They never add points to our profile. And they don't care when you tell them the points don't show…read moreup. Their service department is soooo slow. Everything is at least an hour and a half wait. Even a simple inspection. Leon is pretty awesome and I hope he goes to a better dealership.

This negative review has nothing to do with service representatives…read more My issue is with management. When I purchased my Trailblazer, there was a nick in the windshield. I was advised it would be resolved. It wouldnt be noticeable. All that was done was liquid squirted into the nick, and it still looks like a damaged windshield. I have been a customer of Heinrich for over twenty-five years and have purchased many vehicles. I have referred many customers. I have given them many glowing reviews. They feel as long as the nick isnt on the driver's side it isnt an issue. I feel if I spend over 25K on a vehicle, I should get a vehicle without a damaged windshield. It's a small spot but the way management handled shows no loyalty to long term customers. I will continue to use their service department but this will the last vehicle I will purchase from them. Buyer beware. It's a sad truth.

Channel the receptionist is so courteous and extremely helpful…read more I came here after getting hit from the back and needed my car fixed. They are kind and compassionate and take care of your throughout the whole process:) Definitely recommend them. xx Arsala

Our various autos have been repaired several times over the years at CarStar St. Catharines. Top…read morequality work every time, excellent and skilled staff, no surprises ever. Our insurance company has repeatedly directed us to CarStar, meaning that they have had many good experiences also. Recent work on my spouse's Honda CRV was just excellent. CarStar's set up with Enterprise for rentals is excellent. Their communications wrt estimates and progress and completion of repairs are first class. BTW - We needed a review today of a strange small dent pattern nearby the recent repairs, was it there before the recent nearby repair or was it a new event? The CarStar records were just great, it was already there and not part of the recent repair claim. Within minutes we had a quote to deal with this old forgotten, minor event. This is first class support all around. We hope we will not truly need CarStar real soon but they will be our go-to help center for our autos. Fred and Hope Manzer

Coppin's was able to fit me in during a crunch and did a great job helping me out - much…read moreappreciated!

Dropped off our car this morning for an inspection. Also ended up getting an oil change since we…read morewere due. The service is phenomenal. They make you feel like family. 100% will use them for all of our auto needs. Great value for what you get as well.

Quality work at a fair price. Had new brakes and rotors installed on my 2022 Honda CRV. Brakes have…read morelifetime warranty and rotors have 2 year guarantee .So far so good. Significantly less money than the dealer would charge.

I don't write a lot of reviews, but I just have to tell you what a great repair shop this is! I…read morestarted going here about 7 years ago on a recommendation from the Neighbor to Neighbor App. These are great people. Honest, very competent and reliable. I feel like they are always trying to get me the best answer (and best prices) for my repairs. All of my children go there as well.. Do yourself a favor and give Lumia's a shot!

Once again the service that was done at West Herr Honda was excellent! Paul the service manager was…read morevery detailed and knowledgeable about what needed to be done with my Honda CRV. They were very efficient with my vehicle and it was done in a timely manner. I am very satisfied with the service provided and highly recommend West Herr Honda.

Was looking to purchase a vehicle, saw Mark, who gave me some pricing. Went back the following day…read moreto buy, the vehicle was sold just a few hours before; no problem since I didn't put a deposit down or sign anything; however I saw 2 other vehicles and asked Mark to put together some numbers on them; didn't hear anything the next day, so I called and left a message, still no followup from Mark. Wound up purchasing a new Honda from Northtown; have purchased a lot of vehicles from West Herr, and have always had a satisfactory and professional experience, except this time.

I encountered Tread City about 13 years ago at the Tonawanda location. They were the most…read morereasonable, straightforward, and helpful people. No matter when I called, Nick would always answer and be eager to help. He would go above and beyond to give me more than one option because SUV tires are NEVER cheap. When I discovered they had a location in Cheektowaga, I was estatic! It's closer, and they guarantee tires as well as fix flats. Well, the experience I had ordering tires from Walmart recently had me again needing to order another lug nut lock key because they have either lost it or damaged it in the past. So I have the tires delivered to Walmart and have an appointment just before Christmas. Once again, they call and tell me the lock remover is broken, and I need to take it to the dealer to get it removed. I noticed a few weeks ago that there is a Tread City in Lockport. I decided to give them a call to see if they can somehow get the lock that is stuck on. I speak to Adam, and he is as nice as can be. He tells me to come in before a certain time to assure me enough time for him to get it done. He comes and explained he can take them off, but he may have to replace the locks with regular lugs to avoid the problem. They take care of everything in a matter of minutes, and all is well. This tire shop is sharing a building with show plows and other sales items. But it's nice and clean.

Long wait & the next day had a tire go flat....they sold my a used tire with a nail in it. I won't…read morebe back to this tire shop. Car haven't been right since they serviced it. Had to go somewhere else... they really wasted my time & money

I recently had a little hiccup with my truck while on vacation. When I returned home I knew that I…read morewould take my truck to Jocoy collision for repair, I have been going there for years. They scheduled my repair for a convenient time for me and stuck to their word on when I would get the vehicle back. The office staff Frank and Cary are a pleasure to deal with polite and knowledgeable. Plus the Technicians in the shop are skilled and able to still do body work the old way and not just replace parts. Totally satisfied with the quality of work, attention to detail and I will be back when needed and recommend Jocoy Collision to others... Bill Hesson

Had my vehicle in for some roof damage due to a paint chip that bubbled the paint and rusted…read more Received quotes from a couple other shops - including one of the local chain body shops. Jocoys was not only the best value, but everything that was noted about how the repair was to be completed spoke to a much higher quality result. The chain shop quoted a much higher expense for the repair, and wasn't going to fix it to the best quality. The area that was in need of repair required the windshield to be removed to properly fix the damage. The chain shop said they could fix it without removing the windshield and said they wouldn't remove the windshield anyway because they won't warranty or stand by any rust repairs - and it would cost significantly more on top of their already overpriced quote. Jocoys did an excellent job on the repair and I'd highly recommend their services!

I needed a transmission range sensor and Pep Boys told me that they can't do that that I have to…read moretake it to the dealership or wherever I got the van. Well, they were incorrect, Top Value Transmissions got in touch with me and let me know that they take care of that. Amy, the owner wasn't sure if that was gonna be the actual problem or not until she saw it for herself. So I brought my van out there, it's borderline wheatfield and Niagara Falls, New York.. She had to order the part because I did in fact need the sensor, and it took six days to get there, so I went without a van, but I could've gotten it if I wanted it bad enough I just didn't really care at that point, I was so fed up with needing so much stuff done to the van to pass inspection. Amy found a lot of problems with it, of course. So she replaced the brakes and brake pads and other things that I don't know but everything that it definitely needed. And then eventually did the transmission sensor. Forgetting all the work done that I did it didn't cost too much. I mean it was a lot a lot for me. I can't afford anything is everybody knows, but just under $2000 to get a lot of work done. But just driving it home the van felt like a completely different van. Felt so nice. So she was able to take care of the job. I highly recommend her. She goes into detail about what you need. She's not a bullshitter and she even holds onto the parts that she took from your vehicle that were damaged and shows you afterwards and boy was mine in dire need of parts. Thank you, Amy and crew.