Very friendly, helpful and responsive - including at the holidays!…read moreWe had a lot of family coming for the Christmas holidays to stay with us and one of the 3 toilets was not working right. Chris came out same-day on the day before Christmas Eve and helped us resolve the problem. Very much appreciated!

Hello , i just wanted to take time out to personally thank eric for coming out to the southern…read moremaryland blue crabs stadium and not only showed up in a timely fashion but in co-vid protection gear. And very quickly and swiftly took care of our plumbing needs and at a fair cost.. Super hard to find plumbers with reasonable rates. Look no further than A&E plumbing.. We look forward to doing business again.

Beware: Overpriced, Misleading, and Unhelpful…read more I called A&F Plumbing for a $59 service visit to find out why my water heater was not heating -- seemed reasonable. The tech was polite. That's where the positives ended. He relit the pilot light and THEN told me it was $250 just to relight the pilot light -- something most plumbers include in the basic fee. After paying that ridiculous charge, my water still never got hot. He didn't check, wait to see - - just said he relit it. He did make sure he had a sales pitch though. Without fully diagnosing the problem, he jumped straight to recommending a $875 burner assembly or a $5,250 replacement water heater, (complete with estimates) claiming mine was 11 years old, but my house is only 9 years old. Either the math was off, or they were hoping I wouldn't question it. I paid $250 for nothing -- no fix, no follow-up, just out the window, whoever recommended them should be ashamed of themselves. Definitely a bait-and-switch. If you're looking for real solutions and honest pricing, I strongly suggest calling someone else.

I hired A&F to repair an under bathroom counter. A&F came out and said it would cost $250 to fix…read morethe leaks. After I approved it the plumber said it would cost $785. I feel they were dishonest and used the lower cost to get the initial approval so they could then Jackup the price. I will not trust them to do another job since this was a complete rioo

Never again!!! Hard Rock plumbing!!! We had a major flood in…read morethe bathroom and unlike the other reviews he did show up HOWEVER, he did not get the job done. First attempt was Thursday, he was able to snake through the pipe in the toilet claims he snaked about 6 ft but the backup came back 2 days later. We called Saturday and he came back Sunday evening to snake again but this time was only able to snake the cable for about 1 to 2 feet and informed us there was nothing more he can do after already paying him $851. He claimed we had a broken pipe!!! Ruined our bathroom marble floor when he used his snake machine and left the crude from the snake all over our toilet and bathroom walls!!! When we brought the damages to his attention he was frustrated but agreed to provide some financial relief which we never received. So we called a professional company and they were able to clear the pipes within an hour (so definitely not a broken pipe). If you hire him just know... you DON'T get what you pay

Listen! We used everything you could think of to clear the tub drain, and I MEAN ERYTHING! So we…read moreasked around and Ralph was recommended. We called late one evening and he said I will come by tomorrow by 10am. Why was he knocking at out door at 9:30? Called my phone a few times (it was on silent) and waited a WHOLE 12 minutes for me to open the door. Now, upstairs we go to the bathroom. Ralph assessed the situation and said it will probably take about an hour. Well, 7 hours later and a few trips to the truck, he said "i have to do surgery." I was like OK what's the cost.... Long story short and 2 days of surgery on replacing a few pipes, 25 more feet of snake, our drain was finally clear. Ralph and his team stood on buisiness! We recommend HardRock Plumbing and Drain Services!

The plumber who came highly recommended to me doesn't do work in my downtown DC location, so I…read moreasked him to recommend someone who does. He pointed me to Capitol Mechanical, and I had nothing but a superb experience. Of the five or so quotes I sought on a Sunday morning to replace my old electric water tank that unexpectedly just stopped working, Capitol was by far the most responsive and gave me personalized responses (quickly!) as opposed to form responses provided by some others. The owner, Germaine, was the one I talked to, and I was so impressed and put at ease while going through an otherwise stressful situation. Capitol gave me options to fit within my budget (e.g., they offered to come out on a Sunday, the same day I contacted them, but told me I could elect to save a couple hundred bucks if I waited to get my service during normal business hours on Monday; they gave me advice about what type of heater and other parts to buy on my own if I wanted to save money by just paying for labor and not any parts). I also asked them if they could reserve a Monday morning appt. for me while I tried to replace the non-functional heating element on my own, as I figured the odds were high that my DIY would go awry and I would need a new tank installed, and they reserved the appt. for me while we waited to see if my repair worked out. In the end, my repair seems to be working, so I didn't actually have Capitol come out (yet, fingers crossed). But if I need a plumber, they will be the first ones I call. Germaine also shared that they are a master plumber, and that's the kind of quality I'm looking for. To top it all off, their labor quote to install the new unit and take my old one away was the lowest price of the quotes I did get. I'd pay extra for this kind of service but it seems like their rates are super competitive!

Unfortunately I cannot recommend this company. I was referred to them through my water heaters…read morewarranty company. The technician that came out (who I later found out was the owner) was very polite and explained that we needed a part that would arrive in a couple of days. A couple of days went by and I didn't hear anything so I reached out to the company. I spoke with the secretary who told me that the technician was not available, but she would have him to call back. Despite her promise of him calling back he never did and I proceeded to call back every day for two weeks without a response. At one point the secretary told me that the technician was in fact the owner and she had no clue why he wouldn't return my call. Normally I would have quickly called another company but I had to use this individual due to the water heater warranty company. After two weeks of calling without a response or the replacement part I ended up with a basement full of water caused by the leaking water heater that they were supposed to fix. I ended up calling another reputable plumbing company that was able to fix the issue the same day. I'm really unsure why the technician never called back, perhaps it was because he was being paid by the warranty company and felt that the job was too small. Either way I wouldn't recommend them due to the poor customer service.

5x5x5 stars I contacted several plumbers, a couple came out & didn't return. A couple were too…read moreexpensive & a couple were cheap. My faucet leaked for over 3 wks & I was so frustrated. I prayed & found that 2 neighbors recommended TLW. He was reasonable, punctual, professional & knew his stuff. His system is organized & on point. I finally have a new plumber. Prayer answered!

Great service, great craftsmanship, got a fast appointment, recommend tlw for all plumbing needsread more

Abdul's Plumbing was listed as the first option for my Noritz tankless water heater once my AHS…read morewarranty request was denied. I had to contact a Noritz service provider. Abdul was both professional and personable and took the time to explain the problem, what needed to be remedied and how it needed to be fixed. He answered all of my questions and even showed me how to check for future issues and preventative maintenance.

Don't waste your time! No call, no show, which is very unprofessional. Had the family up early on a…read moreSaturday morning in preparation for a scheduled appointment between 8:00 am - 12:00 noon at my daughter's home & he never showed up or even bothered to call. Very inconsiderate of other people's time!

I have called on this company twice in the past month for two different jobs. Both jobs were…read morerelatively straightforward. Wayne Vorhies' technician (Oscar) showed up on time, was pleasant and knew his trade. Price is reasonable, which can be a challenge in the big city.

Vorhies did excellent work on an old DC rowhouse. I can't recommend them enough.read more

I can't recommend Jackson Plumbing highly enough. We discovered serious water damage in our home --…read morewet sheetrock, wet floors, mold concerns, and even water affecting our furnace and water heater. It was overwhelming and stressful, and we had no idea where the leak was coming from. Jackson Plumbing came out promptly, took the time to thoroughly investigate, and correctly identified the source at our whirlpool tub. They didn't just do a quick fix -- they were methodical, professional, and explained everything clearly so we understood exactly what happened. What truly set them apart was how much they helped with the insurance process. They provided detailed documentation, photos, and clear information about the cause of the leak, which made a huge difference when working with our adjuster. Having a company that understands both the repair side and what insurance companies need was invaluable. They were responsive, knowledgeable, and genuinely cared about helping us through a very stressful situation. If you need an honest, skilled plumbing company that goes above and beyond, Jackson Plumbing is the one to call.

Brandon was incredibly helpful, professional, and responsive. He took the time to answer all my…read morequestions, explain my options clearly, and point me in the right direction. I highly recommend Jackson Plumbing if you're in need of a reliable and cost effective plumber.