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Severn Plumbing and Heating

5.0 (1 review)

Services - Severn Plumbing and Heating

Plumbing inspection

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4 years ago

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Csa Plumbing

Csa Plumbing

(12 reviews)

Stellar customer service! I was very impressed with Jack and how he answered all questions as…read morerelated to a drainage issue. He was dispatched quickly and was very friendly. He even called a few hours later as a courtesy. I would definitely use CSA again!

Not impressed with Jack (so called experienced plumber). He came to my home evaluate a plumbing…read morematter and barely touched the parts that required the assessment and charged a $135 service fee. Do not use this company because you will be out of over a hundred bucks for a waste of your time. This is what I call a "get over company". You have been warned. Updated 7/1/2025 - You know exactly who I am. Although gas, insurance, vehicle costs are rising for everyone, not just this company, that doesn't make it right to price gouch. It's unethical and illegal to do so especially when dealing with a customer facing a vulnerable situation. Other companies charge under $75 but I discovered that after dealing with CSA. I called three out of curiosity. Furthermore, he mentioned that he was coming from a location less than three miles from my home. Therefore, referring to $135 as a "discounted rate" for a trip charge is laughable. You live and learn. The office didn't tell me before hand that the trip charge would be this excessive. The guy Jack did a visual assessment (less than 8 minutes then hurried out to his next run). It appears like what he was confronted with was over his head so he didn't offer to repair the job. He suggested I deal with a warranty company to require that a plumber handle the task. So it was an easy $135 that he earned that day for barely doing anything. Again, you've been warned.

Severn Plumbing and Heating - plumbing - Updated May 2026

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