11/10/2025 Don't let DMV Merced talk you out of paying $43 fee to RETAIN personalized license plates. Make clear you are not REASSIGN. In my case, 2010 Toyota Prius lost Brake Booster / Accumulator and selling to hybrid dismantler. I have no car. I would likely not be able to sale Prius without first filing to retain plates. read more

DMV Merced - DMV Merced can't read beyond REASSIGN when I needed to RETAIN my personalized license plates. 11/10/2025 - Departments of Motor Vehicles Near Me - Merced, California

The minute I walked in I was greeted by a rude lady, who said in a rude manner, scan the code on my phone, it did not work, so I told she could be more helpful, finally she gave me gave me a number. And then I took a stand at the wall, no seats were available. Mind you I'm 70 years old and have a bad lower back, I had to stand for almost 3 hours. when my number was called, I said I registered on line, but they could not find it in the computer, so I had to do the application again. then I had to wait somemore to finally get my new drivers license. the whole experience was so exhausting, I will never go back to that DMV for anything. read more

Unhelpful security guard, asked a simple question but extremely unhelpful, and wasted me a bunch of time to wait in the line just to be told to fill out application on the computer while a simple correct answer could have prevented that. read more

The dmv is always a shitty place to go, this one is the worse. If prole really hate their job so much just retired or quit. I see how useless they can be & how they talk to people. Specially the old lady in the front. Lady, if you not willing to help people or answer the right way. Quit, I don't need your shitty attitude. She said her job was only to print a number, they could have a kiosk machine for that. read more

Longest Waiting time in the planet! Do not go to this place if you have a better option. Came here at 1:30 for 1:40 driving test, and Waiting for more than a hour and there are still some people in front of me waiting for the test. Dumb place read more

Long long long wait times. Its 2024 they should have a much better solution by now but they dont get paid for that so go figure.

Very please with the gentlemen who assisted me who was bilingual he help my mother in Spanish speaking and he made sure all her paper work was correct thanks -ben read more

Poor customer service as usual. Cannot reason and will not make any form of accommodation at all when it's their fault. Ordered a mussel sticker online and never received. Called DMV and they were no help at all and would not resend. Went to this location and have to come back again. I needed to wait until 30 days from purchase. I was on day 26 and it's only $16. They swear like anyone would waste their time and call dmv and was put on hold for 30 minutes and now have to return 2x just to this location to try and cheat them on $16. So much for saving time and money through online ordering... read more

Here for my real ID, don't forget to book your appointment online or else you'll be waiting forever. Took about an hour and a half with an appointment to be seen and helped. They don't take credit cards. You have to bring exact change cash, check or debit card to pay. Dark ages over here. Restrooms are damp but stocked. read more

Worst dmv EVER been to, i was taking my 3rd and final written test exam, and the bald guy with the beard came up to me and told me he had to take it, and i was wondering why and we asked the security , "why did he take my test ?" And the security told me, most liked because of "cheating", like what fucking cheating, i was doing what i was supposed to be doing, and i js felt like it was racial profiling, not even halfway there in my test and there was actually people cheating by me and he took my test and didnt take there's and counted as a fail, now i have to pay another 40 when i never did anything wrong, thank you dmv, by far the worst, never coming here again, thank you merced dmv for the worst experience ever. read more

Went in to take written test, and not even half way into it they decided to take it from me and count as a fail just because I was speaking to someone. When the whole time there were people around me actually cheating on their test. Now I'll have to pay again just for that. Felt racially profiled. Thank you dmv read more

I think that with all the time away from work due to the pandemic; the DMV employees have become friendlier and a little bit quicker at their jobs. In general, I am used to waiting 45 minutes to an hour and a half for service without an appointment, but On my most recent visit I was in and out in less than 30 minutes. As of this review, they currently require all customers to wear a mask. It is loosely enforced in the lobby but is more strictly enforced for behind the wheel test due to the close proximity between the student and the driver. read more

I went to the DMV to do business with this establishment Our number starting with an E when I asked them questions about when they were gonna call Isa they had on the board a woman at the counter was very snooty read more

They cashed our check on 8/19/2019 fir tabes renewal but did not receive them as of 10/05. I went personally and I was expecting to get my tabs. Instead was told it was mailed that day. Which should have been one day delivery since I live in the same city. We received the tabs yesterday 10/10/2019, which is almost 2 months after cashing the check. Absolutely ridiculous and wish they train their people on good customer services. read more

do not go here for ur behind the wheel driving, theres a specific instructor (female, skinny, curlish hair) driving test barely started and she was already huffing and puffing, gives instructions to cross street even tho theres clearly a pedestrian crossing and takes points off if u are stopped and explaining theres a lady crossing! very unprofessional was yelling as well, marked stuff on the sheet that wasnt even done for example , making unnecessary stops? which are STOP SIGNS? blamed me for going to slow when i was literally slowing down for a red light... they need to hire better instructors. read more

Got here about 4:30p.m. was in and out within 10 minutes...That was a first ya digg...Got my 2017 tag and was on my way. Didn't expect that quick service but friendly has usual read more

DMV Merced - Departments of Motor Vehicles Near Me - Merced, California

More than pleasantly surprised at how fast and smoothly it all went. I was prepared to be there a few hours, instead I was in and out in about an hour! They made sure you had all you paper work in order from the line outside, gave you your designated code and window. Helped that it was mid-week, kids in school, great lady at Window 8. Passed the test of 18 questions with 1 wrong. Interim license issued with real DL/ID in the mail. Note: Fill out the application online to save time. Have all your paperwork in order Have a positive attitude and be prepared to wait. Good Luck!! read more

Came at 9 am without appointment. Left at 2:30pm. Small room. Filthy restroom. Nice stuff. Did the job quick. But this facility is very understaffed. Government never cares about its people. They care about bombing other nations and steal their resources read more

DMV Merced - Restroom - Departments of Motor Vehicles Near Me - Merced, California

I had a delayed appointment to renew my DL and get my ID. They notified me of my new appointment and all went efficiently. Very polite clerk. read more

As an accumulation of times, I've come here, I've never had to wait very long and the service has always been personable.

I haven't met anyone who can give DMV more than 2 stars. If I ever do, I'd want to ask them some questions. DMV serves a purpose and that's pretty much it. In the 27 years I've been using DMV, every office has a crappy waiting area with angry reps who say "cash or card". This recent visit was so that my boyfriend can register his Nevada vehicle for California. Not only do the employees seem to be clueless about this process, but the supervisors who have worked for DMV for 20+ years didn't know much either! Doesn't our tax money pay for new workshops for these career minded employees? Wow..I'm seriously frustrated with this place, the service and overall ambiance. It always smells like piss and sweat in there. Try turning on the A/C once in a while please. Can't say I won't be back to any location since we all have to use its services. What I will say is that I'll continue trying new locations. The Merced office is not that great. read more

I have never had such a pleasant DMV experience in my life. Coming to the DMV gives me so much anxiety and I have needed to come in quite frequently for a car registration. I moved from Southern California where the DMV employees are stressed, overworked, and so rude. I previously visited three different DMV locations to get what I need done. Because the experience has been so traumatizing for me I have postponed visiting the Merced office. Coming in today, I met a wonderful woman named Cee who made the process so simple and clear. She was so kind and patient with my circumstances and she helped me more than any employee at any other location I have visited. I am really so thankful for her. She has no idea. read more

I was a little discouraged reading the reviews for this location as I was going there to get my driver's license for the first time at 21. All the people I interacted with were nice, and I had Michelle as my instructor who was great! I did have to wait in my car for about 25 minutes, but it was a busy morning so it was understandable. Pretty pleasant DMV. read more

I had an appointment and ended waiting two hours to get attended. One star because the A/C was on.

Drove all the way here from Sac for my son to take his behind the wheel test only to find he hadn't scheduled it. The young lady went out of her way to ask if they could squeeze him in and guess what He's going home a licensed driver read more

It's been a while since I last been into the DMV. I hated the long lines back then and having my whole day taken up. Today I needed to do work with the DMV. I like that online it will tell you what the wait time is at the dmv in your area. I couldn't do what I needed online, so we went in. It was about 11:15am when we arrived. To my surprise there was no line and no wait (as indicated online). We were greeted by an employee up front who directed us immediately to where we needed to go. The entire process took about 17 mins. We were non-opping our vehicles and could not use the online services. Mind you if you do need to pay your registration and don't like using the online option, there is a registration kiosk that can be used and it's an entirely separate line (if there were a line to wait in). All the employees we came in contact with have all been pleasant and extremely helpful. Certainly a different process than before. I was able to use my visa/debit card to pay for my registration and they also accept cash and checks. read more

I went an hour before the closing time and waited in a line and I was two people behind of going in and instead of telling no more people before they got there and close the line the just said we are not taking more people. I wasted my time waiting in line to just hear come tomorrow and they close 45 minutes before closing. read more

I swear these people are a-holes and rude. Waited in line over an hour in the blistering sun to be told they are closing an hour early.

By far the BEST DMV I have been to in the 15 years I've been dealing with the DMV. Debra was the first person I encountered and she is the sweetest! I adored her and she was beyond helpful with everything. Andrew was also great! The happiest DMV employer I've dealt with behind the cou ter, was very nice and extremely helpful. I already filled out a comment card caying they deserve recognition and some type of gift card but I hope this makes sure that happens. Good employees are hard to find and they have 2 of the best. read more

My son and I went to the DMV on July 19, 2019 at approximately 7:30 am. The entire experience was better than expected. I've been to a few DMV'S, Modesto and Turlock. This by far was the best experience yet. We were greeted by a gal going through the line prior to 8:00 am to ensure people are in the correct line and to review documents. This expedited the process. She then assisted us promptly and gave my son a few words of encouragement. We then proceeded to the computers to complete an application and we were greeted by another friendly gal. She offered assistance and stayed close. We engaged in some brief friendly conversation. We sat down and waited for our number. As we sat there being the observant person I am I did notice a few unpleasant interactions by clerks to others. I sat there hoping I don't get those clerks. Thankfully, we didn't. We were called and were attended by a clerk behind a desk in a small room to the side. Once again it was a pleasant experience. She to encouraged my son as he was nervous about passing the written exam. Overall each interaction we had was positive and welcoming. I wish had names to publish but I don't recall seeing name tags on each person. However, because of what I observed I noticed the customer service is not consistent for all. read more

When I received notice that I would have to renew my CA drivers License I immediately got on line to make an appointment. Could not get one in 5 cities within an hour drive other than Merced. Plan ahead as I started two months out. While on vacation, prior to my appointment I decided to go to the Sonora DMV office as a walk in. The wait was a reasonable time, 15 minutes for the first stop, another 20 for the next station and about 10 for the station where my documents were checked. I brought everything that the list required but found out it was not enough. Appears that I needed two more documents which made no since because I had a valid passport which I could not have gotten w/o them. That said, I obtained them which took time and $$$$. I kept my appointment with the Merced Office and I must say was pleasantly surprised. They were spot on with my appointment, no waiting AND to my surprise I didn't need the two documents, why...because I have a valid passport. The clerks at the 3 stations I went to were pleasant, helpful and had their office moving like clockwork. So I strongly recommend their DMV Office. read more

I've had to come here a few times when I first moved to California to get a new drivers license, transfer the title of the car and to replace my license when it got stolen. I've had an appointment every time and it was smooth and painless. Today getting a replacement license only took 20 minutes. Pretty good if you ask me read more

My friend Joey paid for his ID and didn't receive it in the mail! So he went back and was charged again only to be fully dissatisfied. To this day he still waits for his ID. read more

On June 10, 2019 I took my driving test. I failed. But, I didn't fail because I did all these things wrong, I failed because the instructor, Sarah, failed me for things I did not even do. I'm telling you, I did not do them. While driving, Sarah, made unnecessary and rude comments instead of instructing me. Before approaching a stop sign, Sarah told me to "speed up the speed limit is 40 you're going 25." I was slowing down to stop. At a stop sign. At the end of my test, she made this remark "as soon as I got into the car with you I knew you were going to be a slow driver." Not only was she very rude, she was also extremely unprofessional. After, Sarah, marked off a ton of things I did not do, she did not explain any of it to me and handed me my paper and had no further communication. This is unfortunate. The behind the counter employees were gems, but I will be going to Turlock for my next driving test. Please Merced DMV, check your employees, you can do better. (Ps: I'm pretty sure her name is Sarah, on my paper there is an "S" followed by squiggles. I did research on other reviews and "Sarah" has many poor reviews with the same problems I came across while taking my test. Regardless "S" is not a good employee and should not keep this position until further evaluated.) read more

If I can give 0 star .. I was waiting for 5 hr and the system have problems they tell me try one time and it not work after that the me fill out the papers then pay money and and go home come back for the test another day ... read more