Had a flat tire. Platinum was contacted through car insurance. Technician contacted me and kept…read moreme updated on ETA. Arrived shortly and completed tire change quickly. Very professional service, very helpful. Would definitely recommend!

Absolutely fantastic and professional service. Very fast response time. Dave jumped my Rav 4,…read moreexpressed concern that my battery wasn't going to last much longer, offered to replace battery. I initially said no, I would wait. Battery died almost immediately which he had said was a possibility. I called Dave back and he came back, brought a battery and installed it. I couldn't believe it. I commute from York PA to Baltimore city for work and I feel confident that I will be able to stay on the go like I need to now. Thanks, Dave!!!!

I can't recommend this business enough. If you want EXCELLENT service, HONESTY AND INTEGRITY,…read morereasonable pricing, and quality service that exemplifies excellence, then I suggest that you take your car to this mechanic. Tom and Carrie, "Thank you" for taking such good care of "Kermit" by making sure that I'm always driving a safe vehicle.

Called into a friendly staff, expressed my concern about a tire with a slow leak, said head on in…read moreand we'll take a look. I didn't realize it was 30 min. Before they closed. they patched up a screw that was in my tire causing the leak. That's good service in my book at a reasonable price.

Great service and got me back on the road ASAP. Broke down 150miles from home on the interstate…read morelate on a Friday. Called them as the nearest shop open before i called AAA. They were waiting for me when I got there. Water pumped had failed. Parts store closed. Gave me a ride to a nearby motel. By the time I walked to the shop after breakfast Saturday morning truck was already on the rack with a new pump getting installed. Guys were as helpful as I could have asked, clearly already busy but in my circumstance worked to get me on the road as fast as possible, and the cost was better than fair. Can't thank them enough.

We needed to have a vehicle towed after it was unable to be started. We called AAA and they sent…read moreout a tow truck from this company. The time it took for him to arrive was acceptable. That's where anything positive ended. First, he was rough with the vehicle, hitting the chains against it and handling it like it was a junker. He worked very quickly but not carefully. The garage was 3.2 miles from where the vehicle was towed from. The driver claimed he made a "wrong turn" and the trip ended up being just over 3.5 miles, which isn't a huge issue except he could charge more for going over the half mile mark. That short of a distance from start to finish should not result in a "wrong turn." The garage we had it towed to requested the vehicle be placed at a certain place. The tow truck driver was uncooperative with this request, and placed it where he felt like placing it. As he was removing our vehicle from the tow bed, he did not fully lower the bed and dropped our vehicle a foot onto the ground, causing the rear wheels to bottom out. Completely unacceptable. While we did file a complaint with AAA and the tow company, the tow company was just a single entity and the driver was the owner, who did not offer any kind of apology. In fact, he hung up mid-discussion. I would never trust my vehicle to this company for anything. The kind of service we received was rude and disrespectful. We've had other tows from AAA which were wonderful and when the time comes to need one again, we will be sure to request that this company NOT be dispatched. Treating someone's personal property so poorly creates a very negative image. I want to share this so that others' don't suffer the same experience.

I needed my son's car towed 2 times in one week. Liz was very professional, helpful and friendly.read more

I had an A/A with a concussion so had no role in selecting Excalibur. But they have been…read morewonderful, even going to the accident site to look for lost item.

They reposed my car like I didn't say that they could take my vehicle and now it's so much money…read morejust to get it like be nice and hand me back my car if I didn't pay the bill I obviously can't pay the 1000 dollars for the car

Great company! They saved me when I was stranded. drivers were very professional and handled my…read morevehicle with care and respect. I highly recommend CH Recovery! They went above and beyond and even placed my vehicle in a garage for protection due to inclement weather. I can't say enough good things about this company.

I've been going to this shop for as long as I've lived in the area now for 16 years for my…read moreinspections. I've always done my own maintenance on all my vehicles except when I know I can't handle the job myself. The one time I needed work done I took it here and they did an excellent job at a reasonable price. But while I've waited for my inspection, Ive seen a lot of interactions there. From what I've heard, they've always told people what is wrong, but have always advised them of alternative for what was needed, such as a less expensive option or if it can wait a while. This to me being a mechanic myself is the proof of a honest shop.

I purchased a car a year ago and am just recently finding out everything that's wrong with it. I've…read moretaken my car to Lincolnway probably 4 times in the last 2 months and I wish I could give them 10 stars. They've done everything from inspection to a new transmission in my car. Everyone who works there is friendly, fun to talk with, and explained everything to me in a way that was understandable. They work fast and efficiently every time. They called me before they did anything that would cost me or that would be more than what I expected. They are very reasonably priced and have saved my bank account and my car. As a woman who has been to other places that try to rip you off because they think you don't know any better, I swear by Lincolnway. I really can't say enough good things about this place and the awesome people who work there. I will never go to another mechanic again.