Got two fillings done around a year and a half ago, top left and bottom right. A month after I still had sensitivity in the bottom right, so they redo it, still have issues another month after and then it FALLS OUT only a month after . So I have to go back get it fixed for free, at this point I got a new dentist because I've never had this issue. Now fast forward to two days ago, I'm Flossing when my pick gets stuck on my upper left filling, it ends up falling out as well. So you can chose whether you wanna go to them. read more

Amazed! Called as a new patient and explained I had some upcoming ortho surgeries and wanted to try and get my cleaning before that. BEST FRONT DESK STAFF EVER! I am actually going to reference my experience when coaching my staff and how the receptionist was determine to get me in ASAP and made some calls and got me in NEXT DAY! Dr. Payne eased my anxiety immediately and built trust right away. Entire staff from front to back was Gold star! HIGHLY RECOMMEND!! read more

Be aware that if you start going to this dental practice, a couple things might happen....When we were Patients, our dentist left abruptly with no explanation. It was a very strange occurrence for a dentist, and we also found the prices after this practice, to be quite high. I really liked the practice before that and I wish that we could have kept our dentist. The waiting room was comfortable. Location was perfect, office staff seemed friendly but it was difficult to understand the pricing and paperwork was a mess. read more

I really liked this place. Loved my hygienist Chris and the doc - both super friendly and professional. I highly recommend them if your olfactory senses have been dulled.But I can't go there any more because the intense, strong smell of cheap, toxic, plug-in air freshener in a small space gave me a 2-day migraine. I mentioned it, but they were not open to discussion, so I have to find a new dentist. read more

Dobson ranch dental has been absolutely amazing. All of the staff are professional and efficient and they really work with your schedule to schedule appointments. Danielle has been my dental hygienist and she made me feel very comfortable , explaining the whole procedure to me before she started. She also called me after my procedure to check on how I was doing. I cannot say enough good things about the whole office. read more

I have been a patient of Dr. Payne's for about 5 years now. I followed him to this location from his old location, even though there are 100 other dentists much closer. He and his staff are always friendly, professional, and helpful. I highly recommend Dobson Ranch Dental and Dr. Payne. read more

Dr. Chris is the BEST dentist hands down! I had been going to him as early as my high school years (many years ago), moved away after college, came back and seen 2 other dentist for minor cleanings... the experience did not compare! One day, I'm driving down a random street and I see Dr. Christopher Payne and couldn't believe my eyes so of course I made an appt and felt right at home from the moment I hit the door. If you've ever been scared to go to the dentist go to Dobson Ranch and I promise the fear will be gone. The experience, knowledge and care is there from the front desk, to the hygienist on down to dentist. Despite not seeing a dentist for a few years, my teeth are in perfect health and I truly believe it's from the work and teachings of Dr. Chris in my early years. read more

I've known Dr Payne (yes, great name for such a nice dentist!) for almost 20 years and he is the real deal - he cares, he laughs, and he shares. I look forward to visiting him every time and his team reflects his compassion and caring attitude. read more

Dobson Ranch Dental Care - Dr Payne 'enduring' an office remodel - General Dentistry Near Me - Mesa, Arizona

I had an amazing experience here all because of Dr. Chris Payne and his dental assistant. I do not recall her name but she's amazing too! They made sure I was comfortable and not scared. I literally have anxiety when it comes to dental work ever since I was a little girl. But my experience here made me look forward for more and not scared anymore. I couldn't feel any horrible pain at all during my teeth filling work. Dr. Chris Payne needs more than 5 stars as well as his dental assistant. They're amazing and they do such wonderful job. Professional and deserves more than 5 stars. I totally recommend this place. It's very clean and smells good in the waiting couch area haha! They make sure you're comfortable and they treat you like you're part of their family. Front desk lady is so nice, friendly, and very accommodating. All their staff are all very wonderful people. My husband and his family has been a patient here since he was like 5 years old (even before Chris became their new dentist). His family has been going to this clinic for more than 2 decades so that says a lot. Thank you so much, Dobson Ranch Dental staff! God bless read more

Office staff is as incompetent as they come. Was billed for the wrong procedure and when I pointed it out they refused to correct it. I was stuck with the bill. Never use them read more

Dr. Chris is without a doubt the best dentist in the valley! I've followed him to his new practice in Mesa despite it being 20 miles out of my way. His level of professionalism and respect far exceed that of any other dental practitioner I've worked with in my past and his pride for his craft and care for his patients is obvious in his work! If you're searching for a dentist, look no further! Dr Chris is your guy! read more

I am a patient of Dr. Chris Payne and his staff. I love this place and believe me I hate dentists. He is amazing and so gentle. They are extremely friendly and patient. They treat you with extra care and make sure you are comfortable and pain free. I don't think I can say enough. They are quick to respond to any emergency and dental issue you may have. I am so glad that I have found this dentist. I like going as needed. I use to hate the dentist. read more

Service was great here except for the lady who gives estimates and takes payment. She is rude, never listens and speaks over you. I went in twice and spoke with them once over the phone and every time there is a difference price and she doesn't seem to know what she is talking about. I will not be returning to this office because of her! I told her I was going to give her payment and she hung up on me. read more

Third time my boys and I are at this dental office and I'm just sooo pleased with the staff. I can't say enough about the wonderful personalities and how easy/relaxed they make me feel when I am a huge bag of nervous every time I see a dentist. I definitely recommend Dr Payne and his very knowledgeable staff. read more

One of the worst customer service experiences of my life. Michelle needs some serious training. Before my encounter with her I didnt realize I could be treated so awful by a stranger. I even heard her talking trash about another patient. The walls are thin and her voice was definitely heard. I will not be back, I prefer a more professional environment. read more

Dr. Christopher Payne, DDS, his entire staff, and beautiful office brings comfort that you feel immediately when the walk into the office. Then, working with the entire office and Dr. Christopher Payne is a great experience. He is one of the best dentist that I've had as a dentist in my 47 years. Dr. Christopher Payne and his entire staff are excellent with patient care, professionalism, they talk to me about every step of my dental care plan and pricing. I've been receiving dental care my entire 47 years and my three adult children from dentist, dental surgeons, and orthodontist from Chicago, Atlanta, and Arizona. The level of dental care and professionalism with Dr. Christopher Payne and his entire staff have exceeded my expectations. I am a lifelong patient after a year of great services. read more

I've been seeing Dr. Payne and his team for a few years, now. I've always received good care from the friendly team, from Katie at the front desk onward. Today, however, I had a new hygienist: Rebecca. And let me tell you: it was GREAT care! She really brought the whole office to a new level. I am so glad she joined the team, and she is hereby notified that she can never leave :) read more

The entire staff is friendly, caring and professional. They make going to tue dentist a positive experience. I had not been to the dentist in quite some time, instead of shaming me for that they helped me make the right decision for my situation snd were able to see me quickly to take care of my situation read more

Dr. Chris is a great dentist and the staff are all friendly and capable. They have a nice, clean office too.

Dr Payne and his staff are amazing. They treat you like family. Dr Payne's work is excellent and his kindness and manner put me at ease. I highly recommend Dobson Ranch Dental Care. read more

Great team at Dobson Ranch Dental Care. They care about the patients and Dr Payne is a kind, caring, and professional. So happy to know these people. read more

I have been very pleased with the dental care I've received from Dr. Chris and staff. The are on time, friendly and professional. I would recommend this office! read more

Thank you Chris for your reply to my review. However, much of what you said is just not the truth and I find it sad that the responsibility was not placed where it should have been. Communication was horrible about the delay in getting payment for claims. I just was simply not aware until it was too late. That you just cannot refute when you look at the records. Moving on. read more

Love the new look of the office. The staff is amazing and very friendly. Dr Chris always puts the needs is his patients and their care first and foremost. My family is in good hands at Dobson Ranch Dental Care. read more

I was just going in for a simple cleaning. First time I've had the hygienist look to see that I would wait less time having the dentist check me before my cleaning rather than waiting until afterward. Saved time, so I appreciated that. My teeth are clean and I always look forward to going back each 6 months. read more

Very happy with the work and professionalism of the staff. Great family dentist. Did outstanding Invisalign braces for daughter. read more

I read the yelp and google reviews for Dobson Ranch Dental Care and chose them because of all the great reviews. I was amazed at the quality of the care and service. All the staff were so friendly and Dr Chris was absolutely awesome. I highly recommend them. read more

Before, I can even drive away I have to take the time to say Thank you. I have always feared dentist and the hygienist, I mean I get so scared before I go. But, today I found the nicest, kindest, dentist and the hygienist was sweet and caring and she didn't make me feel bad or like I was poor at brushing and flossing. She took the time to show me the proper way and I mean I am almost in tears, with joy not pain . I can't wait to come back to the dentist and see Marci. Thank you, for helping me get over my fears, it has been over 30 years of fear and today I can't wait to come back in October. I will not be looking for excuses to cancel my appointment!! THANK YOU read more