1. DNA Suspension & Accesories

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Phoenix, AZ

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DNA Suspension & Accesories

5.0 (1 review)
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Services - DNA Suspension & Accesories

Auto brake repair

Auto steering and suspension repair

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2 years ago

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All the local mechanics know about this place, and if you own a car, ESPECIALLY an older model car,…read moreyou NEED to know about this place too. Penny Pincher has saved us not one, not two, but at least THREE times or more, when one of our cars broke down and we needed a part that all of the regular retail chain auto parts stores said had to be "special ordered". Penny Pincher always has the parts we need in stock and always at a much lower price than those chain auto parts stores quote. Need an example? Two days ago, our older Honda Civic blew a wheel bearing while driving on the 101. None of the chain retail auto supply stores had it in stock, but told us they could special order it for $15 and that it would take days to get it. Penny Pincher had it IN STOCK for $3. A day later, we were back on the road! Thank you Penny Pincher! Lots of professional and DIY mechanics come here, so the place is always very busy. Customer service can be great or bad, depending on who you get, but out of the many times that I've dealt with PP, only once did I deal with a rude employee (he was disciplined by the manager later) and the other time, they gave me the wrong part and although they fixed their mixup without complaint, it was annoying to have to wait in that long line, so make sure you have the right part before you leave the store!

Prices....especially since auto zone and O'Reilly are 80% remanufactured parts too. Why pay more?read more

O'Reilly Auto Parts

O'Reilly Auto Parts

(6 reviews)

Alright so I am a mechanic and I shop here literally almost every day on the commercial side of the…read morethings and the customer service there is amazing with the dudes in the back Larry and Jr. They make going there looking for parts the highlight of my days, the delivery drivers are also great they all have a great personality but the new manager that runs things there his name is Roberto I believe? Is an actual pain in the ass to these folks. The dude likes to get disrespectful pretty quickly when his "team" don't do shit asap or as he told me "the way I want things done" so in other words not the right way. Not only that but the workers there get shit DONE idgaf what he says lmfao I have seen many, many, many times on extreme busy days how Larry and Jr clear out the area full with customers while receiving calls for parts all at once. And whenever I end up with the manager on the phone asking him for parts I end up getting them wrong lmaooo. I was there when he talked to one of his drivers disrespectfully in front of me and other employees there and the issue isn't with the staff it's him. Other than that this Oreilys has ALWAYS been my "Go to" spot and the prices aren't too bad.

After many people told me to go to orielys because they will take my check engine light off no…read morecharge I called Sunday to see if they can do that and the guy on the phone Said yes. So Monday I decided to go but before I got in my car I called again and asked the same question and the gentleman said yes again and they weren't busy. I told him I'd be there in 10 mins. Well I arrived and all employees were just hanging out on their phone. So as I walked in I said oh good mom of you are busy to help me. And I asked who I just talked to on the phone about getting my check engine light off? no one admitted to it and the oldest guy standing there said oh we can't do that. Because they aren't reliable if anything was wrong. I told them I've scan my scan cat already I just need a smog test but first need that light off. No one helped me and I was denied they do that service. EVEN THOUGH I CAllED BEFORE ARRIVING AND SUNDAY. I don't know if that older man was the manger or what. But no wonder why the place had no costumers. I'm Going to try again tomorrow and see if the story changes

DNA Suspension & Accesories - autorepair - Updated October 2026

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