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    Doc's Glass Service

    2.7 (7 reviews)
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    1 year ago

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    10 months ago

    horrible service the guy that came to the front was a total asshole being all rude for no reason no wonder there wasn't any other customers

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    Heather C.

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    Starstruck Farm

    Starstruck Farm

    4.1
    (23 reviews)

    Easy access / entry. Great spot to camp near Nashville although the sites are not quite level so…read moreyou need to use your leveling blocks. But that worked out fine for us. A cute farm to check out. Note: there was no restaurant or food truck on at the farm on this date/time we went and there was confusion on breakfast. The breakfast eventually worked itself out wherein you just Venmo a donation. Worth the stop and we'd be back.

    I recently stayed at this campground after booking Tent Site #6 with power hookup, and my…read moreexperience was extremely disappointing due to multiple service failures, safety concerns, and unprofessional communication. 1. Incorrect Check‑In Instructions The self‑check‑in directions provided were inaccurate. The instructions stated to "turn right toward the barn", but the correct route required an immediate left. After a long drive, unclear directions created unnecessary confusion and delay. 2. Power Hookup Failure & Safety Concerns After setting up my tent at 7:24 PM, I discovered that none of the four outlets were functioning. When I called for assistance, I was repeatedly told to "press the reset button," despite explaining that the outlet was not a GFCI, which is a safety requirement under Tennessee electrical standards. This was not only unhelpful--it was unsafe. 3. Lack of Communication & Delayed Support Between 7:24 PM and 9:15 PM, I made multiple calls for updates: 8:25 PM - Called again because no one followed up. 9:00 PM - Walked to the office; no staff present. Calls went to voicemail, even when selecting the Urgent option. 9:15 PM - Finally informed that no technician was available until the next morning. At no point was I proactively updated, and no immediate solution was offered until I insisted. 4. Poorly Communicated Alternative Accommodation Only after pressing for a resolution was I offered a cabin. The instructions given were simply: "It's the cabin with the red roof and red deck. You can find it on the campsite." I explained multiple times that I was facing Highway 109 and needed clear directions. Instead of providing assistance, the staff member repeatedly said, "You can easily find it, it's the only one with a red roof." After a 10‑hour drive, breaking down my tent in the dark, and navigating a nearly pitch‑black campground, this vague guidance was unacceptable. A basic courtesy would have been for a staff member to meet me, use a flashlight, or at least point me in the correct direction. Instead, I was left to wander the property alone until another camper kindly helped me locate the cabin. To add to the disappointment, the "farm" itself was poorly maintained. The gazebo area was covered in bird droppings, and the netting above it was improperly secured, trapping several birds -- some alive, some dead. The overall environment did not resemble a well‑kept campground. A long‑term guest named Tom allowed his husky to roam off‑leash. At one point, the dog nearly urinated on my tent. He also did not pick up after his dog. The bathroom facilities were equally substandard. There was only one toilet booth and one shower booth for the entire area, both built with noticeably poor workmanship. I have never encountered a campground with such limited and inadequate restroom facilities. 5. No Support During Checkout At 10:14 PM, I called again for checkout guidance and was hung up on. My follow‑up voicemail was never returned. I checked out at 4:00 AM, left the key inside, and locked the door without any staff interaction. 6. Unprofessional Call the Next Day The following afternoon at 3:42 PM, I received a call asking whether I had checked out and how they were supposed to access the cabin without the key. This made it clear that no one had listened to the voicemail I left the night before, where I explained exactly how I checked out and where I left the key. The staff member then made an issue out of not having a spare key -- which raises concerns about their preparedness if a guest ever loses one. When I explained again that I had left a voicemail and followed reasonable checkout steps, she responded rudely, saying: "We upgraded you to a cabin and I hope you are happy being a rude guest," and then hung up on me. This level of unprofessionalism is unacceptable in any hospitality setting.

    Doc's Glass Service - autoglass - Updated July 2026

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