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    Do Right Rooter Drain Specialists

    3.2 (43 reviews)
    Open Open 24 hours

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    Services - Do Right Rooter Drain Specialists

    Drain installation

    Drain repair

    Faucet installation

    20 More Services

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Hydro-jetting

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Sink installation

    Sink repair

    Sump pump installation

    Sump pump repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

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    Recommended Reviews - Do Right Rooter Drain Specialists

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    Communication

    I have to provide an update. I decided to give DoRight another try after talking with Vicki the office manager and explained everything. I will say that the company is very good at what they do. They fixed my inside plumbing issue and they out did an awesome job with the hydro jetting and cleaning my catch basin. Everyone showed up on time and provide GREAT service. I would recommend to get the hydro jetting done versus power rodding. It really cleaned out the pipes. Again if you have a plumbing issue call them first and you probably want have to call anyone else. Everyone deserves a second chance and giving them one was well worth it. Thanks Vicki and to everyone at DoRightRooter.

    Maggie N.

    Horrible experience, stay far far away. I recommend finding more professional plumbers for your needs. These guys were in my house for over 2 weeks making creepy suggestive comments, working 3 hour work days and taking lunch hour, drinking on the job (they were drunk most days with cans of beer obviously in their work truck) and did a poor and incomplete job. My house was filthy from them, my family was displaced for weeks because of their lack of effort and sense of urgency. They have no ability or care to work in a time frame and blasted horrible music over my TV program. They didn't care to clean their feet or the mess of the mud going in and out of the house, they did not show up on their last day to complete the work or fill in the hole in my wall or yard. They broke my door screen and my birdhouse. Also the office is about as imcompitant as the plumbers with zero communication or respect for my time. Every time I called the office to complain the plumbers would say something to me about it and mention his fighting pit bulls. Stay far away from this scam of a company. Those 2 weeks were the most stressed I've ever been and it was 100% preventable, this company just did not care. It was a living nightmare. *UPDATE The owner John just messaged me and threatened me with slander because of this review. I find it sad that instead of fixing his own companies problems he tries to threaten me to change my review, which is exactly what he said. I have no reason to be anything but truthfull and I want nothing from this company. I only hope to spare others the horrendous experience I had. Also I would be wary of positive reviews here, I'm sure it's a bargaining chip for them. This company is ethically corrupt.

    Pipe found! Not watched out. Perfectly round hole.
    Miguel P.

    A month after I bought my house in Summit IL we had ongoing sewage backup in our basement drain. It got worse when it rained or snow melt. We were referred to "Do Right Rooter" who came out and after rodded/jetted stated the problem was bigger. Indicated we had a washed out pipe causing the sewage backup since sewage was not going anywhere and afford to fix the problem then promised we should no longer have this problem again since they noticed my wife high anxiety. The fix was at a very expensive price of $2800. But since they agree to give us a payment plan, my only option was to go with the job. The day of the pipe fix arrived. Note, the state already marked my yard to identify location of pipes. Two workers of Do Right Rooter's began digging in the wrong location. I advised that it was marked on the other side of yard. But they said "No the pipe is here since there was vibration on the fence post when rodding". So I allowed them to continue. No pipe were found but a major destruction of my yard and grass was completed. After I called the owner John Cooper about the issue, then they decided to use the locator video system which indicated pipe was at the marked location on the other side of the yard which should have been done before breaking the dirt. Yes, Do Right Rooter indicated they are not responsible for landscaping on the invoice but I was not expecting to pay $600 to correct the mud pile and add new sod in my yard for their destruction. After digging the new location, the pipe was found but it was not washed out as previously diagnosed and actually looked as if the pipe was tampered with since the pipe had a perfectly small round hole on the top of the pipe as pictured which could have been done with a metal shovel or a hammer because it was a clay pipe. No roots were found near the pipe. I mean why dig to find a perfectly good pipe right? As they proceeded changing the pipe to PVC. We were never offered a check valve (flood preventative) knowing that this could have been our savior from the beginning since they dug already. Now 1 month and half later we been still having sewage backup. My family and dogs who live in the basement are getting sick and having an eye issue also my renovated basement walls are destroyed because Do Right Rooter's failed to correct the problem as promised from the beginning. Their excuse is that it is now a city issue. I called the city to advise what Do Right Rooter's stated who is now requesting a copy of the video but Do Right Rooter's is using an unprofessional tactic by not returning phone calls and black mailing me to pay the remaining balance of $400 in order to do anymore work or correct our issue. This shows that they are misdiagnosing to gain profit and dishonest work practices. You would think that with the $2800 charge they would do anything to make their customer's happy. This is false advertisement. All and all, I am very dissatisfied of the outcome. I believe the only way I can be happy again is if they correct the issue by placing a check valve they missed to do in beginning and correct the landscaping thereafter on their dime. Or reimburse me of the total payment made so I can find a new plumbing company that can take care of the problem professionally without any issues. ***** Update***** 5/24/2018 To elaborate on how Do Right Rooter's works. After the review was posted they called me to set-up an appointment for 5/24/18 at 11am so they can come out with the camera and meet the city inspector to confirm problem. The city inspector arrived but Guess what Do Right Rooter No call, no show as usual. The city was kind enough to camera the lines for them selves and showed us to confirm its not an city issue as Do Right Rooter indicated. Also explained how the sewage piping should flow which Do Right Rooter fail to know. Anyhow, now we know who the problem is here, Do Right Rooter's. The person replying to my last review is not the owner John Cooper, it's the secretary by the name of Victoria. Of course, they will write something to make their company not guilty of any complaints. This company fails to understand and believe that the customer is always right. If the customer was not upset or unsatisfied with the outcome or work completed there wouldn't be any negative review. Beware with this company!

    In this picture, you can see he peeled off my cap that covered the hole where the sewer line was. That was NOT necessary. - A person is kneeling on the floor, working on an electrical outlet or switch box embedded in a wall. The wall has a hole with exposed wiring, and the worker is holding a tool near the opening. There are tools, a vent cover, and a screw on the floor nearby. The setting appears to be a home or office undergoing renovation or repair.

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    4 years ago

    So glad we found Do it right Rooter. Professional and friendly team. They did a great job clearing the main line with Hydro Jetted machine.

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    John C.

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    7 years ago

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    5 years ago

    I will never use a company that is charging ridiculous prices. Do the homework and get additional proposals.

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    8 years ago

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    7 years ago

    Appointment rescheduled 4 times by Do right rooter and no-one show up at the end.

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    Page 1 of 2

    Ask the Community - Do Right Rooter Drain Specialists

    Review Highlights - Do Right Rooter Drain Specialists

    From John (the owner) to Steve, who did most of the work, you could not work with a better group of people.

    Mentioned in 7 reviews

    Read more highlights

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    Chicago Sewer and Drain Professionals

    Chicago Sewer and Drain Professionals

    (121 reviews)

    I recently hired Chicago Sewer & Drain Professionals, Inc. after reading great reviews on both…read moreGoogle and Yelp, and I couldn't be happier with my decision. My kitchen sink was draining incredibly slowly, and my previous attempts to fix it just weren't working. From the very first phone call, the team was professional and easy to work with. Scheduling the appointment was a breeze, and I was given a courtesy call on the day of service with an estimated arrival time, which ended up being earlier than expected. I really appreciated the heads-up, as it worked out just fine for my schedule. When the plumbers arrived, they were prompt, courteous, and took the time to ask about the issue before assessing the situation. They gave me a reasonable verbal quote and got to work right away, completing the service the same day. I also liked that they accept credit card payments, making the whole process even more convenient. Thanks to Chicago Sewer & Drain, my kitchen sink is back to normal, and I couldn't be more satisfied with the experience. Would I hire them again? Absolutely! Would I recommend them? 100%

    Stay away from this company. They cannot be trusted, they left my house destroyed with 10 holes all…read moreover my laundry room and a basement bathroom after paying 12,000. We initially contacted the company to fix a clogged kitchen sink. Before they arrived, we clearly explained that rodding had already been attempted and did not work, and that we needed someone equipped with a camera inspection to locate the clog. When they arrived, they insisted on trying rodding again, saying their machine was more powerful. After several hours, the clog remained. My stairs carpet was full of mud after they left.. They returned another day to troubleshoot, but the camera they had was too large to see inside the pipes which again we had requested a thinner one from the start. Tomas indicated that they needed to do one , two small openings max to locate the clogged pipe. However, this escalated to ten holes throughout the laundry room walls and ceiling, as well as the basement bathroom walls and ceiling. He changed a pipe in the bathroom for no reason. To justify that he opened holes on the bathroom tha had nothing to do with the kitchen sink? Eventually, they discovered that the pipe leading to the outside of the house was collapsed. The solution was to excavate under the house, outside concrete stairs, under deck to fix the pipe. My husband proposed the solution to reroute the kitchen drain through the laundry room floor to connect to the city pipe. They said they needed to come next day to hydrojet and find the city pipe, plus 3 days to do the work. The quoted $12,000 which we felt was a lot of money but we had no kitchen sink for over a week now, 10 holes on the house, and not thinking clearly at this point. We accepted given the stressful situation, we agreed and paid $6,000 upfront. The work was completed in less than eight hours (versus 3 days) far less time and effort than represented. He promised us before starting that he will send someone to cover all the holes. Well he never sent anyone. After a couple weeks we texted and he gave us some BS excuse that he wanted to make sure he sent someone good, didn't mater the cost. A month later, same story, that the job is to small foe him to find someone (10 hold is small? I cannot imagine how much wrost could have been if we let him excavate towards the outside of the house. In summary he can't be trusted, his words means nothing. Do not pay him until you are satisfied. I File a formal complaint with the Better Business Bureau (BBB), and he didn't even answered, that is how much he cares. So i am going to leave this review in every place they are advertised and every moms, community facebook pages from north riverside to 10 miles around.

    All Rooter

    All Rooter

    (123 reviews)

    Archer Heights

    Contacted them at 8 am with an emergency backup issue and they came in that afternoon rodded out my…read moreline between the house and the sewer and resolved the issue that day...Could not me happier with the service that Luis gave us.

    I messaged over the weekend and got a response promptly. The plumber called me first thing Monday…read moremorning and came later in the afternoon. Two guys showed up and first power rodded the drain about 15 feet but couldn't go further because was worried it would scratch our thin PVC pipes. Then he camera scoped about 8 feet but then still worried it would damage the PVC pipes. I was disappointed we couldn't go further but I suppose it is what it is. He did clean out a good amount of tree roots and said that was probably the biggest blockage and though we couldn't see the rest, it will probably be OK. He said our pipes looked in OK condition, no holes as far as he could see. He was very nice and answered all of our questions. They did wear booties into the house but like every other contractor, they also wear the booties outside and then back inside everytime they go inside and outside. It was wet outside so some mud was tracked in all the way by the two people. Like I said, this seems to happen with all contractors, just a little nuisance to clean up afterwards. But overall, pleased with the service. They had competitive rates, $485 for the power rod and $200 for the camera. Will call them next time (maybe in 5 years?) when we need another cleaning. Thanks!

    Do Right Rooter Drain Specialists - plumbing - Updated May 2026

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