taken care of. I was able to hold my spot before arriving and received a text when it was our turn. We checked in and we're called back pretty quickly. The nurse that helped us was so sweet, kind and patient to my daughter. The doctor came in and he was amazing as well! My daughter loved Minnie Mouse so she had on a Minnie Mouse jacket and sneakers so the doctor drew her a fun picture of Minnie Mouse and gave her princess stickers AND coloring pages. My girl left there so happy she even said the doctor is her best friend and wanted to send him "heart hands" Although the flu diagnosis was no fun this visit was pleasant and I'm thankful to have gone as they provided me and my girl a positive experience.

awful. No sense of urgency. Here right when they opened but waiting for 2+ hours. This is a high…read morevolume urgent care with only one doctor. Nothing gets done. Really bad. Don't recommend.

Child came in with pain along his left arm, paleness, nausea, and hypersensitivity. Without…read morerunning any tests, Dr. Sandhu quickly dismissed all possible diagnosis with a quick answer as "nothing is wrong with him". The lack of concern for patient and consideration to his pain is frustrating to say the least. He grabbed the patient's arm where the pain was, and pressed on it hard, the patient repeatedly said "you are hurting me", and he conducted a range of motion while continuing to press hard on the patient's arm. Dr. Sandhu continued to insist there is no pain here. We are completely infuriated and disgusted with the lack of professionalism this Doctor showed. We went to another doctor, and the experience was quite the contrary, they ran X-Rays and EKG, and ruled out any possible issues, accommodated the patient and made the proper diagnosis, patient is better now. Would never again visit this Doctor nor Brandon Riverview Medical Association, ever again, and would not wish this experience for anyone else.

If I could give a 1,000 Star review I would in a heartbeat. Dr. Ravneet is the absolute BEST and…read morethe same goes for her husband Dr. Jagdeep. Everyone is so friendly in the Riverview Office. Mr & Mrs Sandhu, their nurses & staff are professional and very thorough. The staff there at the Riverview office work very well as a team and ensures that every patient receives high quality care. Dr. Sandhu'(s) Thank You for being so compassionate & Thank You Riverview Staff for always going above and beyond! I strongly encourage anyone to seek medical care at this office. I promise you won't regret it.

Terrible experience. NP was great but when I called the assistant out on mixing 2 medications…read moretogether that should never be mixed in a shot she was about to give me she got defensive. I even said...your giving me two shots right? She said yes. Then I said 'why do I just see one syringe?' Then she said she mixed them. Told her that's not correct and then she says "well I'm not a nurse!" I said well you should know how to prepare the medication they are allowing you to give! I asked her to redo it. Lost trust and was aggravated by her when she didn't bring two new vials in but instead had the contents separated quickly into two syringes. I asked to see the two new vials. She yeIls, " I'm not doing this and leaves the room." Then she starts googling it and I heard her yelling 'you can give toradol and a steroid together!' I opened the door and had to correct her again saying this isn't about a person taking these during the same treatment...it's that you can't mix the two in the same syringe as it effects the stability of the toradol. It scares the heck out of me that a person is googling this stuff and misunderstanding it. Then she started calling me names and swearing at me. What a disaster. The NP told her to go home but wasn't interested in hearing my concerns. I was in a lot of pain with a headache and now it's even worse. What an unprofessional person. Before you get a shot do your homework and see if they can be MIXED in the same syringe. Toradol (ketoralac) is one that mixes with nothing. I only know this cause I'm in healthcare. Feel sorry for all the people before me who got a shot that's rendered ineffective if given the wrong way!

Been dealing with clog ears on occasion for 30 years so I know whats needs to be done. Left ear…read morecompletely clog cant hear, right ear clogged but I can hear. Doctor comes in wearing sweat pants and a hoodie so my confidence is already shot but I proceeded to let them clean my ears. They send in a nurse, she looks like she is in High school and I could tell from the many times I have had this done it wasnt going to go well. Cleaned right ear and never did left. Got doctor again and she looks in left ear and says its infected and sends me on my way with a scip. Never cleaning left ear so I still cant hear. With my experience with this I know thats not true so I go to a ENT in ruskin within 10 minutes l was cleaned out completely both ears and no ear infection.