Response times reduced to under 30 minutes. Nearly tripped…read moreover a homeless lady sleeping next to an irrigation ditch @ 11:52 PM 6/16/2025 during my nightly walk with a pickup truck parked near ditch who could easily have run over her. Police officer spoke with her offering alternatives. Well done MPD.

Merced police refused to go out and do a security check on a friend of mine after I called and told…read morethem she was having trouble getting a drug user, temporary tenant, moved out of her house and we were cutoff on our phone call. She didn't respond to my phone calls or texts back to her for several hours. She is 56 years old, lives alone, has a heart condition and all alone. I feared for her safety and they did not care enough to take a couple of minutes to check on her. Other law enforcement departments in the area will do it but Merced police did not want to be bothered with public safety.

You cannot reach them. This is highly frustrating! I had someone popping off extremely loud illegal…read morefireworks this morning around nine-ish and the sparks almost or did hit our roof. Tonight around 9:30 pm, their usual time, in the far back of the baseball fields behind St. Anthony's church they started again but longer. Thankfully they just stopped by 11pm finally; but they keep it going EVERY night and have started doing this in June and just ran out mid July. Where is the Police presence? These are kids putting these off! I feel weird calling 911 for this issue but thought the Police Office was always open?

Why does it take over an hour to come to a domestic dispute? I called to kick a drunk, yelling, and…read moreopenly hostile person out of my girlfriend's place and despite living 6 minutes away from the police station I guess they couldn't bother.

So far the UC Merced Police are nothing like the criminals at Merced Police…read more Yes, the UC Merced look at me and I look back at them. They smell trouble if they mess with me so they leave me alone. I've worked for nearly a dozen law enforcement agencies writing software. I have a default respect until they betray that trust then I bust them. I have busted 2 San Jose Police officers, 1 CHP officer and 1 Santa Clara Police officer for over reacting and escalating situations. So far the UC Merced Police are exemplary.

I'm not sure if this is Where I Leave a review for the dispatch at UC Merced Police but I'll give…read moreit a shot. Even though UC Merced Police Department did not handle the problem that I was having in finding my lost and possibly injured elderly father but I have no other way of thanking the kind lady name Gina that went far out of her way with her kindness and patience and willingness to listen that not one other department in Merced would do. She got information to help me within 10 minutes that I couldn't get through the Merced Police Department within four hours so I want to say thank you Gina for taking the time, for being genuinely concerned about my elderly father for listening and for your kindness you really deserve more than a positive review and I'll always be grateful.

Around 3:45 am on December 26th we heard someone shooting an automatic gun…read more15 shots were heard so we called 911 to report the incident they took our information and said they would notify the Modesto police dept well true to form they never showed up never drove around the neighborhood never contacted me about the video that I had they just don't do their jobs your not safe in this city because of the Modesto police dept and the City council Pathetic all of them

Honestly, they might be the slowest responders on Earth--I've had mall cops move faster. One time I…read morewas literally being chased by a tweaker on a bike, called them, and they told me it'd be a 2-3 hour wait. Like... what are they, a part-time book club? Volunteers? Undercover snails? No clue. Just glad I moved out. Wish I could star this -5 stars... because honestly... they're a joke.

My phone was stolen at Ace Hardware in Turlock and we tried chasing the guy who stole it but we…read morelost him. I tracked the phone on find my but the thief turned my phone off. I called 911 and we got an officer to meet us at the store to review footage immediately. We weren't able to find any good leads at first but Ace said they would call us if they were able to track the credit card information. We went home and within an hour officer H. Duncan got the credit card info, went to the thief's house and found my phone. He was able to meet us at the store to return it. Phone stolen at 3:15pm and returned to us at 5:30pm. This was amazing, and we couldn't be more grateful for Ace Hardware employees for working so fast to get us details and Turlock PD for following up. THANK YOU!!

You need some serious help in your dispatch department. I called to report a person in a hospital…read moregown waking down the street from Emanuel Hospital. He was barefoot, it's 100° outside. The back half of his body was showing with ass hanging. My guess is he's psych. Tried calling the non-emergency number and was put on hold right away for a long time. After being tired of waiting and being concerned with the patient I hung up and called the emergency number. The same person answered the phone that put me on hold on the non-emergency phone number. She told me she was the only one in there and she had nine other emergency calls on hold. That's ridiculous! How is it you only have one person handling all the potential emergencies in this town??? And how quick and efficient are the people who might need help getting the help they need in a timely manor??? Get the girl some help!

Things were well-organized; once I found the parking lot and crossed the street to the Merced…read moreCounty Superior Courthouse. I was there to interview as a volunteer juror for the "Civil Grand Jury; which is a judicial body composed of 19 citizens. It is impaneled to act as an "arm of the court," as authorized by the State Constitution, to be a voice of the people, and conscience of the community. California impanels County Civil Grand Juries every year to conduct civil investigations of county and city government and to hear evidence to make recommendations or to decide whether to return indictments. In Merced County, if indictments need to be made, a separate criminal grand jury is impaneled." I had never heard of this type of Grand Jury previously; but I learned a lot by going to the Merced County website https://countyofmerced.com/341/History-of-Grand-Jury and researching it. I recommend that everyone learn more about the legal processes of their local, county and state governments. The information that I found was very useful. My initial reaction had been to ignore the notice or simply say no; however after reading about everything, I decided to go ahead with the interview process. I felt that the interview process was well-thought out: with the majority of the questions the same ones that were asked on the questionnaire that I had returned for the jury selection process. There were a few others that expanded on the original questions; in order to get a better sense of how the interviewee would respond in different situations. I'm glad to have had this opportunity; because I learned quite a bit more about how important individual citizens can be

The rudest people I have ever seen. They need to be taught what the first amendment rights are…read more They physically push people out of the building if they don't like you. They push you around. See a lawsuit coming very quickly.

Customer service is rude and incompetent! Rosie and other…read moreladies are just there to collect a paycheck and build a pension. Try asking if a balance is still owed. Clerk in finance has to walk back to ask a supervisor not able to decipher computer.

This is regarding the utilities, the website to pay for your water and garbage. It's garbage. If…read moreyou call to tell them their computer is making errors (sign on errors, the account number (supplied by the city, not me) is wrong, they are rude and condescending. The "contact" link does not work. We are landlords of several properties, and I pay bills on eighteen websites. Theirs is the most frustrating ever. To pop your check in the mail slot? Last time I did that there was this supposed "black home' between the bucket where the envelopes are picked up and the container the bucket sits in? My payment had the unfortunate fate of falling in between the two and I was dinged for a late charge because the checks never cleared. They sent the check back a few months later when they were discovered. No apology, no reversal of late charges. I could keep going on about the new garbage/compost system but if the mayor won't listen, who will? Pathetic way to run a city.

Sad to see bad reviews because my experiences with our police department have been five-stars over…read morethe last 10+ years. I've had the pleasure of speaking with Officer Gomez and Officer May the last couple times, both are very professional and took the time to speak with me and assure me that everything will be taken care of. They both explained what steps need to be taken in each case and made me feel at ease. I hope everyone else will get to have a positive experience as well.

It's a PD. I don't trust cops, but this town needs them…read more The girls up front are great and always helpful. Little place. Very small. But, they do have a coke machine:) Only 1.25:(

12-22-2025 Most dysfunctional organization ever. DMV Merced…read moreand in Sacto claim I no longer own my vehicle and I cannot submit Affidavit of Non Use! Recall Newsom.

The guy at the front check in counter was very rude, and was helping people who didn't have…read moreappointments that didn't wait in the long line, without making them wait. Waited for 2 hours while he was super slow.