Very friendly, helpful and responsive - including at the holidays! We had a lot of family coming for the Christmas holidays to stay with us and one of the 3 toilets was not working right. Chris came out same-day on the day before Christmas Eve and helped us resolve the problem. Very much appreciated! read more

Hello , i just wanted to take time out to personally thank eric for coming out to the southern maryland blue crabs stadium and not only showed up in a timely fashion but in co-vid protection gear. And very quickly and swiftly took care of our plumbing needs and at a fair cost.. Super hard to find plumbers with reasonable rates. Look no further than A&E plumbing.. We look forward to doing business again. read more

We've been using A-E for more than decade and Eric has been out to help us with everything from leaks to installation of a water filtration system. He's like a super smart detective when it comes to figuring out what the problem is, and has given us great advice that's saved us money-often with simple solutions. Somehow he makes time for urgent issues even though I know he stays super busy too. We trust him completely to give it to us straight about what we need to do, and he is always fair on price. read more

They were called the first time to install a water heater. I referred them to a friend who later reported to me that they bad-mouthed me. "Not cool," I told them. I gave them a second chance when they installed a well water holding tank and fixed a pipe. They had to come back a second time because the pipe was still leaking. When the contractor told me they never fixed it, I called them back and said please fix the leak and don't charge me as this was the third time trying to get this leak fixed. They came out, denied all responsibility and left while the contractor was still working there. The contractor was about to leave when he saw a huge ball of spit on the wall next to the door. He said he wiped the goo off and repainted that section of wall. I notified these plumbers again that their actions were unprofessional. Now I'm warning YOU! Will never use them again, nor recommend them. read more

Professional, timely, honest, and wonderful overall service! Had a water heater replaced in hours!

Well at first my comment about the owner (I'm assuming the man who answered the phone) to my husband was that he seemed nice, helpful and if he was able to come out today, we would spend our money fixing a plumbing issue with this company. Two hours later (after we called 10 different places), he called my husband back to tell him he would be able to help us. My husband apologized several times and told him we found someone to come out but thanked him for his help. He said "you owe me more than an apology don't call here again". How rude. We come from a blue collar 26+ year family business. Professionalism goes a long way. So do referrals and reputation. Watch your words. You never know who people know. Don't waste your time on company. read more

Our water heater failed and caused major damage. I called A-E plumbing because they came highly recommended by my neighbors. I called and spoke to Jim, explained my situation. Within hours Eric and his helper arrived. They immediately got to work draining my tank and disconnecting the old water heater. Got water flowing back in to my house and within a day a new hot water heater arrived. in the meantime my plumbing under my vanity would not turn off when the clean up company tried to remove my vanity. Eric and his helper came to the rescue, got it capped off and removed my vanity. My new water heater was installed immediately by A-E with zero issues. The work is professionally completed. Both Eric and his helper were efficient, worked quickly and I was treated with respect. Now lets talk about price! A-E plumbing was 75% cheaper than Len the plumber, and 50% cheaper than Somd Oil. It amazes me the level of professional service I received for an awesome price. I didnt go with A-E because they were less expensive, I went with them to support a small local owned business who has been around for decades and has a great reputation. They truly care about their customers and dont try to take financial advantage of people. I HAVE FOUND A PLUMBER FOR LIFE. Thanks guys for helping me during such a stressful time. Regards, Lori Robinson read more

We had a leak in our kitchen sink. Within an hour of my calling, they came out to our house and repaired it. The service was fast, friendly and efficient. The next time our plumbing needs to be repaired, I will definitely call the A-E team! read more

Would not recommend this company; extremely difficult to get them to return calls or to resolve issues with new equipment they have installed. I rarely complain about someone's business but I have been trying for 6 months to get them to return with the part they ordered to fix my new tankless hot water heater that I purchased from them. Horrible and terribly frustrating. read more

We recently moved to the area, bought a new house (new to us), encountered one blurb after the next and was in a state of panic when the basement started flooding & floors started buckling on main floor but still couldn't see where exactly the water was coming from, just knew it was in the walls somewhere...gosh, what a disaster! Needless to say, we needed a plumber ASAP! We took a chance on this small business in the area and even though their plumbers were already out on jobs, we were extremely pleased with the outcome. Jim answered my call, made no promises that he could get someone out to us the same day, but said he would try. Sure enough 2 hours later, his son Eric showed up with his assistant, Jake, and was able to pinpoint the issue within his first 5mins of being there. This guy was on the ball!! Eric handled everything like a true professional. Was very knowledgeable, personable and thorough. He will definitely be our plumber for any future work & we feel very comfortable recommending their company. - La Plata MD read more