We are in town to attend Daughter's graduation services at a nearby University. Daughters car has…read moremultiple needs, so after the services, Discount Tire recommends Valvoline on East Ireland. In a word -- Aaaaaaaamazing! Thankfully, there is no line and we were able to drive up into the empty bay. After a friendly and courteous greeting and inquiry re: needs, Matt and his crack team get us in and out in less than 30 minutes -- more like 20, to be exact. From centering to exiting, Matt explains each step of the process; the computer monitor clearly lists the services you are charged for; it also swings around, allowing you to view in real time, who is under your vehicle and what is being done; they are in constant communication with each other, via verbal calls and echo verification. I appreciate how the 3 man team works quickly, efficiently and most importantly safely. I am at ease, knowing that they are paying attention to the tasks in progress, are NOT on their phones, you see/hear them at all times. EVERYONE is safe. Can you tell how important "safety" is?! Especially for these gainfully employed young men who (most definitely are not 'ne'er do wells') showed up for work and have their whole lives ahead of them! If you are asked to turn the vehicle and it's wipers on/off, they provide a reasonable rationale behind it. Matt kindly reset the vehicle's service reminder for us, and gave us the window sticker reminder (listing recommended mileage & oil type replacement) -- Excellent! Some people want conversation, that's not why we're there. I appreciate how they respect our time -- No inane conversation/questions about the weather or invasive questions re: where are you from, what you're up to/plans are. Professional courtesy up front, state your business, then Matt and his team go all in like BOSSES. After the oil is changed, you are shown the new oil level, so you have eyes on it and have confidence in their work. After applying the online coupon, it was $133.73 for Daughter's Sport edition SUV: fluids topped off, filthy air filter changed out, 4qts full synthetic oil, multiple point safety check/verification in under 30 minutes. Pricey? Perhaps, but a more than fair price for SAFE, efficient, no-frills/no-pressure sales pitches. The time saved is WORTH IT! From a cynical health care professional in a very time driven, every detail is crucial role -- stellar, impressive work ethic/flow! This generation still has people who work hard to earn a fair day's wages. Thank you, Matt and team -- You all were great!

It's 8:05 on 1/12/24 and the store cannot open because the manager is not there so I've been…read morewaiting outside.

prices are ridiculous 97 dollars with a coupon 20 k mile car trying to upsell air filter cabin…read morefilter never again

Great service, awesome associates and a great manager! heather thank you for changing my oil and…read morebeing awesome about everything

literal life savers! fixed our flat tire quickly, were so understanding, and it was so affordable!read more

These people are crazy high!!! Just got an "estimated" price for a 4 wheel brake job on my small…read moresuv. $1,300!! He said "roughly $650 per axle". I priced rotors at oreilly auto parts and they come out to $500, with free pads. So another $800 for two hours of labor?!?!

I do not consider this individual to be honest or professional. My experience with a battery…read morewarranty replacement was handled poorly and resulted in unnecessary costs. Based on this experience, I would not recommend doing business with him. I would not recommend buying a battery from this guy or having him install it. When the battery failed after only three months, it should have been replaced for free under warranty. However, because Scotty purchased it under his account, Advance Auto wouldn't replace it for me. Even though I had already removed the bad battery myself, he still tried to charge me $122 just to install the replacement. What should have been a free warranty replacement ended up costing me $250 out of pocket. Very disappointing experience -thanks, Scotty.

Extremely honest and professional! I will definitely be using him again! I was told by another shop…read moreI needed brakes, when he checked it out for me, he found they didn't need replaced and was honest, instead of just replacing them.

Just all around A plus service, fast pleasant, honest prices ,locally owned and operated, quality…read moreproduct, highly recommend

I just went there for my first time and it was a great first experience. They were quick, friendly…read moreand very sufficient. While I was waiting for them to do the oil change they kept up good conversation so there was no time for any awkward moments. I'm very happy this place was recommended to me, I will be going back for my oil changes from now on.

In this freezing weather, my car would not start today and I was uncertain if it might be the…read morealternator or the battery, though the battery is almost new. I took it to Jiffy Lube at 4425 S. Michigan St., South Bend, IN (near 20 bypass) for free testing of the alternator and battery, and the service couldn't have been better or friendlier! The assistant manager, Fred, was very kind and explained exactly what they found or did not find. He and the other two employees discussed with me what might be causing the issue--a loose bolt on the negative terminal of the battery. It turned out it was neither my battery or the alternator, but apparently, this loose bolt, which was actually stripped--which Fred showed me. Fred installed the new part and my car started perfectly. He restarted it again to be sure. All in all, I was in the shop maybe half an hour at most, and it only cost $10! I highly recommend taking your car in to this Jiffy Lube and having these gentlemen take care of whatever basic automotive needs you might have! They were above-board, friendly, and even more helpful. Thanks, Fred, and your staff at Jiffy Lube!

I'll be coming to this location for all my future oil changes! The staff were so friendly and never…read morepressured me into unnecessary services like other places do. They let me choose the oil I wanted, checked everything to ensure my car was safe, and made me feel like their top customer even on my first visit!

Genuinely amazing people and service! Were immediate with their response and got to us quickly. No…read moreovercharging and unbelievably kind. Broke down then we were immediately on the road again because of their help. Strongly recommend!

From the owner: We are mobile mechanics we Offer Brakes. Rotors. Serpentine…read morebelt. Oil changes. Emergency roadside tire change. Emergency gas refill. Retrieval of keys locked in car and more…

Excellent, thorough service! Friendly! I take all my vehicles there. Reasonably priced! Highly…read morerecommend.