The work that was done had to be redone within a year :( At…read morethe time I could tell it wasn't being taken care of properly - (my dad was a dentist and I worked for him for one year chair side.) After getting it redone because it fell out - my hunch was confirmed. My new dentist is amazing, and was a zillion times more thorough and professional. He answered all questions instead of dodging them with personal small talk and took his time and completed ALL the steps to ensure quality lasting work. At least the terrible experience at Happy Molar - which now includes insurance fraud and malpractice gives me great appreciation for my current dentist. I hardly ever leave bad reviews but I must admit this was cathartic.

Had an appointment today to get the sutures removed from my tooth extraction. Believe me...you will…read morenever find a nicer, kinder, sweeter staff than the ones who work here. They treat you like family, with dignity and respect. When you go into the exam room for your appointment, they even had draw cute little sayings on a welcome mirror! (See picture). Dr. Ly and her staff are absolutely awesome!

Dr. Purcell is an amazing dentist. She has continued the excellent service that Dr. Schneider…read morealways provided. I had two experiences in the last month that have put her over the top. Yesterday we were able to get my mother in on an emergency basis. My mother's longtime and regular dentist would not see her until late afternoon. My 94 year old mother had fallen her face on concrete the night before and had spent the night in the hospital. Her primary injury was that her two front teeth had gone into her gum line. She was upset and of course concerned about saving her beautiful teeth. Upon release we drove immediately to Dr. Purcell's office who saw her during her lunch hour, explained the process thoroughly and was able to put my mother's teeth back into place. You can imagine our relief. My mom is now switching to Dr. Purcell. My other experience is that a periodontist suggested I needed a crown. Although it would have been an option, Dr. Purcell assured me that the crack was very minor and had no doubt been there a long time. Dr. Purcell took x-rays, discussed it with me thoroughly and suggested we just keep an eye on it. I was so happy not to have a crown done. Dr. Purcell's office employees (Shea, Ashley and Carrie) are very kind, professional and do a fantastic job. I will be forever grateful and highly recommend the practice. If I could give more than five stars I would.

My experience with Phoenix Dentistry has been 10 stars!! Professional from the front desk to dental…read morechair. All staff members are perfectionists. Needless the say the dentist (s) - A patient for 15 plus years.

Rain, the receptionist, might want to revisit some etiquette training in how clients are spoken to…read more Professionalism isn't just scheduling appointments, it's tone, respect and knowing how not to sound annoyed by the people paying your bills. The overall quality of customer service here has taken a noticeable dive. What once felt organized now feels careless and the first impression sets the tone for everything else. Because of this, Rain just lost this dentistry a long-time client. I'll be taking my business elsewhere. There are plenty of dental offices that understand courtesy isn't advanced education...it's the basics. Unfortunately, those basics seem to have been skipped here.

On January 20, 2025, I went to Chandler Modern Dentistry to replace a broken crown they had placed…read moreabout a year earlier. After taking an X-ray, they confirmed the crown was cracked. However, while attempting to remove it--after grinding it down--the dentist suddenly told me the root was also cracked. This came as a complete shock. I had no symptoms prior to my visit--no pain, swelling, or discomfort--and even the X-ray taken that day showed no visible crack. When I asked to see the issue, I was handed a mirror and noticed a bulge in the tooth. What concerned me most was the long pause the dentist took after applying significant pressure, which I believe may have caused the root to crack in the first place. The procedure lasted seven hours and left me in excruciating pain for two weeks. I developed blisters and sores around the injection sites, could barely eat solid food, and lost 10 pounds. I missed work and had many sleepless nights. Even worse, I had to return and call the office multiple times due to a foul smell, bloody drainage, and ongoing pain that continued for over a month. I canceled my follow-up appointment and decided not to return. Unfortunately, despite not completing the procedure, they still charged the full amount through my payment plan. I verbally requested a refund on February 28 and was told it would be processed in 10 business days. When nothing happened, I formally followed up on March 31. The office manager assured me again that the refund would be issued--but here I am, still waiting. This has been one of the worst dental experiences of my life. For anyone considering this office, please be aware: Chandler Modern Dentistry is not BBB-accredited, and based on my experience, they don't seem concerned with patient well-being or accountability.

Wow. What can I say about this facility... This place literally brought me to tears of joy…read more After getting a 6 thousand dollar quote to fix half of what needed to be fixed from another dentist, I decided to get a second opinion. It started with a warm welcome from Ashley getting me checked in. I then get taken back and see the hygienist Janet. She was full of wisdom and knowledge and very thorough in her examination communicating every step of the way!! We then made our way to the star of the show, Dr. Mark Brouillette. This man was the most caring doctor I have ever met. This is a man who genuinely wants to help people and isn't in this field for the money like everyone else. He was incredibly honest and beyond fair. So much so that this man literally brought tears to my eyes. He made me feel soooo comfortable and made sure I was taken care of. He not only was going to be able to fix everything, he also showed me the teeth that needed to be fixed in the other places opinion was a complete attempt to rob me, as I didn't know any different. He is one of the few people I healthcare that are in it for the right reason and not money!!! He then went to work on a price with Daniel, who was an absolute dream to work with. Daniel came and let me know and it was a cut in literally half for more work than the other place!!! This place deserves 10 stars and have earned my business for life!!!! Thank you Modern Dental and it's staff!!!! You literally changed my life!!!

When my previous dentist noticed a cracked tooth that had an old filling, it was recommended that I…read moreget a crown, but something about the situation (and my extreme anxiety around dentistry!) had me in search of a second opinion. I'm so glad that I listened to my instincts and got a second look from Dr. Thomas. The office was super flexible in getting me scheduled during a convenient time, and everyone I interacted with was so courteous and kind. During the exam, I was praying it was nothing because I would have done ANYTHING to avoid a crown! After a closer look, however, Dr. Thomas found that the situation was even worse than a cracked tooth. The 10 year old filling was simply never done well enough to begin with and resulted in underlying problems that caused me pain and cold sensitivity for almost a decade. The way Dr. Thomas put it: "They did a half measure back then, but we will give it a full measure so you don't have trouble with that tooth again." I couldn't believe my last dentist never saw that this was an issue. I'll spare the details on a public forum, but once we went forward with a root canal and crown, all of Dr. Thomas' findings from the initial exam turned out to be correct and the work he did very likely saved my tooth, and saved me from so much more suffering. Now that my crown is in, I have had no sensitivity or pain and I honestly didn't realize how much discomfort I had been in for so long until it was corrected! Even though this office is further from my home, I will be looking to move my whole family to the trusted care of Dr. Thomas + team. You only get one set of permanent teeth -- don't leave it up to half measure effort.

I've been coming to Dr. Merchant for over 5 years. I started going once I could afford insurance,…read morewe set up an examination and over the years Dr. Merchant was transparent and created a clear plan to get myself back on track and in a healthy state when it came to my teeth. The office staff has always been kind and responsive. I've since moved to a different city but I still come to his office.

Weirdest experience walking into here for a 9:30 AM appointment on September 13th. I called this…read moreplace prior and told the person I was interested in just a cleaning as a new patient. I have perfect teeth, literally always had good hygiene and literally just wanted to go somewhere to get established as a new patient with a cleaning. I was scheduled for just that. The lady at the front desk when i came in to my appointment said to me "I have no idea why you're here today, can you give me an idea what we can do for you?" So already I'm kinda put off with the professionalism because it wasn't that complicated, i wanted a cleaning, easy, she could have asked a bit differently or maybe even apologize, I get it things get lost but the phrasing just felt it could have been nicer for a new patient who's already nervous being somewhere new. Anyways when i told her I was in for a cleaning only she mentioned a $65 fee to see a dentist and I wasn't allowed to do a cleaning unless the dentist saw me first for the oral exam. She mentioned I had on my record to have a cleaning still available per my insurance but the 'oral exam' wasn't covered. I explained easily that I just wanted a cleaning, i dont have any teeth issues, just wanted a cleaning. I was told 'no exam, no cleaning', they wernt allowing to do one without the other and she was really dismissive, not trying to work with me at all. No apologies and not even trying to be polite either. So I called my insurance and CONFIRMED this was false. My insurance absolutely told me that there is no limitation like I was being explained by this lady at the front desk and its something I could totally do and he covered for. I was on the phone with my insurance right out front for 30 minutes confirming this information and yes I have a record of my conversation and what I confirmed. My insurance wasn't sure why they were refusing to do a cleaning and mentioning a oral exam charge like this. So I didn't want to go back in there, now being 30 minutes past my appointment and I didn't want to be a Karen by risking any verbal confrontation with a employee that was making it quite obvious they didn't want me as a new patient haha. It was really weird, I have no idea why they'd lie to me as it was something I could very easily check with my insurance which I did. I also took time off work to attend this cleaning so i was admittedly annoyed that i wasted my PTO time in the morning for this. My insurance gave me the names of a few other Dental offices near me. I called the first place and my interest in just a cleaning. They had a cancelation and advised they could take me at Noon same day. They didn't do Oral Exams before cleaning and mentioned it's usually done after a cleaning depending on what comes up during my cleaning, it's not necessarily needed all the time depending on my teeth health. I went to my appointment at Noon and it was all charged 100% to my insurance, no 'oral exam' fee like this place was trying to do which further reinforced that the employee likely had no idea what she was talking about or was misleading me unintentionally. I dunno, it didn't feel purposeful and was likely an honest mistake but still, was a weird encounter. I mean I been to dental appointments my whole life and this is the only place that tried to do this to me. I've always seen a hygienist before the dentist, my teeth are all veneers on the top so i rarely needed a dentist as they are pretty healthy. Anyways this place also lost business on an implant too. The place I ended up going to did end up getting the dentist in after my cleaning for a quick talk about an interest about a tooth implant that i expressed and didn't even charge me an out of pocket 'oral exam' for that either. Seriously no idea what this place was thinking, maybe talk to your front desk staff about this 'oral exam' charge, maybe they are misunderstanding a procedure because it's the first time I heard about this being mandatory and especially when I voiced a interest in just a cleaning.

Knowledgeable, professional and incredibly kind. I went in to get an Xray, a cleaning, repair a…read morecrown and get two fillings. From the wonderful women at the front desk to the dental assistants in the back, to Dr Hodges herself, every single person is focused on friendly, informative customer service that made me feel immediately confident that I would get the best care. This was followed by service that ensured I did. Their Kindness through every step of my treatment ensured that it was painless and their attention to reducing my costs was like nothing I have ever experienced in a dentist office. I truly appreciate the whole team at Dr Tara Hodges office. They are simply the best at what they do.

Words cannot describe the level of healing that Dr Hodges provides. I had my first pain free shot…read morefrom her, and when I say it didn't hurt, I mean that I didn't feel a thing. Sublime. Her staff are incredible, they even text me, when i forget to follow up on an appointment. This is a dentist to go to if you are human and expect to be treated like one. High quality through and through

There are 2 qualities I look for in a dentist and their staff: thorough and diligent care, and…read morededication to avoid unnecessary expenses and minimize patient costs. Dr. Putrasahan and his staff are top notch! Every visit, I'm convinced one again of their conscientious approach to high quality care, and their dedication to act on my behalf to avoid unnecessary procedures and expenses. To top it all off, they're very friendly and helpful, and always take the time to answer any/all of my questions. Logos Dentistry is a top-notch practice and I trust them completely.

I cant say enough about the entire staff! Always professional, always polite, always friendly and…read moremost importantly very informative. Hands down the best dentistry team I've dealt with. Dr Kris, Vanessa (Hygienist of the year) and the entire team are awesome! Keep up the great work and way to go setting the bar at an exceptionally high level.

We were transferred to this group from another orthodontist who left his prior practice. The…read moretransfer process could have been smoother but care was given once we got through that. The in-office experience has been positive and the space itself is clean and comfortable. A few of the patient rooms have more than one patient in them and that's weird and somewhat awkward but otherwise no complaints.

WE LOVE COMING HERE!!! The front desk coordinates the whole families appointments, and it always…read moregoes very smooth! Going to a trusted, family-friendly dentist like Dentist of Gilbert Crossroads is great because they make sure everyone in the family feels comfortable and cared for. They know how to handle both kids and adults, making visits less stressful for everyone. They offer a variety of services, so everyone gets the right care, and they focus on preventing problems before they start. Plus, they build strong relationships with their patients, so you know you'll get consistent, top-notch care for years to come.